Program Manager, Medicare Stars & Quality Improvement (Remote in Idaho)

Molina Healthcare; Utah; Remote; USD 73,000 - 143,000; Full time

Job summary

Molina Healthcare is seeking a leader to provide subject matter expertise and executive-level oversight for Medicare Stars quality improvement programs. The role drives planning, execution and measurement of Star initiatives across enterprise teams, with governance and vendor oversight as needed.

The candidate will leverage advanced analytics, performance metrics and strategic thinking to deliver impactful quality improvements, collaborating with health plans, measure owners and operational

Qualifications

• 6+ years in Medicare Stars PM or equivalent
• Knowledge of Medicare Star ratings and QI programs
• Advanced quality discipline with metrics & standards
• Experience with government-sponsored programs (Medicaid, Medicare, Marketplace)
• Experience developing performance measures aligned to business objectives
• Strong business writing and communication skills
• Data-driven decision making and analytics expertise
• Ability to drive change in fast-paced, matrixed org
• Strong project management experience

Responsibilities

• Lead enterprise Medicare Stars quality improvement programs and initiatives across the enterprise
• Manage, plan and execute Medicare Star ratings programs
• Support Stars program execution, governance, communication and outcome measurement
• Serve as Medicare Stars SME to corporate functions and health plans
• Translate needs into functional requirements to maximize improvement opportunities
• Provide recommendations and performance results for leadership on Medicare Stars
• Collaborate with operations to identify opportunities for process improvements and change management
• Direct schedules and budgets for program initiatives
• Develop and monitor plans, deliverables and outcomes tracking
• Oversee external vendor work when engaged
• Produce timely quality improvement/Stars reports

Skills

Medicare Stars

Project management

Data analysis

Stakeholder communication

Strategic thinking

Excel proficiency

Cross-functional collaboration

Quality improvement

Tools

Microsoft Office Suite

Excel

Data visualization tools

Job description

JOB DESCRIPTION Job Summary

Provides subject matter expertise and leadership for Medicare Stars quality improvement (QI) programs and activities. Provides subject matter expertise in planning and implementing QI initiatives and education programs to support improved Medicare Star ratings. Responsible for leading and managing Medicare Star projects and programs involving enterprise, department, cross-functional and health plan teams of subject matter experts, delivering impactful quality improvement initiatives through design process to completion and outcomes measurement.

Essential Job Duties

• Collaborates with cross-functional corporate and health plan teams on the development and implementation of enterprise Medicare Stars quality improvement (QI) programs and initiatives across the enterprise.
• Manages, plans and executes Medicare Star ratings programs.
• Supports Stars program execution and governance needs; communicates, measures outcomes and develops initiatives to improve Star ratings.
• Serves as the Medicare Stars subject matter expert to corporate functional areas/health plans, and leads programs to meet critical needs.
• Communicates and collaborates with health plans and Stars measure owners to analyze and transform needs and goals into functional requirements to maximize improvement opportunities.
• Leads health plan leadership discussions to provide recommendations, performance results and opportunity assessments for Medicare Stars improvement.
• Collaborates with operational leaders within the business to provide recommendations on opportunities for process improvements, organizational change management, program management and other processes related to Medicare Star ratings.
• Facilitates process improvement, organizational change management, program management and other processes relative to the Medicare Stars Program.
• Plans and directs schedules for program initiatives, as well as program budgets.
• Develops, defines, and executes plans, schedules, and deliverables; monitors programs from initiation through delivery through outcomes measurement.
• Monitors and tracks key performance indicators (KPIs), programs and initiatives to reflect the value and effectiveness of Stars and QI programs.
• Creates business requirements documents, test plans, requirements traceability matrix, user training materials and other related documents.
• Monitors projects from inception through delivery and outcomes measurement.
• May engage and oversee the work of external vendors.
• Generates and distributes quality improvement/Medicare Stars standard reports timely.

Required Qualifications

• At least 6 years of Medicare Stars program and project management experience, or equivalent combination of relevant education and experience.
• Demonstrated knowledge of and experience with Medicare Star ratings and QI programs.
• Advanced knowledge of the quality discipline, including metrics and performance standards.
• Experience with government-sponsored programs (Medicaid, Medicare, Marketplace).
• Experience developing performance measures that support business objectives.
• Solid business writing experience.
• Strong strategic-thinking skills.
• Strong proficiency with data analysis, manipulation, interpretation, reporting and data-driven decision-making.
• Critical-thinking, problem-solving and analytical skills.
• Attention to detail and organizational skills.
• Ability to implement process improvement initiatives and drive change.
• Ability to work independently in a fast-paced, deadline-driven environment.
• Ability to work in a cross-functional highly matrixed organization.
• Strong project management experience.
• Excellent verbal, written, and presentation communication skills.
• Microsoft Office suite (including Excel), and applicable software programs proficiency, and ability to learn new information systems and software programs.

Preferred Qualifications

• Strong Medicare Stars/quality improvement (QI) program experience.
• Six Sigma Black Belt Certification.
• ITIL (Information Technology Infrastructure Library) certification.
• Experience in leading significant cross-functional work.
• Strong project management experience.

• Molina Healthcare offers a competitive benefits and compensation package.

Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $73,102 - $142,549 / ANNUAL

Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.