Program Manager II - NBS

Nelnet, Inc.; Lincoln (NE); Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

medical

dental

vision

HSA

FSA

generous earned time off

401K/student loan repayment

life insurance & AD&D insurance

employee assistance program

employee stock purchase program

tuition reimbursement

performance-based incentive pay

short- and long-term disability

robust wellness program

Job summary

Nelnet Business Services (NBS), a division of Nelnet, Inc., seeks a Program Manager II to independently manage a portfolio of multi-department projects and programs. You will collaborate with internal and external partners to clarify requirements, track progress, and resolve issues to deliver successful outcomes.

The role requires a Bachelor’s degree and 3+ years of PM experience, with PMP certification preferred.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of project management experience.
• PMP certification is preferred.
• Experience with Project Management software.

Responsibilities

• Develops and manages the plan surrounding project/program engagements.
• Sets goals and strategies for projects/programs.
• Documents communications, risks, and issues thoroughly.
• Measures project/program performance for improvement.
• Provides status reporting and tailors it to audiences.
• Applies best practices and standards throughout execution.
• Assists in developing workflow, processes, and procedures.
• Mentors new team members.

Skills

Leadership

Communication

Consensus building

Self-motivated

Decisive under ambiguity

Collaboration

Adaptability

Deliver value

Education

Bachelor's degree or equivalent experience

Tools

Project management software

Job description

Company Overview

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

Role Overview

The Program Manager II is responsible for independently managing a portfolio of projects that are typically multi-departmental in nature and may be strategic in scope, including programs. This position consults with internal and external partners to clarify and define project requirements. The Program Manager focuses on tracking progress while navigating ambiguity in addition to managing information flow, conflicts, and problems to deliver successful project/program outcomes.

Job Responsibilities

1. Develops and manages the plan surrounding project/program engagements. Managing may include but is not limited to interdependencies, dependencies, communications, scope, changes, risks, and issues.
2. Sets realistic and practical goals for projects/programs while developing appropriate strategies for achieving those goals.
3. Documents communications, risks, and issues thoroughly and professionally.
4. Measures project/program performance to identify areas for improvement.
5. Provides project/program status reporting to applicable audiences and tailors reporting to fit the audience.
6. Utilizes best practices, techniques, and standards throughout project/program execution.
7. Assists in developing workflow, processes, and procedures for the department.
8. Is a resource for and mentor to those new to the project management team.

Education

1. Bachelor’s degree or equivalent experience.

Experience

1. 3+ years of project management experience.
2. Proven record of success in previous projects.
3. Experience with Project Management software.
4. PMP certification is preferred.

Competencies – Skills/Knowledge/Abilities

1. Excellent leadership skills.
2. Strong communication (written, verbal and presentation) and interpersonal skills.
3. Consensus building skills.
4. Self-motivated.
5. Decisive with the ability to handle ambiguity, change and competing demands.
6. Demonstrated respect, collaboration, and pride in ownership.
7. Ability to adapt to change.
8. Focus on delivering value.

Salary and Working Conditions

Pay Range for this role is - $100,000 - $125,000 depending on experience.

This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates Living within 30 miles our Lincon Nebraska office location to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence three days per week.

Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.

Benefits

• medical
• dental
• vision
• HSA
• FSA
• generous earned time off
• 401K/student loan repayment
• life insurance & AD&D insurance
• employee assistance program
• employee stock purchase program
• tuition reimbursement
• performance-based incentive pay
• short- and long-term disability
• robust wellness program

Equal Opportunity Employer

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed.

As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment.

Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law.

We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Accommodations for Disabilities

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or [e-mail].

Drug Free Workplace

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring. You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.