Program Manager, ISV Ecosystem

United States Digital Space LLC; San Francisco (CA); Hybrid; USD 162,000 - 222,000; Full time

Job summary

the company’s ISV Ecosystem team sits within the Products and Technology organization and focuses on expanding SaaS integrations across the Workforce and Auth0 product areas, a C-level priority for the company. Our team ensures ISVs have the knowledge, tools, and incentives to build integrations that extend our core product functionality.

As Program Manager, you will maximize platform value through integration breadth and depth, leading a high-visibility, cross-functional program spanning

Qualifications

• 6–8+ years in management consulting, business operations, or GTM/Product-centric roles.
• Experience managing complex, high-stakes cross-functional initiatives.

Responsibilities

• Lead end-to-end program governance with milestones, metrics and risk mitigation.
• Scale program impact using advanced methodologies and tools.
• Leverage AI to enhance program management processes.
• Own reporting for C-level executives and cross-functional leadership.
• Orchestrate cross-functional meetings; document decisions and next steps.

Skills

Program management

Cross-functional leadership

GTM/Product operations

Enterprise software

AI-driven processes

Executive communication

Ambiguity handling

Education

Bachelor’s degree

Tools

Enterprise tools

Job description

Secure Every Identity, from AI to Human

**Identity is the key to unlocking the potential of AI. the company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The ISV Ecosystem team sits within the the company Products and Technology organization and is focused on expanding our breadth and depth of SaaS integrations across both the company Workforce and Auth0 product areas, a C-level priority for the company. Our team ensures SaaS ISVs (independent software vendors) have the knowledge, tools, and incentives to build integrations that extend our core product functionality.

We are driving the formation and adoption of new identity standards focused on building an interconnected and secure AI ecosystem. the company’s ecosystem is a core differentiator, and developing a scalable approach to ecosystem development will be a critical driver of our next stage of growth.

As Program Manager, you will maximize platform value through integration breadth and depth. You will lead a high-visibility, cross-functional program spanning the company and Auth0 product investments, marketing, technical enablement, and open standards.

What you'll be doing:

• Lead end-to-end program governance including defining operational rhythms, milestones, success metrics, and risk mitigation strategies

• Scale program impact using sophisticated program management methodologies, frameworks, and tools to drive efficiency across the organization

• Leverage AI to enhance our program management methodology by defining, building, and documenting AI-driven processes to increase overall program efficiency and effectiveness

• Own reporting for C-level executives and cross-functional leadership and drive broader evangelization of program vision, goals, and progress throughout the company

• Orchestrate cross-functional meetings, define clear agendas and objectives, document decisions and next steps, and drive stakeholder accountability

• Perform ad-hoc analyses to support critical strategic initiatives

What you'll bring to the role:

• 6-8+ years in management consulting, business operations, or GTM/Product-centric roles

• Proven success managing complex, high-stakes cross-functional initiatives in fast-paced environments

• Strong technical and financial acumen with the ability to master new domains quickly

• Superior written and verbal communication skills, with the ability to distill complex ideas for any audience

• Exceptional ability to apply structure and clarity to ambiguous situations

• Proven ability to drive results across multiple workstreams simultaneously, with minimal supervision

• Track record of building trusted relationships with cross-functional leaders.

• High EQ and IQ. Solution oriented, data driven, learning mindset.

• High ethical standards and ability to exercise sound judgment.

• Practical expertise in enterprise software and highly integrated technology products

• Bachelor’s degree required

Preferred Qualifications:

• Experience collaborating with senior Product and Engineering leadership on C-level programs

• Direct GTM or Product Operations experience

• Deep knowledge of platform business models and the enterprise security landscape

• STEM or business-related degree (e.g., Computer Science, Engineering, Economics, Business)

#LI-HYBRID

#LI-SH1P20781_3529208

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$162,000—$222,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, the company offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.the company.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$144,000—$198,000 USD

The the company Experience

• Supporting Your Well-Being

• Driving Social Impact

• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

the company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding pleaseuse this Form to request an accommodation.

Notice for New York City Applicants & Employees: the company may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, pleaseclick here to view our full NYC AEDT Notice.