Program Manager, Software Delivery

Walker & Dunlop; United States; Hybrid; USD 145,000 - 165,000; Full time

Benefits offered by this job

Discretionary bonus

Subsidized medical benefits

401(k) with match

Career development opportunities

Paid parental leave

Health Savings Account

Job summary

Walker & Dunlop is seeking a Program Manager for Software Delivery to lead complex software projects that connect with our strategic goals. The role involves managing cross-functional teams and ensuring the successful execution of programs across various initiatives.

The ideal candidate will have extensive experience in program management, strong leadership abilities, and a solid understanding of Agile methodologies. Join us to drive impactful outcomes in a collaborative environment.

Qualifications

• 7+ years of experience in software delivery or program management.
• 3+ years managing multiple software delivery initiatives.
• Proven experience managing complex, cross-functional programs.

Responsibilities

• Lead and manage software delivery programs aligned with business objectives.
• Coordinate project dependencies and risks to support cohesive delivery.
• Establish governance frameworks and facilitate executive decision-making.

Skills

Agile frameworks

Stakeholder management

Resource management

Communication skills

Education

Bachelor’s degree in Business, IT, or Engineering

Tools

Jira

Confluence

Job description

Role Overview

As a Program Manager for Software Delivery, you will lead complex, cross‑functional software delivery programs that translate WDTech’s strategic priorities into delivered business outcomes. You will partner closely with senior leadership, engineering, product, and design teams to drive alignment, manage dependencies and risks, and ensure successful execution across multiple initiatives.

Primary Responsibilities

• Lead and manage software delivery programs to ensure alignment with organizational strategy and business objectives.
• Define program goals, success metrics, and delivery roadmaps in collaboration with technology stakeholders.
• Coordinate cross‑project dependencies, risks, timelines, and priorities to support cohesive end‑to‑end delivery.
• Establish and maintain governance, reporting, and communication frameworks that scale across teams and audiences.
• Drive collaboration and decision‑making across engineering, product, design, and business teams throughout the delivery lifecycle.
• Identify and mitigate risks, issues, and blockers by surfacing concerns early and driving resolution plans.
• Ensure consistent and pragmatic use of delivery methodologies, including Agile, SAFe, and hybrid delivery models.
• Facilitate executive and cross‑functional decision‑making through concise insights, reporting, metrics, and recommendations.
• Champion continuous improvement in delivery practices, tooling, operational processes, and team collaboration.
• Support resource planning, capacity management, and prioritization activities across programs and teams.
• Perform other duties as assigned.

Education and Experience

• Bachelor’s degree in Business, Information Technology, Engineering, or a related field (or equivalent combination of education and experience).
• 7+ years of experience in software delivery, program management, or related technology leadership roles.
• 3+ years of experience managing multiple concurrent software delivery initiatives or programs.
• Proven experience managing complex, cross‑functional software programs from initiation through delivery.
• Demonstrated experience working with senior leadership and executive stakeholders.
• Experience operating within enterprise‑scale or SaaS technology environments.
• PMP, SAFe, or equivalent program/project management certification preferred.

Knowledge, Skills and Abilities

• Strong understanding of Agile frameworks and scaling methodologies (e.g., SAFe, LeSS).
• Solid understanding of modern software engineering and product delivery practices.
• Strong resource management skills, including forecasting, capacity planning, prioritization, and trade‑off analysis.
• Exceptional stakeholder management skills with the ability to communicate effectively across executive, product, and engineering audiences.
• Excellent written and verbal communication skills, including the ability to produce concise status updates, risk summaries, and decision‑support materials.
• Strong organizational skills with the ability to translate ambiguity into structured, actionable delivery plans.
• Experience with modern delivery tooling (e.g., Jira, Linear, Confluence) and an understanding of how tooling enables effective delivery practices.
• Demonstrated ability to identify, surface, and resolve risks before they become delivery issues.
• Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.
• Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders.

Benefits

• Base salary of $145,000 – $165,000 plus discretionary bonus.
• Up to 83% subsidized medical payroll deductions.
• Competitive dental and vision benefits.
• 401(k) with match.
• Pre‑tax transit and commuting benefits.
• Robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance.
• Paid maternity and parental leave, and other family paid leave programs.
• Company‑paid life, short and long‑term disability insurance.
• Health Savings Account and Healthcare and Dependent Care Flexible Spending.
• Career development opportunities.
• Volunteer hours and donation matching.

EEO Statement We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law.