Program Manager, Platform Strategy & Launch Enablement

Novartis; East Hanover (NJ); Hybrid; USD 159,802,000 - 252,101,000; Full time

Benefits offered by this job

Health, dental, vision

401k

Job summary

Novartis is seeking a Program Manager to coordinate platform strategy and launch enablement for priority commercial product launches in a hybrid role based in East Hanover, NJ. You will align technology, data, CRM, analytics, and platform teams to ensure timely delivery of launch-critical capabilities.

The role emphasizes cross-functional leadership, governance, and executive communications, with scope to drive reuse, scalability, and alignment with broader platform roadmaps.

Qualifications

• Bachelor's degree required.
• 5+ years of program management, PMO, business operations, or related roles.
• Experience coordinating complex technology and data initiatives across multiple teams.
• Demonstrated ability to manage integrated plans, milestones, dependencies, and risk.
• Strong executive communication and stakeholder management skills.
• Proven ability to influence and drive alignment in a matrixed environment.
• Strong organizational, analytical, and problem-solving skills.

Responsibilities

• Lead program management activities across technology and data initiatives supporting designated launch brands.
• Maintain integrated plans, milestones, dependencies, risks, and key decisions across participating teams.
• Coordinate activities across CRM, data, analytics, reporting, and platform workstreams.
• Monitor progress against delivery commitments and identify risks to launch timelines.
• Facilitate cross-functional planning, status reviews, and readiness discussions.
• Develop a comprehensive view of technology and data investments supporting launch objectives.
• Connect initiatives across platforms and teams to identify dependencies, overlaps, gaps, and opportunities for synergy.
• Help ensure launch-related capabilities align with broader platform strategies and technology roadmaps.
• Promote reuse, scalability, and consistency across technology and data solutions.
• Partner with business and technology leaders to support informed investment decisions.
• Track delivery of launch-critical technology and data capabilities.
• Coordinate readiness activities across participating teams.
• Maintain visibility into capability readiness, deployment plans, and launch milestones.
• Identify and escalated issues that may impact launch support capabilities.
• Help ensure technology and data teams are aligned around launch objectives.
• Prepare executive dashboards, status reports, presentations, and leadership updates.
• Consolidate workstream updates into a single integrated view of progress and readiness.
• Facilitate governance forums and leadership reviews.
• Maintain visibility into risks, decisions, dependencies, and action items.
• Translate complex technical information into concise business-focused communications.

Skills

Program management

Executive communication

Stakeholder management

Problem solving

Matrixed collaboration

Education

Bachelor's degree

Tools

CRM systems

Data analytics tools

Agile

Job description

:::This role is offered through [MSP/supplier/third party provider], who, if selected, will be your employer. If your services are retained, you will be assigned to provide services to Novartis as the end client. This is not an offer of employment with Novartis. If you are selected for this Temporary/External opportunity, you will not be an employee of Novartis and will not be eligible for any Novartis employee benefits or incentives. ::

Novartis touches the lives of a tenth of the world’s population. Every role here, regardless of contract type, makes an impact on human life!

Novartis US partners with external managed service provider Magnit Global to offer engaging temporary contractor opportunities like this, to those who are looking for flexibility in their career while looking to gain new skills and experiences providing services to an inclusive global medicines company.

Ready to work with/through Magnit at Novartis? Please read on...

Program Manager, Platform Strategy & Launch Enablement

Novartis is seeking a Program Manager, Platform Strategy & Launch Enablement to coordinate the technology and data initiatives required to support a select portfolio of high-priority commercial product launches.

This role will serve as a key integrator across business, product, technology, CRM, data, analytics, and platform teams to help ensure launch-critical capabilities are delivered in alignment with business timelines and strategic objectives.

In addition to traditional program management responsibilities, this role will provide platform strategy support by connecting related development efforts across teams, identifying dependencies and opportunities for alignment, and helping ensure investments contribute to a cohesive and scalable commercial technology ecosystem.

The successful candidate will not be responsible for defining business requirements, owning individual product roadmaps, or managing delivery teams. Instead, the role focuses on bringing together the various technology and data efforts required to support successful brand launches while providing leadership with visibility into progress, risks, dependencies, and readiness.

Key Responsibilities

• Program Management & Delivery Coordination
• Lead program management activities across technology and data initiatives supporting designated launch brands.
• Maintain integrated plans, milestones, dependencies, risks, and key decisions across participating teams.
• Coordinate activities across CRM, data, analytics, reporting, and platform workstreams.
• Monitor progress against delivery commitments and proactively identify risks to launch timelines.
• Facilitate cross-functional planning, status reviews, and readiness discussions.
• Platform Strategy & Integration
• Develop a comprehensive view of technology and data investments supporting launch objectives.
• Connect initiatives across platforms and teams to identify dependencies, overlaps, gaps, and opportunities for synergy.
• Help ensure launch-related capabilities align with broader platform strategies and technology roadmaps.
• Promote reuse, scalability, and consistency across technology and data solutions whenever possible.
• Partner with business and technology leaders to support informed investment and prioritization decisions.
• Launch Enablement & Readiness
• Track delivery of launch-critical technology and data capabilities.
• Coordinate readiness activities across participating teams.
• Maintain visibility into capability readiness, deployment plans, and key launch milestones.
• Identify and escalated issues that may impact launch support capabilities.
• Help ensure technology and data teams are aligned around launch objectives and critical delivery dates.
• Governance & Executive Communications
• Prepare executive dashboards, status reports, presentations, and leadership updates.
• Consolidate workstream updates into a single integrated view of progress and readiness.
• Facilitate governance forums and leadership reviews.
• Maintain visibility into risks, decisions, dependencies, and action items.
• Translate complex technical and operational information into concise business-focused communications.

Required Qualifications

• Bachelor's degree required.
• 5+ years of experience in program management, PMO, business operations, platform operations, or related roles.
• Experience coordinating complex technology and data initiatives across multiple teams and stakeholders.
• Demonstrated ability to manage integrated plans, milestones, dependencies, and risk.
• Strong executive communication and stakeholder management skills.
• Proven ability to influence and drive alignment in a matrixed environment.
• Strong organizational, analytical, and problem-solving skills.

Preferred Qualifications

• Experience supporting pharmaceutical, biotechnology, healthcare, or life sciences organizations.
• Experience supporting commercial technology platforms, CRM ecosystems, customer engagement solutions, data platforms, or analytics capabilities.
• Experience supporting product launches, launch readiness activities, or launch enablement programs.
• Familiarity with CRM, customer data, reporting, analytics, omnichannel engagement, and commercial operations capabilities.
• Experience working within Agile or Product Operating Model environments.

What Success Looks Like

• Technology and data capabilities required for priority launches are delivered on time and aligned to business needs.
• Dependencies and risks are identified early and managed proactively.
• Leadership has clear visibility into program status, readiness, and key decisions.
• Technology and data investments are coordinated across teams rather than managed in isolation.
• Launch teams are supported by scalable, reusable capabilities that strengthen the commercial platform ecosystem.
• Critical launches are enabled by well-coordinated technology and data solutions that are ready when the business needs them.

Location: East Hanover, NJ East Hanover, NJ (3 Days onsite and 2 days remote)

Pay Rate: $56 - $88/hour W-2 Only (based on Education/Experience)

Contract: 12-month

Health, dental, vision, 401k (provided minimum eligibility hours are met)

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accommodation

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Magnit at [e-mail].