Program Manager- OhioRISE

CO00 Children's Hospital Medical Center; United States; On-site; USD 81,723 - 104,208; Full time

Job summary

Cincinnati Children's Hospital Medical Center is seeking a senior program leader to design and implement broad developmental plans, collaborate with leadership, and drive alignment with the hospital mission and quality outcomes.

The role requires leading education, process improvement, and operations management across divisions, with oversight of personnel, budgets, and grant-related activities. Starting pay ranges with experience.

Qualifications

• Bachelor's degree in a related field with 7+ years of work experience, or Master's with 3–5 years of experience.
• Involves leadership, staff development, and program governance.

Responsibilities

• Designs broad-scale development plans for the program and aligns with the CCHMC mission.
• Leads personnel management, recruitment, onboarding, performance, and salary administration.
• Identifies and leads process/quality improvement activities and measures program outcomes.
• Oversees operations, policies, and budgeting to ensure efficient program delivery.
• Supports grant management, data reporting, and collaboration across departments.

Skills

Leadership

Program management

Quality improvement

Grant management

Budget management

Education

Bachelor's degree in related field

Master's degree

Job description

Primary Location: South Campus Department PS Network - OhioRise Shift Day (United States of America)

Schedule: Full time
Weekly Hours: 40
FTE: 1
Employee Status: Regular

Expected Starting Pay Range: $81,723.20 - $104,208.00.
Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply.

Job Responsibilities

• Program Management / Leadership and Education Management

  Designs broad‑scale developmental plan of program. Collaborates with leadership to lead and implement strategies for alignment of the program with the CCHMC mission and vision. Identifies, leads, and directs process/quality improvement activities and measures and maintains program outcomes. Oversees collaborations with other departments/divisions. Creates processes and collaborations relevant to program stakeholders. Builds consensus for programmatic and financial maturation with team via investigation of potential funding options, and assessment of needs and resources for directives and protocols. Leads and coordinates integration of activities, inside/outside the organization. May coordinate outreach activities/messages team, stakeholders and clients. Provides leadership for internal/external education offerings and oversight for competency requirements/resources. Develops educational training using current evidence and research; serves as resource to multidisciplinary staff. Provides education/collaboration on internal/external improvement work. Participates in funding decisions for clinical education/professional development.

• Personnel Management

  Manage the reporting personnel. Make decisions regarding, and take responsibility for recruitment, selection, onboarding, development, training, discipline, termination, evaluation, salary, payroll, and/or retention. Identify and work to correct personnel management issues. May maintain and/or create position descriptions and/or performance evaluation criteria. Consistently provides leadership and staff development through training, trending, consultation, coaching and communication. Focuses as a resource and responds to inquiries related to specific subject matter. May lead, engage and hold teams or staff who are not direct reporting personnel accountable for program operations and/or achievement of strategic targets. May work closely with team leads or program staff to develop their ability to be effective leaders who manage a serious portfolio of work (could include publications, IRBs, grants, presentations nationally and internationally). May facilitate team collaboration, communication, and team meetings.

• Process / Quality Improvement

  Identify, develop, and implement new methods, processes, and systems to improve and facilitate the team's work. Identify ways to improve data quality and usability and to streamline and enhance reporting processes and/or deliverables. Identify and recommend procedures to enhance or maintain a high level of effectiveness in daily operations. May participate in leadership activities to align EBP, PI, and research within the division or team and strategically plan for future. May identify, lead, and provide oversight of process/quality improvement activities; measure and maintain program outcomes, facilitate the team's work. May design systems and improvement models for therapy that improve patient health outcomes, with emphasis on increasing the overall population health; working towards eliminating disparities and achieving the best outcomes. May focus work around efficacy of care (the degree to which our services and interventions achieve the desired outcomes). Actively lead research efforts and present results nationally. May identify ways to improve data collection and data quality/usability.

• Operations Management

  Direct and coordinate the daily operations of the program(s), department(s)/facilities in collaboration with leadership. Direct, establish and monitor business processes to ensure effective and efficient operations. Identify and implement policies and procedures for improved utilization and operations. Identify opportunities for improving cost and quality through in-depth analysis. Develop and implement policies and procedures for improved utilization, quality and operations. Ensure operations are efficient, cost effective and effective. Resolve issues concerning staffing, utilization of facilities and equipment. Develop and interpret policies and procedures for staff and ensure that all policies are in conformance with Medical Center guidelines. Ensure compliance with all regulatory requirements associated with the Joint Commission, OSHA, CMS and any other agency. Promote programmatic development, efficient work and patient flow, supply and instrument management, and a safe culture and environment. Support and monitor business processes to ensure effective and efficient operations. May provide direct patient care.

• Grant, Data, and Financial Management

  Provide support in the preparation and submission of external and internal funded projects via EPAS or online grant application portal as specified by sponsor. Serve as a liaison between the PI and subcontract sites in matters related to requested documents. Provide guidance to PI in relation to required attachments or documentation required by the sponsor. Assist faculty with special projects, reports, and correspondence as related to grant acquisition. Maintain records of annual evaluations for accreditation purposes. Develop and manage annual operating budgets or provide direction as needed. Implement and/or maintain a process for financial controls. Integrate the financial management and decision making across the department/division; assist with process for financial controls; review and provide direction on analysis of financial performance and discuss results with key stakeholders; contribute to the evaluation of variances, determine underlying causes and identify, present, and implement proposed solutions; establish and monitor productivity metrics. Provide oversight in revenue cycle management; creating competitive pricing, developing/expanding programs; and monthly revenue reporting.

Job Qualifications

• Bachelor's degree in a related field and 7+ years of work experience in a related job discipline OR Master's degree and 3-5 years of experience.

Equal Employment Opportunity Statement

Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability, or protected veteran status.