Program Manager - Residential

Unity House; City of Auburn (NY); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Health insurance

PTO

401(k) matching up to 3.5%

Wellness programs

Direct deposit

Tuition reimbursement

Promotion opportunities

Job summary

Unity House in Auburn, NY seeks a full-time human services supervisor to lead a compassionate team and deliver person-centered supports. The role emphasizes collaborative planning, staff supervision, and strong client relationships.

You will coordinate service plans, ensure regulatory compliance, and participate in continuous quality improvement. Monday–Friday 8am–4pm, with on-call duties as needed. Salary falls within 25.07–30.09 USD/hour range.

Qualifications

• HS diploma/GED required, Associates preferred.
• Three-four years experience in relevant human services field required.
• Computer skills and keyboarding familiarity required.
• Ability to be flexible and work in a team environment.
• Excellent interpersonal, communications and leadership/managerial skills essential.
• Supervisory experience required.
• Evidence of understanding and empathy for intellectual/developmental disabled (I/DD) population.
• Previous knowledge/experience with Person Centered Planning, writing/providing service plans, OPWDD regulations, Medicaid regulations and budgets preferred.
• NYS Driver’s License in accordance with regulations and Agency policies, practices, and procedures required.
• Must be able to be reached by phone.

Responsibilities

• Supervise and support staff in human services setting.
• Draft and provide service plans in line with OPWDD/Medicaid regulations.
• Collaborate with team and coordinate with clients and families.
• Maintain compliance with agency policies and regulations.
• Be available for on-call duties as scheduled.

Skills

Interpersonal skills

Communication skills

Leadership/management

Team player

Education

HS diploma/GED

Associate degree preferred

Tools

Computer skills

Keyboarding

Driver's license

Job description

A career with a cause

At Unity House, We're Dedicated To Supporting People With Disabilities. That's Why We're Dedicated To Our Employees. At Unity House, You'll Empower People To Learn, Grow And Thrive. In Turn, Unity House Will Empower You With

• Full-time benefits - health insurance and more for working 30+ hours per week
• Generous PTO
• Peace of mind - 401k contributions matched up to 3.5%
• Wellness - free comprehensive wellness and employee assistance programs
• Pay options - early payday and direct deposit available
• Room to grow - tuition reimbursement, free training and promotion opportunities
• So much more - more details on benefits here

Our mission

To empower and enrich the lives of people in recovery, coping with a mental illness, and/or diagnosed with a developmental disability. This is accomplished by offering services and supports in an inclusive, people-centered environment.

Our vision

All individuals are respected and lead lives of personal fulfillment and acceptance within our community

Our values

Respect, Honesty, Integrity

Qualifications

HS diploma/GED required, Associates preferred. Three-four years experience in relevant human services field required. Computer skills and keyboarding familiarity required. Ability to be flexible and work in a team environment. Excellent interpersonal, communications and leadership/managerial skills essential. Supervisory experience required. Evidence of understanding and empathy for intellectual/developmental disabled (I/DD) population. Previous knowledge/experience with Person Centered Planning, writing/providing service plans, OPWDD regulations, Medicaid regulations and budgets preferred. NYS Driver’s License in accordance with regulations and Agency policies, practices, and procedures required. Must be able to be reached by phone.

Full time, 40 hours per week + on call. Monday - Friday 8am-4pm.

Salary: $25.07 - $30.09 per hour

Job Posted by ApplicantPro