Program Manager III, Global Business Tools

Google; New York (NY); On-site; USD 159,000 - 230,000; Full time

Job summary

Google is seeking a Program Manager to lead AI-driven sales tool initiatives across Global Business Organization. You will coordinate cross-functional teams, plan requirements, manage schedules, identify risks, and communicate progress across offices and time zones.

This role emphasizes governance, executive engagement, and delivering Pitch and Plan workflow improvements within Sales CRM. You will align stakeholders and drive measurable impact for sellers, with opportunities to work from San

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• Experience with sales cycle management and workflows.

Responsibilities

• Architect AI-driven sales tool programs; map impact to exec stakeholders.
• Design and deliver program comms plans to align goals across executives and partners.
• Define and own charters across teams covering scope, timeline, OKRs and risks.
• Drive governance and cross-workstream engagement for alignment.
• Lead executive stakeholder management to enable effective prioritization.

Skills

Program management

Sales cycle management

Cross-functional collaboration

Education

Bachelor's degree or equivalent practical experience

Tools

CRM systems

SDLC

Job description

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Mountain View, CA, USA; New York, NY, USA.Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• Experience with sales cycle management and workflows.
  

Preferred qualifications:

• Experience with ad sales, particularly in navigating the complexities of Enterprise or Large Customer Sales (LCS) environments.
• Experience with CRM (Client Relationship Management) systems or the Software Development Life Cycle (SDLC).
• Experience in program management and cross-organizational coordination, including planning, execution, risk management, stakeholder management, and executive engagement.
• Experience in Applied AI or Generative AI product development, recommendation systems, or data-driven seller enablement to optimize the sales lifecycle and scale seller productivity.
  

About The Job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
The Global Business Organization (GBO) Tools teams are responsible for improving sales efficiency and effectiveness by building great tools for its users. Our team is the glue that binds the direction of the business with the needs of GBO. We accomplish this by partnering with Product Management, Engineering, Sales, Go-to-Market and many other teams to deliver a delightful experience to its users.
In this role, you will lead complex initiatives for the Pitch and Plan workflow for sellers, integrating AI-driven insights and recommendations into core sales journeys. Your primary mandate will be to bring structure, clarity, and operational excellence to the space, specifically driving improvements in Pitch and Plan related functionality such as pipeline management and measurement for Sales CRM, while partnering with various stakeholders to ensure strategic alignment. We are looking for a highly autonomous individual who can establish clear governance, and forge a cohesive path forward for multiple cross-functional stakeholders. You balance this drive with a strong collaborative spirit, working seamlessly as a team to achieve goals.
The Global Business Organization (GBO) is the engine that powers Google’s full ecosystem of products and services to help customers and partners succeed and grow. GBO includes the commercial arms of Ads sellers, business development teams, and customer services and support, as well as overlay programs that enable coordinated engagement with Google's most complex and important customers and partners.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $159000 - $230000 (USD) + 15% bonus target + equity + benefits
Responsibilities
Learn more about benefits at Google .

• Architect program strategy and goal for AI-driven sales tools, clearly representing the organizational impact of the sales workflow to executive stakeholders.
• Design and deliver optimized program communication plans including executive and key partner communications to align all parties on the goals.
• Define, lead, and own program charters across multiple teams that address the scope, timeline, OKRs, resourcing, and risks/dependencies of moderately complex programs related to functionality in the Sales CRM.
• Drive governance and engagement across workstreams to ensure alignment and effective escalation.
• Lead executive stakeholder management; take a leadership role in partnering with executive business stakeholders to achieve program goals. Effectively build trusted relationships with senior program stakeholders to proactively enable effective decision making, while taking a leadership role in resolving prioritization misalignments.
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .