Program Manager, Workplace Health & Safety (WHS) Operational Excellence (OpEx)

Amazon; Nashville (TN); On-site; USD 67,000 - 117,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off (PTO)

401(k) Plan

Job summary

Amazon’s Workplace Health and Safety OpEx seeks a Program Manager to lead safety-improvement projects from concept through delivery. You will scope plans, coordinate execution across teams, and report status and risks to leadership.

Travel up to 25% is possible, with a focus on driving measurable KPI improvements for a multi-location program. Ideal candidates bring 3+ years in program management, strong data-driven decision making, and experience partnering with tech and non-tech groups.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvements using data and metrics.
• Experience with cross-functional teams and SQL/Excel in analytics.
• Bachelor's degree required; PMP preferred in preferred qualifications.

Responsibilities

• Manage cross-functional programs and ensure successful delivery.
• Set clear goals and use data analytics to drive improvements.
• Develop project roadmaps and coordinate execution with stakeholders.
• Communicate status, risks, and changes to senior management.
• Develop KPI reporting and manage program budgets.

Skills

Program management

Data analytics

Cross-functional collaboration

Problem solving

Communication to senior leadership

Education

Bachelor's degree

Tools

SQL

Excel

Job description

Description

Amazon Workplace Health and Safety (WHS) Operational Excellence (OpEx) is looking for a Program Manager (PM) to drive continuous improvement safety projects. If you are a problem solver with skills in program management and continuous improvement, we encourage you to apply.

Amazon remains committed to becoming the global benchmark for safety excellence and places the highest value on safety in all planning and decision-making so leaders and associates work safe, have fun, and make history. We are actively seeking an experienced PM with a strong background in planning and leading safety initiatives that align with long-term business objectives. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive communication skills are essential. This role is ideal for individuals who excel in transforming visions into actionable plans and guiding those plans to fruition. In this role, you will be responsible for program strategies, including the development and execution of detailed project roadmaps. You will work closely with various internal teams and stakeholders, harmonizing different perspectives and ensuring cohesive efforts towards common goals.

Some travel may be required (no more than 25%).

Key job responsibilities

• Manage cross-functional programs, ensuring successful delivery.
• Set clear program goals, leveraging data analytics to drive improvements and achieve metrics.
• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
• Foster collaboration with internal and external partners to optimize resource allocation and project success.
• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
• Identify and mitigate risks, preventing them from escalating into major issues.
• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
• Manage and communicate project budgets effectively.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About The Team

Workplace Health and Safety (WHS) Operational Excellence (OpEx) is committed to the continual improvement of our people, processes, and performance to position Amazon as an industry leader in safety excellence. Drawing from field expertise, OpEx partners with cross-functional teams to resolve global challenges and proactively support 9,000+ WHS professionals. We partner with process owners to understand causal effects leading to defects, leverage process improvement tools and methodologies eliminating defects, improving efficiency, and driving change to optimize safety performance; creating a culture of safety excellence. We are open to hiring candidates to work from the following locations: Nashville, Bellevue or Arlington.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• PMP certificate

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually

USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually

USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually

Company

Amazon.com Services LLC