Program Manager, RPM & Care Operations

Essen Health Care

New York (NY)

On-site

USD 90,000 - 100,000

Full time

6 days ago

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Job summary

Essen Health Care, based in Bronx, seeks a Program Manager for Remote Patient Monitoring to lead the RPM program’s operations, finance, and clinical oversight. You will drive enrollment, device deployment, patient engagement, and compliant billing, while supervising RPM staff and coordinating with IT and care teams.

The role requires healthcare leadership experience, CMS billing knowledge, and a strong operations mindset.

Qualifications

Bachelor’s degree in Healthcare Administration or related field.
3-5 years of clinical or care management experience.
Minimum 2-3 years of healthcare leadership experience.
Experience with Remote Patient Monitoring or telehealth programs.
Knowledge of CMS billing requirements and compliance standards.
Experience using EHR systems and healthcare analytics tools.
Master’s degree and certifications (CCM/CPHIMS) are preferred.

Responsibilities

Oversee day-to-day operations of the RPM program.
Develop and standardize workflows for enrollment, device activation, monitoring, and escalation.
Ensure efficient coordination between providers, care coordinators, IT, and RCM teams.
Build scalable processes to support enrollment growth.
Monitor monthly RPM enrollment, billing, and reimbursement performance.
Ensure compliance with CMS guidelines for CPT billing requirements.
Partner with Revenue Cycle Management to reduce denials and optimize billing capture.
Present weekly performance dashboards to leadership.