Program Manager, Safeguards Policy, Enforcement, and Threat Intelligence

United States Digital Space LLC; San Francisco (CA); On-site; USD 285,000 - 330,000; Full time

Job summary

United States Digital Space LLC is seeking a Program Manager for its Safeguards organization to coordinate Policy Design, Enforcement, and Threat Intelligence across multiple teams. You will manage cross-functional work that touches model training, product launches, legal reviews, and external communications.

The role emphasizes an operating rhythm, quarterly planning, and readiness for launches, while partnering with leadership to spot risks and unblock progress.

Qualifications

• Experience running cross-functional programs in a fast-moving technical environment.
• Ability to bring structure to ambiguous work by breaking goals into plans, owners and milestones.
• Strong written communication, including status updates and executive summaries.
• Experience managing review/approval processes with multiple stakeholders (publications, launches, policy releases).
• Judgment about when a process helps and when it adds overhead; bias toward light processes.
• Comfort working on sensitive topics with high confidentiality.

Responsibilities

• Own cross-functional program management for Policy Design, Enforcement and Threat Intel teams, keeping workstreams on track.
• Run the team's operating rhythm: quarterly planning, priority setting, status tracking, and decisions record.
• Coordinate policy work with research, product, engineering, legal, and communications to surface dependencies.
• Drive readiness for policy, enforcement, and threat intelligence tied to model launches and product releases.
• Own the process for external publications from idea through drafting, review, and publication.
• Identify risks, blockers, and resourcing gaps and propose paths forward.
• Build lightweight processes/tools to increase speed and retire ineffective ones.

Skills

Cross-functional program management

Structure for ambiguous work

Strong written communication

Review and approval processes

Judgment and process optimization

Confidentiality handling

Education

Bachelor's degree or equivalent

Job description

About the company

the company’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

the company's Safeguards organization builds the policies, evaluations, and detection and enforcement systems that define and hold the limits on how Claude can be used. Within Safeguards, our Policy, Enforcement, and Threat Intelligence teams work as one org: Policy Design defines what is and isn't allowed across harm areas, Enforcement detects and acts on violations, and Threat Intelligence investigates sophisticated misuse and emerging threats.

That work runs across a lot of teams and moves fast. A single decision can touch model training, detection systems, product launches, legal review, and external communications. As the org's program manager, you'll keep all of it moving: tracking the portfolio across all three teams, running the processes that connect their work to each other and to the rest of the company, and making sure the right people are aligned before decisions land.

Your work will include the operating rhythm (planning, priorities, status, and decision tracking), launch and release readiness across policy, enforcement, and threat intelligence workstreams, and the processes that support how we share our work externally, including blog posts, threat reports, and other publications. You'll work closely with the org's leadership to spot risks early, clear blockers, and keep everyone pointed in the same direction.

This role is a good fit for someone who brings structure to ambiguous, fast-moving work without adding overhead, and who can earn the trust of policy experts, researchers, and engineers alike.

*Important context for this role: some of the work may involve exposure to explicit content, including material of a sexual, violent, or psychologically disturbing nature. It also may require late nights or weekend work.*

Key responsibilities

• Own cross-functional program management for the Policy Design, Enforcement and Threat Intel teams, keeping workstreams across harm areas on track and visible to leadership
• Run the team's operating rhythm: quarterly planning, priority setting, status tracking, and a clear record of decisions, who made them, and why
• Coordinate policy work with partner teams across research, product, engineering, legal, and communications, so dependencies are surfaced early and nothing lands on a partner as a surprise
• Drive readiness for policy, enforcement, and threat intelligence work tied to model launches and product releases, including timelines, reviews, and sign-offs
• Own the process for the org's external publications, including blog posts and threat reports, from idea through drafting, review, approvals, and publication
• Identify risks, blockers, and resourcing gaps across the portfolio, and elevate them with a proposed path forward
• Build lightweight processes and tools that make the team faster, and retire the ones that stop earning their keep

Minimum qualifications

• Experience running cross-functional programs in a fast-moving technical environment, with a track record of shipping on time across teams you don't manage
• Ability to bring structure to ambiguous work: breaking big goals into plans, owners, and milestones, and keeping them current as priorities shift
• Strong written communication, including clear status updates, decision records, and summaries for executive audiences
• Experience managing review and approval processes with multiple stakeholders, such as publications, launches, or policy releases
• Judgment about when a process helps and when it's overhead, and a bias toward the lightest process that works
• Comfort working on sensitive topics and holding high standards for confidentiality

Preferred qualifications

• Program management experience in trust & safety, product policy, enforcement operations, threat intelligence, or AI safety
• Familiarity with how AI models are developed and launched, and how policy, enforcement, and threat intelligence work plug into that cycle
• Experience coordinating external publications, research releases, or public communications
• Experience using AI tools, including agentic tools, to automate tracking, reporting, and other recurring program work

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$285,000—$330,000 USD

Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

We think AI systems like the ones we’re building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

LogisticsMinimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.