Program Manager- Ohio Claims

Elevance Health (Anthem); Columbus (OH); Hybrid; USD 93,000 - 139,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase plan

401(k) contribution

Job summary

Elevance Health in Columbus, OH seeks a Program Manager for Ohio Medicaid claims. Role requires Ohio residence with in-office 1–2 days weekly, enabling collaboration while maintaining flexibility.

The PM will manage Ohio Claims, ensure resolution of configuration issues, rate changes, compliance and contractual updates. Prior PM experience with external client facing programs is valued.

Qualifications

• Requires a BA/BS and at least 5 years external client facing PM experience.
• Experience with regulatory reporting development and submission.
• Strong understanding of dual Medicare and Medicaid claims configuration.

Responsibilities

• Collaborate with claims, provider experience, utilization management, regulatory and call center leads to resolve claims policy issues.
• Ensure on-time delivery of regulatory claims reports (e.g., Prompt Pay, Claims Disputes).
• Coordinate development, approval, implementation and compliance of external client facing programs.
• Research industry practices to stay aware of trends affecting claims programs.
• Manage external client relationships and partner with corporate and regional teams.
• Develop program success measures and perform periodic assessments.
• Oversee end-to-end claims process: receipt, adjudication, payment, reporting.
• Serve as liaison with the state of Ohio, Provider Experience, and leadership.

Skills

Program management

External client facing experience

Regulatory reporting

Education

BA/BS degree

Graduate degree preferred

Job description

Position Title

Program Manager- Ohio Claims

Job Description

Program Manager-Ohio MyCare

Location: It is required to reside in Ohio. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The Program Manager will b e responsible for Ohio Claims for Medicaid line of business, ensuring resolution to claims configuration issues, rate changes, compliance and contractual updates. Program managers typically support business strategies through an integrated portfolio of external client facing projects or initiatives. A program manager may have responsibility for a piece of a larger enterprise/regional external client facing program.

How you will make an impact

• Work collaboratively with claims teams, provider experience, utilization management, regulatory and call center leads to resolve issues and concerns as they relate to claims policies, reimbursement policies, codes requiring authorizations, and provider complaints.
• Accountable for on time delivery of regulatory reports related to claims (i.e. Prompt Pay, Claims Disputes and others).
• Manages and coordinates the development, approval, implementation and compliance of on-going external client facing programs.
• Researches applicable subject matter practices and remains aware of industry trends.
• Manages external client facing relationships and partners with corporate and regional business areas.
• Develops program success measures and performs periodic assessments of program success.
• Oversee the end-to-end claims process, including receipt, adjudication, payment, and performance reporting on claims timeliness, accuracy, backlog and provider payment compliance.
• Serve as the operational liaison with the state of Ohio, Provider Experience, and internal executive leadership.

Minimum Requirements

Requires a BA/BS and minimum of 5 years external client facing experience in program/project management; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences

• Graduate degree preferred.
• Project management certification preferred.
• Strong understanding of Dual (Medicare and Medicaid) claims configuration & adjudication is strongly preferred.
• Experience with regulatory reporting development, accuracy, and submission preferred.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $92,720.00 to $139,080.00.

Location(s): Columbus, OH

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Job Level

Non-Management Exempt

Workshift

1st Shift (United States of America)

Job Family

BSP > Program/Project

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding his