Program Manager Supply Chain Services

Vallen USA; San Antonio (TX); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off

Tuition Reimbursement

Employee Discounts

Job summary

Vallen USA seeks a Program Manager, Supply Chain Services, to oversee the sales, operations and profitability for large supply chain customers. You will direct onsite associates and managers, develop logistics plans, budgets and procedures to maximize compliance and meet customer needs within budget.

You will provide financial reporting, inventories reconciliation, and ensure site audits and cycle counts are conducted.

Qualifications

• Bachelor's degree required with related field (e.g., Business, Supply Chain).
• 7+ years of supply chain management experience or equivalent.
• Strong vendor-managed inventory understanding and data-driven thinking.
• Proven people leadership and team coaching abilities.

Responsibilities

• Provide leadership to onsite sales and operations teams and manage staffing.
• Contribute to strategic planning, direction and goal setting for the department.
• Develop policies and procedures to meet high-quality standards and cost optimization.
• Drive process improvements and cost-saving initiatives using KPI tracking.
• Collaborate with multiple departments to address customer issues and deliver solutions.
• Monitor performance, report results, and drive ongoing program improvements.
• Ensure achievement of sales and profitability goals for portfolio of sites.

Skills

Staff management

Leadership

KPI management

Project management

Customer relationships

Education

Bachelor's degree (Business / Supply Chain)

Job description

Why Join Our Team?

At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

• Medical, Dental, and Vision Insurance
• Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety shoe and safety glasses reimbursement (based on position)
• Employee discounts through BenefitHub
• We accept applications on an ongoing basis

Benefits At Vallen

• Medical, Dental, and Vision Insurance
• Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety shoe and safety glasses reimbursement (based on position)
• Employee discounts through BenefitHub
• Advancement opportunities
• Vallen complies with all minimum wage laws
• We accept applications on an ongoing basis

Position Summary:

Vallen's Program Manager Supply Chain Services is a staff management position responsible for overseeing the sales, operations and profitability of several large Supply Chain Solution customers. Directs the work of multiple onsite associates and/or managers in Supply Chain Services. Develops and implements logistics plans, budgets, and procedures to maximize compliance ensuring customer needs are met within budget constraints. Provides financial reporting and reconciliation of inventories. Guarantees site compliance with inventory audits and cycle counts, and develops corrective actions when appropriate. Collaborates with onsite associates and key business leaders to ensure positive and profitable customer relationships that contribute to the achievement of Vallen's financial goals and business objectives.

Essential Job Duties and Responsibilities:

• Provides leadership to onsite sales and operations associates performing our supply chain solutions. Staff management responsibilities include but are not limited to interviewing, selecting, hiring, coaching, counseling, and disciplining associates while enforcing company policies, procedures, and productivity standards.
• Contributes to strategic planning, direction, and goal setting for the department or function.
• Develops and implements impactful policies, practices, and procedures that align with organizational goals. Ensures supply chain services meet high-quality standards, service level agreements, and cost optimization for goods or materials.
• Drives operational efficiencies, exceeds customer expectations, and ensures exceptional service levels through KPI management, strong customer service orientation, and proactive follow-up skills.
• Partner with multiple departments to assess and address customer issues through project management. Provide ownership to proactively provide solutions, ensuring all timelines are met.
• Analyze team performance, assess program efficiency, report results, and manage ongoing improvements.
• Ensures achievement of sales and profitability goals for portfolio of assigned sites.
• Demonstrates leadership in driving process improvement and cost-saving initiatives by leveraging Vallen's Value Plus Program (VPP).
• Resolves staffing, contractual, and financial issues escalated by site associates and leaders.
• Initiates and manages sales growth within assigned supply chain solution sites. Provides guidance and mentorship to site associates/leaders, focusing on product standardization, consolidation, and expanding Vallen Exclusive Brands.
• Performs other related duties as requested.

Job Qualifications:

Minimum Requirements: Bachelor's degree in a related field (e.g., Business, Supply Chain Mgt, Marketing, Finance, etc.) and 7+ years of outside or inside experience or an equivalent combination of education and experience in supply chain management, wholesale distribution, industrial distribution, manufacturing, or a similarly applicable industry (indirect materials a plus).

• Possesses a deep understanding of system dynamics, principles of vendor-managed inventory, and the impacts on supply chain performance.
• 5+ years of staff management with a proven track record as a team leader demonstrating a solid understanding of people management practices.
• Strong ability to develop and cultivate customer relationships at executive level of assigned portfolio of integrated supply sites.
• Demonstration of basic mathematical skills (add, subtract, multiply and divide in all units to measure, using whole numbers, common fractions, and decimals); ability to compute rate, ratio, and percent preferred.
• Ability to compile routine reports and write correspondence.
• Ability to work in a team environment and be self-motivated to accomplish assigned tasks and goals.
• Must have a mechanical aptitude and demonstrated knowledge of recognizing manufacturing applications where Vallen products, services and solutions can deliver cost savings to the local integrated supply customer.
• Strong presentation skills with professional presence to deliver materials to a C-level executive audience (internally and/or externally)

Work Environment & Physical Demands:

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

• Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
• Regularly required to talk and hear; frequently required to sit; occasionally required to stand and walk.
• May be required to wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.) when making sales calls and/or visiting warehouse, manufacturing, customer and/or supplier facilities.
• Occasionally required to lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, and ability to adjust focus.
• Long periods of time working on a computer and performing repetitive key-boarding activities is required.

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Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity