Program Manager, Recruitment Marketing – Talent Community & CRM (Remote)

Hugh Chatham Health, Inc.; United States; Remote; USD 76,000 - 113,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Retirement plans

Job summary

Advocate Health is seeking a Program Manager, Recruitment Marketing - Talent Community & CRM to build and execute enterprise candidate nurturing strategies that support workforce priorities and recruiting outcomes.

You will partner with Employer Brand and Innovation & Experience teams to create personalized candidate journeys and maximize CRM capabilities, delivering a seamless, data-driven experience across the enterprise.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, Human Resources, or related field.
• Five or more years of experience in recruitment marketing, candidate engagement, CRM strategy, talent attraction, talent acquisition operations, or related disciplines.
• Exceptional written communication skills with the ability to develop compelling, audience-specific content and candidate communications that inspire engagement and reflect Advocate Health's employer brand.
• Experience collaborating with brand, creative, digital and technology partners to develop and execute integrated candidate engagement campaigns.
• Experience developing nurture campaigns, lifecycle communications, or audience-based engagement strategies that move prospects through a defined journey.
• Strong project management, communication, and stakeholder management skills.
• Experience using CRM or marketing automation platforms.
• Demonstrated success leading complex, cross-functional initiatives and influencing stakeholders without direct authority.
• Strong analytical and reporting capabilities.

Responsibilities

• Develop and lead Advocate Health's talent community strategy aligned to workforce priorities.
• Design personalized candidate journeys across key talent segments including physicians, APPs, nursing, allied health, executives, early careers and hard-to-fill specialties.
• Build scalable programs that increase candidate engagement, improve conversion, and strengthen long-term talent pipelines.
• Establish governance, standards and best practices for talent community strategy, CRM campaign execution, and candidate engagement programs.
• Develop audience segmentation, campaign calendars, automated workflows, and lifecycle communications.
• Lead campaign planning, execution, optimization, and performance measurement.
• Continuously test and learn, improving engagement strategies through analytics, A/B testing, and candidate insights.
• Identify new opportunities to leverage CRM capabilities to improve recruiting outcomes and candidate experience.
• Maintain CRM campaign briefs, approved messaging, nurture journey documentation, templates, and performance learnings in a shared repository to support consistency, reuse, and visibility across Talent Acquisition partners.

Skills

CRM strategy

Talent attraction

Campaign management

Analytics & reporting

Cross-functional partnership

Education

Bachelor's degree in Marketing, Communications, Business, Human Resources, or related field

Tools

Beamery

Salesforce Marketing Cloud

HubSpot

Marketo

Avature

Job description

Department 38144 Enterprise Corporate - Physician Recruitment

Department 38144 Enterprise Corporate - Physician Recruitment

Status Full time

Benefits Eligible Yes

Hours Per Week 40

Schedule Details/Additional Information Remote Role
Mon-Fri, 8am - 5pm
Approved Remote Work: WI, IL Divisions: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.

Pay Range $54.90 - $82.35

Program Manager, Recruitment Marketing - Talent Community & CRM

The Program Manager, Recruitment Marketing - Talent Community & CRM, is responsible for building and executing Advocate Health's enterprise candidate nurturing strategy to support workforce priorities, talent pipeline development, and recruiting outcomes. This role develops targeted engagement programs that grow talent communities, strengthen candidate relationships, support employer brand storytelling, and improve candidate movement from initial interest through hire.

Serving as the strategic lead for Advocate Health's talent community strategy, this position will partner closely with the Employer Brand team to bring our brand to life through personalized candidate journeys, while collaborating with the Innovation & Experience team to maximize the capabilities of our CRM platform and supporting technologies. Together, these partnerships will create a seamless, data-driven experience across the enterprise.

Key Responsibilities

Enterprise Talent Attraction

• Develop and lead Advocate Health's talent community strategy aligned to workforce priorities.
• Design personalized candidate journeys across key talent segments including physicians, APP's, nursing, allied health, executives, early careers and hard-to-fill specialties.
• Build scalable programs that increase candidate engagement, improve conversion, and strengthen long-term talent pipelines.
• Establish governance, standards and best practices for talent community strategy, CRM campaign execution, and candidate engagement programs.
• Develop audience segmentation, campaign calendars, automated workflows, and lifecycle communications.
• Lead campaign planning, execution, optimization, and performance measurement.
• Continuously test and learn, improving engagement strategies through analytics, A/B testing, and candidate insights.
• Identify new opportunities to leverage CRM capabilities to improve recruiting outcomes and candidate experience.
• Maintain CRM campaign briefs, approved messaging, nurture journey documentation, templates, and performance learnings in a shared repository to support consistency, reuse, and visibility across Talent Acquisition partners.

Employer Brand Partnership

• Partner closely with the Employer Brand team to define enterprise talent engagement campaigns, messaging, and candidate experiences.
• Develop CRM campaign content, messaging and candidate communications that align with Advocate Health's employer brand, voice, and creative standards.
• Translate employer brand strategy into personalized, relevant candidate experiences across the talent lifecycle.

Innovation & Experience Partnership

• Partner with the Talent Acquisition Innovation & Experience team, which owns CRM platform administration, technical configuration and system integrations.
• Collaborate to identify opportunities for automation, personalization, reporting, roadmap priorities, user adoption, and process improvements.

Measurement & Insights

• Define success metrics for talent engagement initiatives.
• Develop dashboards and executive reporting on talent community growth, campaign performance, engagement, conversion and recruiting outcomes.
• Leverage data and market insights to continuously improve candidate experiences and enterprise talent attraction strategies.

Cross-Functional Leadership

• Partner with Talent Acquisition leaders, recruiters, marketing, digital and HR stakeholders to support enterprise hiring priorities.
• Influence without direct authority, building strong partnerships across Talent Attraction, Sourcing, Talent Acquisition Delivery and Enterprise People & Culture teammates.
• Stay current on emerging CRM, candidate engagement and talent marketing trends, bringing innovative ideas to Advocate Health.

What Success Looks Like

• A thriving, segmented enterprise talent community that consistently generates qualified candidates.
• Personalized candidate journeys that improve engagement, conversion and candidate experience.
• Strong alignment between Employer Brand, Sourcing, and TA Delivery priorities.
• A scalable talent engagement strategy that supports enterprise hiring across all major talent segments.
• Measurable improvements in pipeline development, campaign performance and recruiting outcomes.

Minimum Qualifications

• Bachelor's degree in Marketing, Communications, Business, Human Resources, or related field.
• Five or more years of experience in recruitment marketing, candidate engagement, CRM strategy, talent attraction, talent acquisition operations, or related disciplines.
• Exceptional written communication skills with the ability to develop compelling, audience-specific content and candidate communications that inspire engagement and reflect Advocate Health's employer brand.
• Experience collaborating with brand, creative, digital and technology partners to develop and execute integrated candidate engagement campaigns.
• Experience developing nurture campaigns, lifecycle communications, or audience-based engagement strategies that move prospects through a defined journey.
• Strong project management, communication, and stakeholder management skills.
• Experience using CRM or marketing automation platforms.
• Demonstrated success leading complex, cross-functional initiatives and influencing stakeholders without direct authority.
• Strong analytical and reporting capabilities.

Preferred Qualifications

• Healthcare industry experience in talent acquisition, recruitment marketing, or employer branding.
• Experience with Beamery, Avature, Salesforce Marketing Cloud, HubSpot, Marketo, or similar platforms.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.