Program Manager, Sports Physical Therapy Residency

St. Luke’s University Health Network; Bethlehem (Northampton County); On-site; USD 110,000 - 140,000; Full time

Job summary

St. Luke's University Health Network seeks a Program Manager to direct therapy services, driving strategic objectives and leading staff across campuses.

The role emphasizes clinical oversight, performance improvement, and regulatory compliance to optimize patient outcomes and program effectiveness. Strong collaboration with leadership is required.

Qualifications

• Master’s degree in physical therapy, occupational therapy, or speech-language pathology.
• PA/NJ license in therapy field.
• Doctorate degree preferred.

Responsibilities

• Review overall clinical performance via chart reviews, direct observation, and consultation with Facility Director and Regional Director.
• Provide clinical oversight of the program and ensure compliance with standards and regulatory requirements.
• Collaborate with management to set goals, staffing, and space/workflow improvements to maximize productivity.
• Coordinate continuing education for all staff within the program and promote service excellence.
• Maintain confidentiality and safety policies across the Network and ensure proper information release.

Skills

Clinical oversight

Staff development

Performance improvement

Regulatory compliance

Program management

Budget & resource management

Education

Master’s degree in physical therapy, occupational therapy, or speech-language pathology

PA/NJ license in therapy field

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Program Manager is responsible for directing the therapy services of their specialty by developing strategic objectives, providing services and directing staff.

JOB DUTIES AND RESPONSIBILITIES

Review overall clinical performance of the staff through chart reviews, direct observation, and consultation with Facility Director and Regional Director. Responsible to perform needs assessment of staff, competencies for different diagnoses with specialized populations and performance improvement activities Plans, organizes, and provides clinical oversight of the assigned Program Ensures the program is in compliance with the established standards and regulatory requirements Works in collaboration with specified individuals to enhance clinical treatment Consults on clinical workflows on a daily basis to maximize the patient experience Develops and implements short and long term goals for the specified Program Responsible for making suggestions to adjust staffing as needed, in order to maximize productivity within the program Facilitates projects and makes recommendations for new equipment and/or researches new services for patient population. Collaborates with other management to set up new work spaces Implements policies, procedures, rules, regulations, and evidence best practices as it applies to the specified program Responsible for functions related to clinical expertise including evaluating and treating patients that require care within the specified program Responsible for coordination of continuing education for all staff within the specified program Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Complies with Network and departmental policies regarding attendance and dress code. Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.

PHYSICAL AND SENSORY REQUIREMENTS

Must be able to sit for up to ninety minutes at a time. Be able to tolerate standing for thirty to forty-five minutes consecutively. Must be able to use hands/fingers to manipulate dials on machines. Must have the ability to lift/move patients up to 200 lbs., push/pull patients weighing up to 200 lbs. Must have the ability to occasionally stoop/bend, squat, crouch, kneel and reach above shoulder level. Must be capable of tactile sensation as it relates to feeling for muscle spasms, texture and skin temperature. Must have the ability to hear as it relates to normal conversation and ability to hear call bells. Must be capable of seeing as it relates to general vision, depth perception, and peripheral vision.

EDUCATION

Master’s Degree from an accredited physical therapy, occupational therapy, or speech language program required. Doctorate Degree from an accredited physical therapy, occupational therapy, or speech language program preferred. Must hold and maintain an active PA and/or NJ license in either physical therapy, occupational therapy, or speech language.

TRAINING AND EXPERIENCE

Successful completion of required affiliations. Pennsylvania license required. Current CPR certification.

St. Luke’s University Health Network is an Equal Opportunity Employer.

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.