Program Manager, Small Business Banking

Axos Bank; Coronado (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Employee mortgage program

Bank account access

Job summary

Axos Bank is seeking an experienced Program Manager to lead strategic business banking initiatives across treasury management and program implementation. The role will manage a portfolio of high-impact initiatives spanning deposits, payments, digital capabilities, onboarding, risk enablement, and operating model improvements, with a strong focus on treasury management.

The ideal candidate brings hands-on treasury product knowledge, banking operations experience, and a proven ability to drive

Qualifications

• 3+ years of experience in program management, product operations, or implementation within banking or fintech.
• Demonstrated experience with treasury management products and services in a business banking environment.
• Strong understanding of payments, cash management, entitlements, and fraud controls.
• Proven ability to manage complex, cross-functional, multi-workstream programs.
• Experience working with banking cores, payment processors, and third-party vendors.
• Excellent written and verbal communication skills, including executive-level presentations.
• Strong analytical, organizational and problem-solving skills.
• Experience supporting small to medium-sized businesses and/or businesses with complex banking needs.

Responsibilities

• Own and manage a portfolio of business banking and treasury management programs, from ideation through launch and post-implementation optimization
• Build and maintain program roadmaps, timelines, budgets, dependencies, and executive-level reporting
• Drive cross-functional execution across Product, Technology, Operations, Risk, Compliance, Legal, Sales, and Marketing
• Ensure programs are delivered on time, within scope, and within budget, while meeting regulatory, compliance and risk requirements
• Lead implementation and enhancement of treasury management products for the Business Banking group including ACH, Wires, RDC, Bill Pay, Fraud Controls, and Entitlements
• Partner with Product and Operations to define business requirements, workflows, SLAs, and success metrics
• Coordinate vendor implementations and integrations (payments processors, core banking, digital platforms, fraud tools)
• Identify opportunities to standardize, automate, and scale treasury onboarding, servicing, and operational processes
• Develop playbooks, SOPs, and repeatable frameworks to support future program launches
• Track KPIs such as adoption, activation, revenue contribution, operational efficiency, and client satisfaction

Skills

Program management

Treasury management

Cross-functional delivery

Banking operations

Vendor management

Executive communication

Analytical thinking

Problem solving

Job description

Axos Bank Target Range:

$70,304.00/Yr. - $80,000.00/Yr Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 10% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

Axos Bank is seeking an experienced Program Manager to lead and deliver strategic business banking initiatives across multiple programs, including—but not limited to—treasury management and program implementation. This role is intentionally broad and will manage a portfolio of high-impact initiatives spanning deposits, payments, digital capabilities, onboarding, risk enablement, and operating model improvements. While the role will work across several business banking priorities, a strong background in treasury management is essential, as the Program Manager will play a central role in implementing and scaling the treasury management program within the Business Banking unit. The ideal candidate brings strong program management discipline with hands‑on knowledge of treasury products, banking operations, and cross-functional delivery, and is comfortable operating in a fast-moving, highly collaborative environment.

Responsibilities

• Own and manage a portfolio of business banking and treasury management programs, from ideation through launch and post-implementation optimization
• Build and maintain program roadmaps, timelines, budgets, dependencies, and executive-level reporting
• Drive cross-functional execution across Product, Technology, Operations, Risk, Compliance, Legal, Sales, and Marketing
• Ensure programs are delivered on time, within scope, and within budget, while meeting regulatory, compliance and risk requirements
• Lead implementation and enhancement of treasury management products for the Business Banking group including ACH, Wires, RDC, Bill Pay, Fraud Controls, and Entitlements
• Partner with Product and Operations to define business requirements, workflows, SLAs, and success metrics
• Coordinate vendor implementations and integrations (payments processors, core banking, digital platforms, fraud tools)
• Identify opportunities to standardize, automate, and scale treasury onboarding, servicing, and operational processes
• Develop playbooks, SOPs, and repeatable frameworks to support future program launches
• Track KPIs such as adoption, activation, revenue contribution, operational efficiency, and client satisfaction

Qualifications

• 3+ years of experience in program management, product operations, or implementation within banking or fintech
• Demonstrated experience with treasury management products and services in a business banking environment
• Strong understanding of payments, cash management, entitlements, and fraud controls
• Proven ability to manage complex, cross-functional, multi-workstream programs
• Experience working with banking cores, payment processors, and third-party vendors
• Excellent written and verbal communication skills, including executive-level presentations
• Strong analytical, organizational and problem-solving skills
• Experience supporting small to medium-sized businesses and/or businesses with complex banking needs

Axos Employee Benefits May Include

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers. Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX). Learn more about working at Axos

We’re a team of relentless innovators that are challenging the status quo through smart, pro-consumer financial products and services. We got our start in 2000, as an online bank – when the idea of banking online was almost unthinkable. Since then, we’ve evolved to add commercial banking, commercial lending, investment, clearing, and fiduciary services to our toolbox. As modern life continues to present new challenges for clients, we step up and find creative ways to solve them.

Pre-Employment Background Check and Drug Test

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

E-Verify and Right to Work Notices

Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. IER Right to Work Poster (English/Spanish) E-Verify Participation Poster (English/Spanish)