Program Manager, Tax

Amazon; Seattle (WA); On-site; USD 83,000 - 130,000; Full time

Job summary

Amazon seeks a Program Manager in the Global Tax department to own end-to-end Tax Finance programs, including Procure-to-Pay intake, contract lifecycle management, and vendor management. You will drive processes with Tax Managers, Legal, Global Procurement, and tech teams to ensure speed, policy compliance, and audit readiness.

The role emphasizes ambiguity tolerance, crisp communication, and the use of AI tooling to streamline operations, reduce cycle time, and strengthen controllership across

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Own day-to-day execution of one or more Tax Finance program areas (Procure-to-Pay intake, contract lifecycle management, vendor management), delivering to defined SLAs.
• Drive the P2P process end-to-end in partnership with Tax Managers, Legal, Global Procurement, and tech teams — ensuring it is streamlined, compliant with internal policies, and audit-ready.
• Own contract stewardship across the Global Tax department, including SIM / Contract Central / DocuSign workflows.
• Own the weekly status report and other recurring Tax Finance controllership mechanisms — producing clear narratives and socializing them with Tax leadership.
• Build and maintain SOPs, wikis, FAQs, and training materials; deliver training to Tax matter owners and Tax Finance stakeholders on prioritization, intake, and contracting.
• Identify and drive continuous improvement — simplify or eliminate excess process, unblock delivery, reduce cycle time, and improve controllership signal, including through the deployment of AI tooling.
• Communicate program status, risks, and trade-offs clearly to Tax Finance leadership (up to Director / VP) in writing (narratives, weekly reports, PR/FAQs) and in meetings.
• Partner with cross-functional stakeholders (Legal, Global Procurement, Tax Ops, Accounting, HR/Recruiting, and Tax matter owners) to align priorities and drive timely decisions.

Skills

Program management

Process improvement

Data-driven decision making

Cross-functional collaboration

Advanced Excel (Pivot Tables, VLOOKUP)

Education

Bachelor's degree

Tools

SQL

Job description

Job ID: 10505485 | Amazon.com Services LLC

Amazon's Global Tax department provides tax controllership and single-threaded business support across key tax functions. Within Global Tax, the Tax Finance team delivers financial and controllership services — FP&A, Procure-to-Pay (P2P), vendor management, and cross-organizational programs.

We are looking for a Program Manager to join Tax Finance and own the end-to-end design and execution of programs that ensure our procurement, vendor contracting, and reporting mechanisms run accurately and at speed — leveraging AI tools to scale.

The Program Manager will work across Tax Finance, Legal, Accounting, and Tax Managers to drive the Procure-to-Pay lifecycle — New Matter Requests, Budget Adjustment Requests, Work Orders, and Tax Order Forms — and to manage the SIM / Contract Central / DocuSign contracting workflow.

The ideal candidate is comfortable operating in ambiguity, communicates crisply, influences without authority across a broad stakeholder set, and has a bias for eliminating unnecessary process while raising the bar on controllership.

Key job responsibilities

• Own day-to-day execution of one or more Tax Finance program areas (Procure-to-Pay intake, contract lifecycle management, vendor management), delivering to defined SLAs.
• Drive the P2P process end-to-end in partnership with Tax Managers, Legal, Global Procurement, and tech teams — ensuring it is streamlined, compliant with internal policies, and audit-ready.
• Own contract stewardship across the Global Tax department, including SIM / Contract Central / DocuSign workflows.
• Own the weekly status report and other recurring Tax Finance controllership mechanisms — producing clear narratives and socializing them with Tax leadership.
• Build and maintain SOPs, wikis, FAQs, and training materials; deliver training to Tax matter owners and Tax Finance stakeholders on prioritization, intake, and contracting.
• Identify and drive continuous improvement — simplify or eliminate excess process, unblock delivery, reduce cycle time, and improve controllership signal, including through the deployment of AI tooling.
• Communicate program status, risks, and trade-offs clearly to Tax Finance leadership (up to Director / VP) in writing (narratives, weekly reports, PR/FAQs) and in meetings.
• Partner with cross-functional stakeholders (Legal, Global Procurement, Tax Ops, Accounting, HR/Recruiting, and Tax matter owners) to align priorities and drive timely decisions.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Bachelor's degree

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Bachelor's degree

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.