Program Manager - San Francisco

Socket.dev; San Francisco (CA); On-site; USD 68,000 - 72,000; Full time

Job summary

Youth-centered organization Young Women's Freedom Center seeks a Program Manager to oversee program operations, training, and data reporting. This role emphasizes harm reduction, education as a practice of freedom, and youth leadership development.

You will ensure services meet goals, contractual requirements, and provide consistent staff training. You will supervise program staff, develop and update curricula, and coordinate with facilities and partner agencies to support detained and

Qualifications

• Program management experience.
• Experience working in the juvenile justice system.
• Administrative experience.

Responsibilities

• Maintain relationships with Probation Officers, Judges, the District Attorney, and other key personnel.
• Lead efforts in revising and updating trainings, curriculums, forms, intakes, and program-related documents with leadership.
• Oversee and direct assigned programs, ensuring high quality and alignment with theory of change and contractual requirements.
• Ensure data reporting for city/county and foundation grant requirements and internal systems.
• Facilitate weekly team meetings and supervision for program staff.
• Develop and update annual work plans with staff and site leadership.

Skills

Program management

Stakeholder engagement

Job description

The Position

The Program Manager at Young Women's Freedom Center Site is responsible for ensuring

that YWFC’s programs are consistently meeting their goals and objectives. This position provides

consistent training and learning opportunities so that staff can achieve organizational and programmatic

goals and objectives, implement programs and activities, and creates & maintains safe and pro-active

spaces where cis and trans women and girls, trans men and boys and gender expansive youth* of color

that have grown up in poverty can teach and learn from one another while simultaneously building

community. This position plays a key role in the developing and maintaining strong ties to YWFC’s youth

base in the community, building the leadership and organizing skills of all youth, developing and

implementing strategies for engagement through building partnerships to advance local campaign work.

Using YWFC’s Theory of Change and core methodologies, the Program Manager ensures that the team

moves from a place of harm reduction, education as a practice of freedom, and progressive youth

development theory, ensuring they are present in all program components and activities. The Program

Manager oversees all program operations, thus maintaining all data and administrative systems related to

the delivery of effective service and programmatic functions, including overseeing all reporting

requirements and supervision of program staff.

Salary: 68,000 to 72,000 annually

General Duties

• Maintain and develop relationships with Probation Officers, Judges, the District Attorney, Deputies, and other key personnel overseeing facilities and or judicial services that directly impact the lives of the young women we work with.


• Develop and maintain relationships with organizations, service providers, stakeholders, etc. that work with and or support young women in Detention programs and ensure all Detention Programs staff are aware of program partners.


• Attend key meetings hosted by facilities staff and other collaborating agencies to ensure case coordination, advocacy plans for young women, and coordinated services.


• Lead efforts in revising and updating trainings, curriculums, forms, intakes, and program-related documents in partnership with the Director and


• Oversee and direct assigned programs, ensuring programs are of the highest quality and in alignment with YWFC Theory of Change, meeting the needs of the young people they serve, following YWFC’s guidelines, and meeting all contractual requirements.


• Ensure the facilitation of weekly healing and connective circles with young women and trans youth of all genders post-release. On an annual basis update the 12-week curriculum to ensure it's relevant to the young women in the group including the county that the group is located in.


• The curriculum should reflect; barriers to reentry, life skills, job skills, healing and political education, leadership development, and Self-determination.


• Oversee advocacy efforts, provide feedback and supportive training to any other organization staff person or volunteer working directly with young women and trans youth of all genders.


• Co-manage program budgets and conduct expense control and variance analysis on a monthly basis in partnership with Site Director


• Oversee and implement an annual curriculum development process for each program using person centered participatory approach, YWFC Theory of Change, and YWFC Leadership Rubric in partnership with Site Director and Site Team


• Develop and update annual work plans in partnership with Program Staff and Site Director


• Work with youth to increase their ability to advocate for themselves and navigate the systems and service providers they are involved with.


• Support in the development of local and statewide campaigns providing research, review, resources, and campaign evaluations methodology


• Actively participate in building a campaigns that centers the leadership and power of young people that have been directly impacted by gender based violence, incarceration, foster care, and the juvenile justice system


• Ensure youth are well-informed of YWFC’s movement, policy, and local campaign work on an ongoing basis including and ensure interns are participating in strategy and strategy related meetings as necessary, participating in work to advance local campaigns, and participate in coalitions and other community based work as approved/ requested by supervisor


• Participate in YWFC’s movement, policy, and local campaign work on an ongoing basis including; participating in strategy and strategy related meetings as necessary, participating in work to advance local campaigns, represent the organization publicly as requested and approved, and participate in coalitions and other community based work as approved/ requested by supervisor


• Embody and model the values of the organization: Sisterhood, Self-determination, Social Justice, and Spirituality.

Reporting and Evaluation

• Maintain and enter data into appropriate data systems for reporting for both city and county, and foundation grant requirements and internal organizational systems/databases in a timely manner


• Maintain weekly program notes, and collect data pertaining to programmatic goals to contribute to quarterly progress reports


• Facilitate weekly Mic-Check meetings with other team members to ensure holistic support and additional support strategies needed to better support participant, and ensure accurate reporting


• Oversee all reporting requirements for your respective work plans (monthly reports, data collection, operations reports, Supervision check ins, etc.) and ensure all proper forms are completed, progress is monitored, and data is updated.


• Provide monthly program summaries to the Site Director including quantitative and qualitative data of all programmatic activities, trainings and outcomes pertaining to programmatic goals for programs


• Ensure programs are evaluated and updated on an ongoing basis ,and that feedback and findings from evaluations are used to develop, revise, and update programs and activities


• Track participant attendance and engagement, and provide support and accountability to youth fellows and interns around consistent attendance and engaged participation, including conducting and documenting learning opportunities, verbal and written write ups and developing transition plans when needed


• Ensure program forms, overviews, flyers, curriculums, and any other significant program data is updated and stored appropriately, in accordance with YWFC’s filing and storage procedures

Management and Administrative

• Attend regularly scheduled supervision and other planning and strategy meetings as set by the Site Director and Senior Leadership Team.


• Facilitate regular program strategy meetings and weekly 1:1 supervision meetings with program staff


• Build and maintain relationships in the community that increase YWFC’s ability to fulfill its mission, and increase the success of programmatic efforts


• Work with the Executive Team to identify opportunities to increase your visibility in the community that directly increase YWFC’s impact including; Commissions, Boards, Committees, etc.


• Work to ensure the organization’s mission, vision, and guiding principles are a guide to your work at the Center and that all program activities, curriculums, etc. are developed based on these principles.


• Manager special and additional projects, and tasks as needed and directed by supervisor and other YWFC Directors in efforts to support the advancement of YWFC and site goals


• Create ongoing opportunities for leadership development of young women that we work with including opportunities to learn new tasks and skills, take leadership in the work, and engage in ongoing opportunities.


• Respond to emails, text messages, and other correspondence in a timely manner


• Participate in YWFC events, staff meetings, trainings, and staff development opportunities on an ongoing basis

Requirements

Program management experience, experience working in the juvenile justice system, administrative experience