Program Manager III - Community Impact

Cleveland Clinic; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Cleveland Clinic Health System’s Martin North Hospital in Stuart is seeking a Community Impact Program Manager III to lead and coordinate outreach initiatives across Martin and St. Lucie counties, partnering with Marketing Events and Sponsorships and the Community Health team.

You will manage program design, budgeting, vendor coordination, volunteer organization, reporting in CBISA, and build long-term community partnerships while mentoring colleagues and supporting budget processes; travel

Qualifications

• Bachelor’s Degree in Business Administration, Healthcare Administration or related field and five years of related experience
• OR Master’s Degree and four years of experience
• Knowledge of statistical and financial analysis, primary research and business plan development
• Strong presentation, communication and training skills
• Demonstrated team, leadership, organizational and problem-solving abilities

Responsibilities

• Manage the implementation and maintenance of designated programs.
• Lead and execute community outreach initiatives and activations from start to finish.
• Plan, budgeting, vendor coordination, volunteer organization, contracting, invoicing and data collection.
• Serve as liaison to nonprofit organizations and outside communities; build long-term goals and budgets.
• Ensure reporting in CBISA and maintain systems/procedures using Smartsheet, Teams, Excel and PowerPoint.
• Coach and mentor other positions, assist with budget processes and apply CHNA knowledge.

Skills

Communication skills

Leadership

Project management

Budgeting / Financial analysis

Presentation skills

Training skills

Team collaboration

Education

Bachelor's in Business Administration / Healthcare Administration

Master's degree

Tools

Smartsheet

Microsoft Teams

Excel

PowerPoint

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Program Manager III - Community Impact

Location

Stuart

Facility

Martin Health North

Department

Job Code

000336

Shift

Day/Evening/Night/Weekend

Schedule

8:30am-5:00pm

Job Summary

Job Details

Join Cleveland Clinic’s Martin North Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This downtown Stuart hospital provides top-quality patient care to the communities in and around Martin County on the beautiful Indian River. The caregivers at Martin North Hospital have made it not only an excellent medical facility, but also a home away from home.

As a Community Impact Program Manager, you will manage the implementation and maintenance of designated programs while supporting both the Marketing Events and Sponsorships team and the Community Health team. In this role, you will lead and execute community outreach initiatives and activations from beginning to end, including event planning, budgeting, vendor coordination, volunteer organization, contracting, invoicing, and data collection. You will serve as a liaison to nonprofit organizations and outside communities, build long-term goals for community projects, develop program and project budgets, and ensure community outreach efforts are accurately and timely reported in CBISA. You will also plan, develop, and maintain systems and procedures while managing administrative activities using Smartsheet, Microsoft Teams, Excel, and PowerPoint.

As a collaborative member of the team, you will serve as a coach and mentor to other positions within the department, assist with the budgetary process, and apply knowledge of Community Health Needs Assessments to inform community engagement efforts. This role offers growth-oriented projects, mentorship, leadership exposure, and opportunities for continued career development across administrative and project/program management.

A caregiver in this role works days, evenings, nights, and weekends from 8:30 a.m. – 5:00 p.m., with the possibility of working outside traditional hours.

This position requires travel within Martin and St. Lucie County, with assignments at Martin North, Martin South, FHC, and Tradition locations.

A caregiver who excels in this role will:

• Plan, develop and maintain systems and procedures.
• Manage, develop, implement, and maintain operational systems and activities.
• Act as a liaison with all levels of the organization and outside community.
• Manage multiple priorities and projects with competing deadlines.
• Serve as a coach and mentor for other positions in the department.
• Review and monitor adherence to Human Resources policies and corporate compliance procedures.
• Assist with the budgetary process.
• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s Degree in Business Administration, Healthcare Administration or related field and five years of related experience
• OR Master’s Degree and four years of experience
• Knowledge of statistical and financial analysis, primary research and business plan development
• Strong presentation, communication and training skills
• Demonstrated team, leadership, organizational and problem-solving abilities

Preferred qualifications for the ideal future caregiver include:

• Master’s degree
• Health care settings
• Prior events, corporate or social event planning background
• Event budgeting, budgeting or forecasting experience
• Project management, community development or government relations experience

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.