Program Manager Senior

FIS Management Services LLC; Milwaukee (WI); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Voice in fintech

Learning & development

Collaborative environment

Giving back opportunities

Competitive compensation

Job summary

FIS seeks a Senior Program Manager to lead delivery across reseller portfolios, overseeing multiple concurrent projects and workstreams. You will partner with product, technology, operations, sales, and client teams to ensure predictable delivery and strong governance.

Location is hybrid with offices in Jacksonville, Milwaukee, and Atlanta. You will drive governance, risk management, and executive reporting while coaching project managers and ensuring contractual commitments are met.

Qualifications

• Bachelor's degree required.
• 10+ years of project/program management in fintech/financial services.
• Experience managing large, client-facing, multi-workstream programs.
• Strong stakeholder management and communication skills.
• Ability to operate independently with minimal supervision.

Responsibilities

• Own end-to-end delivery across reseller portfolios and programs.
• Develop and manage integrated program plans, schedules, and dependencies.
• Partner with reseller stakeholders and internal delivery teams.
• Drive governance, executive reporting, and financial oversight.
• Identify and manage risks, issues, dependencies, and escalations.
• Ensure adherence to PMO standards and contractual commitments.
• Coach and mentor project managers supporting reseller initiatives.

Skills

Bachelor's degree

PM experience 10+ yrs

Client-facing programs

Stakeholder mgmt

Independent work

Education

Bachelor's degree

Job description

Job Description As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the planet. Our teams are inclusive, collaborative, and driven to deliver outcomes that matter. If you want to help shape the future of fintech, we’d like to ask you: Are you FIS?

About the Team

As a Senior Program Manager, you will lead delivery across programs, overseeing multiple concurrent projects and workstreams. This role partners closely with internal product, technology, operations, sales, and client relationship teams, as well as external partners, to ensure predictable delivery, strong governance, and successful client outcomes.

Location: Hybrid (3 days in office, 2 days remote) – Jacksonville, FL; Milwaukee, WI; Atlanta, GA

What you’ll be doing:

• Own end-to-end delivery across reseller portfolios and programs
• Develop and manage integrated program plans, schedules, and dependencies
• Partner with reseller stakeholders and internal delivery teams
• Drive governance, executive reporting, and financial oversight
• Identify and manage risks, issues, dependencies, and escalations
• Ensure adherence to FIS PMO standards and contractual commitments
• Coach and mentor project managers supporting reseller initiatives

What you bring:

• Bachelor’s degree or equivalent experience
• 10+ years of project and/or program management experience in fintech or financial services
• Experience managing large, client-facing, multi-workstream programs
• Strong stakeholder management and communication skills
• Ability to operate independently with minimal supervision

What we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.