Program Manager, LCSW- LA Interim Housing Programs (5804)

PATH (People Assisting the Homeless); California (MO); On-site; USD 90,000 - 110,000; Full time

Job summary

PATH (People Assisting The Homeless) in Los Angeles, CA is seeking a Program Manager – LCSW to oversee interim housing services, lead a multidisciplinary team, and ensure adherence to program policies. The role drives service quality and coordination with partner agencies to help clients achieve housing stability.

The position emphasizes trauma-informed care, client safety, and evidence-based practices, with full-time hours and a competitive salary.

Qualifications

• Program Manager is responsible for the program’s day-to-day operations and supervision of service delivery staff.
• Provide leadership to multidisciplinary teams and ensure contract expectations and high-quality care.

Responsibilities

• Provide leadership to the multidisciplinary teams, ensuring continuity of care and services between PATH agency resources and partnering agencies.
• Provide clinical oversight of staff and ensure that all program participants receive the services as identified in each participant service plan.
• Provide individual and team supervision, support, and performance evaluations for assigned staff.
• Ensure that services emphasize trauma informed care, client safety, and harm reduction interventions.
• Be available to respond to emergency calls as required by the contract and organization.
• Assist in the screening, assessment, and enrollment of clients in a range of services.
• Ensure paperwork and data collection are complete and accurate in agency records and electronic databases.

Job description

WHY WORK FOR US?

We are mission and values driven and your contributions will make a difference . We make a positive difference in people’s lives and help an average of 23 people per week to find a place to live .

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we’re committed to helping you reach your potential by providing opportunities for professional growth across the state .

JR 5804

Program Manager - LCSW

Los Angeles, CA 90004

Salary: $89,578.00 - $110,360.00 annually

Pay Frequency: 24 Pay Periods Per Year

Full-Time Monday thru Friday 8:30am to 5:00pm

Exempt

Driving Required

Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Team as the Program Manager at the RHC location.

ABOUT PATH

Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

ABOUT OUR TEAM

Every program in our growing range of services is designed to holistically address barriers to long-term housing stability, implementing evidenced-based practices to promote improved well-being beyond housing alone. We are committed to improving the quality of our services by creating a diverse work environment for the community at large. We seek input from our clients, employees, and stakeholders to ensure equity in service delivery and accessibility for all the people we serve.

ABOUT THE JOB

As part of the Interim Housing team, the Program Manager is responsible for the program’s day-to-day operations and supervision of service delivery staff. The incumbent will collaborate with both internal and external departments to enhance accessibility and service delivery for program participants. The incumbent is responsible for developing and ensuring adherence to programmatic policies and procedures. The incumbent will also be responsible for identifying and providing trainings.

Position Responsibilities include:

• Provide leadership to the multidisciplinary teams, ensuring continuity of care and services between PATH agency resources and partnering agencies
• Provide clinical oversight of staff and ensure that all program participants receive the services as identified in each participant service plan. Create and work within a team environment to ensure staff is knowledgeable and familiar with contract expectations, case management and supervisorial expectations and ensure staff is delivering high quality care.
• Provide individual and team supervision, support, and performance evaluations for assigned staff
• Ensure that services emphasize trauma informed care, client safety, and harm reduction interventions.
• Be available to respond to emergency calls and situations as required by the contract and organization
• Assist in the screening, assessment, and enrollment of clients in a range of services
• Ensure all paperwork and data collection is complete, timely, accurate, and current in agency records and electronic databases through ongoing audits of electronic databases and chart reviews
• Ensure adherence to funding source contracts and performance standards; prepare written reports on program activities as assigned and as required by funding sources
• Provide information to department supervisors and leaders
• Effectively communicates project expectations to team members
• Coordinate and collaborate with community partners. Oversee employee performance evaluations, conduct regular and routine supervision meetings, ensure timely review and management of timesheets and attendance issues in a consistent manner, provide recognition and corrective action as needed, address concerns, and facilitate problem resolutions.
• Represent the company in employment-related matters as part of supervisory responsibilities, including participation in court proceedings, unemployment hearings, and other relevant legal or regulatory processes.
• Attend and actively engage in all required training sessions as assigned by the company and apply learned skills and knowledge to daily tasks and responsibilities.
• Attend and actively engage in all required staff meetings and events on and off-site (when applicable).