Program Manager New San Francisco, California, United States

Linqia, Inc.; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Linqia, Inc. is seeking a Program Manager to lead cross-functional teams in executing influencer marketing programs that deliver exceptional client experiences.

The role focuses on end-to-end project delivery, strategic planning, and collaboration across creative, client services, and operations in a fast-paced, data-driven environment. The Program Manager will drive schedules, milestones, and communications, ensuring resources align with client needs while maintaining a proactive approach to

Qualifications

• 4+ years of account, project or program management experience; agency experience preferred.
• Heavily people-oriented with strong relationship-building across functions.
• Excellent written and verbal communication and presentation skills.
• Strong multi-tasking and time management abilities.
• High energy and flexibility in a fast-changing team environment.
• Proficient with Google Sheets/Excel and familiar with project-tracking tools (Asana).

Responsibilities

• Manage end-to-end execution of influencer marketing programs from strategy to delivery.
• Lead project scheduling, status updates, and weekly stakeholder communications.
• Balance cross-functional bandwidth to ensure adequate resourcing for timelines.
• Coordinate hand-offs for execution and post-mortem reviews for improvement.
• Implement program-management tools and processes (Asana) for client projects.
• Route creative work to influencers and clients with clear, actionable feedback.
• Identify risks early and convene partners to mitigate solutions.
• Advocate for process improvements to drive efficiency.
• Guide clients through the process and align on joint success.

Skills

Relationship-building

Communication

Time management

Multi-tasking

Problem solving

Tools

Asana

Google Sheets/Excel

Timeline Tracking

Job description

Linqia is a leading independent influencer marketing agency. Leveraging our AI-powered proprietary technology platform, Resonate, we work with some of the world’s leading brands, including Albertsons, Danone, and Bayer, to develop and execute creatively compelling creator-led strategies that deliver full-funnel results.

We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win. At Linqia, you’ll be working with others who are passionate about marketing in a fun, fast-paced, and data-driven environment.

The Role:

The Influencer Marketing Account Manager or as it's called internally - Program Manager, is a critical client partner role demonstrating leadership, accountability, business acumen, and vision for Linqia’s key brand clients. The Program Manager will be charged to lead cross-functional teams in executing projects that support program delivery and Client experience while balancing client, company, and team needs.

A successful Program Manager is a collaborative leader and facilitator; s/he is driven, organized, and detail oriented; excels in program management; communicates with ease at all levels; and is thoughtful and effective in problem solving and conflict resolution

Responsible for managing end-to-end execution of influencer marketing programs, from strategic planning phases through creative execution, delivery and implementation. Manages program schedules and deliverables; pro-actively communicates expectations and milestones to all cross-functional team members.

The Program Manager, reports to Linqia’s Manager of Strategic Program Management

What You’ll Do:

• Responsible for program management of complex projects and initiatives (status, process improvements, etc) in support of our mission to deliver excellent Client experiences
• Quarterback project schedule planning and execution; update reports and proactively communicate program status to key stakeholders throughout program lifecycle in weekly status meetings
• Spearhead project pipeline planning and proactively balance project loading with cross-functional bandwidth to ensure adequate resourcing of committed timelines
• Lead cross-functional teams in conducting hand-offs for successful execution and post mortem reviews to gather and communicate key takeaways for continuous improvement
• Identify improvement projects and lead implementation of program management tools (Asana) and processes (internal and Client)
• Route creative to influencers and clients, ensuring feedback is clear, actionable and revisions are received on time
• Identify program risks early on and convene cross-functional partners to align/mitigate solutions
• Monitor and advocate process; identifies gaps/improvements to work more efficiently
• Demonstrate ownership/investment in the work; has clear understanding of business goals and internal culture
• Guide the client seamlessly through the process while also keeping them accountable to the joint success

Qualifications:

• 4+ years of experience in account, project or program management, agency experience preferred
• Heavily people-oriented: effective relationship-building skills; ability to cultivate strong partnerships across functions to bring people together toward common goals and consensus
• Strong and effective communication and presentation skills, both written and verbal; confidence in leading/facilitating cross-functional team meetings to achieve common results
• Strong multi-tasking and time management skills; ability to troubleshoot issues, juggle multiple programs, and prioritize accordingly
• High energy and flexibility in a constantly evolving team environment
• Excellent technical skills – Google Sheets/Excel, Timeline Tracking (Asana preferred)
• Must currently reside in the San Francisco Bay Area and be available to commute to the San Francisco office 3 times per week.

This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.