Program Manager - Social Services

Meridian Services Incorporated; Golden Valley (MN); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Paid Time Off

401K plan with employer matching

Job summary

Meridian Services is seeking a Program Manager for Residential Group Home Services in Minnesota. The role covers supervision of direct care staff, on-call coverage, and ensuring quality services for individuals served.

You will oversee program operations, staff training, and regulatory compliance. The position involves coordinating with families, educators, and case managers, leading team meetings, and contributing to person-centered planning and outcomes.

Qualifications

• Experience supervising staff in a social service field.
• Certificate, Associates, or Bachelor's degree in human services or related field of study.

Responsibilities

• Supervise DSPs and train staff.
• Lead monthly staff meetings and complete evaluations for DSPs.
• Provide direct care as needed to program requirements.
• Lead meetings with parents/guardians, teachers, and case managers.
• Develop and implement person-centered plans and write progress reviews.
• Assist in writing behavioral programming with Director as applicable per person served.
• Coordinate medical and dental appointments; ensure compliance with licensing (245D).
• Develop community resources to support client integration.
• Oversee petty cash and household supplies.

Skills

Staff supervision

Education

Degree in human services

Job description

Posted Monday, August 17, 2026 at 6:00 AM

Meridian Services offers person-centered supports and cares to individuals with mental illness, intellectual disabilities, and physical disabilities across a diverse range of settings. These include Residential Services, In-Home Services, and Case Management Services. Today, we have 30 group homes, 150 In-Home person served, and over 100 Case Managers across the state of Minnesota. Our mission is to provide services of the finest quality so that those we serve will be able to achieve their goals!

Job Title: Program Manager – Residential Group Home Services

Schedule: Monday-Friday daytime business hours with required on-call for all shifts Monday-Friday (early morning, evening, overnight, etc.) due to staffing and program needs. Managers rotate a weekends and holiday on-call expectation with a team of managers; You will be on-call for all shifts on select weekends and holidays as needed.

Wage: Starting at $55,000 annual salary including Full-Time benefits, Paid Time Off, and Bonus Opportunities

Job Summary:

The Program Manager is responsible for the management of their assigned program, with additional support provided for on-call coverage across other programs. This includes overseeing direct care at the site, supervising and training direct care staff, and ensuring the quality of services provided to the individuals served. The Program Manager is also responsible for ensuring compliance with programming and licensing regulations, as well as managing all administrative functions and reporting for the program.

• Supervision of Direct Support Professionals (DSP's)
• Train Direct Support Professionals, run monthly staff meetings, write and complete evaluations for DSP's
• Direct care as needed per program needs
• Lead meetings with parents/guardians, teachers and/or work programs, and case managers
• Assist with the development and implementation of person-centered plans and outcomes including writing progress reviews and making recommendations to the team on changes
• Assist in writing behavioral programming with Director as applicable per person served
• Completion of person served paperwork in compliance with 245D
• Coordination and attending medical and dental appointments for person's served
• Develop and connect with community resources to ensure successful community integration
• Oversight of SLS's petty cash, person's served petty cash and financial reports
• Ensure the home has adequate provisions for household supplies, groceries, etc.

Preferred Qualifications:

• Experience supervising staff in a social service field
• Certificate, Associates, or Bachelor's degree in human services or related field of study.

Required Qualifications:

• Must be at least 21 years of age
• Have a vehicle with current car insurance
• Have an acceptable driving record as determined by Meridian Services policy.
• Successful clearance from a DHS Background Study
• Proficiency in spoken and written English Language
• Experience working in with individuals with autism, intellectual disabilities, and mental health diagnosis
• Comfortable providing hands on personal cares,medical needs, and lifts/transfers

Meridian Services Company Benefits and Perks Include:

• Medical, Dental, and Vision insurance offered
• Paid Time Off
• Paid Training
• 401K plan with employer matching after 1 year
• Company-Provided Life and Short Team Disability Insurance
• Supplemental Insurance and Pet Insurance offered
• Growth and Management Opportunities!
• Employee of the month recognition and gift card

Meridian Services is an Equal Opportunity Employer.