Program Manager I - Graduate Medical Education (GME)

Cleveland Clinic; Cleveland (OH); Hybrid; USD 52,000 - 80,000; Full time

Job summary

Cleveland Clinic’s Main Campus is seeking a GME Program Manager to oversee operational processes, trainee onboarding, compliance, and documentation for Graduate Medical Education. You will coordinate with internal departments and external organizations and help develop systems that support professional growth.

A 90-day on-site period (3 days/week) precedes a hybrid schedule with 1 on-site day and 4 remote days per week.

Qualifications

• Bachelor's or higher in business/healthcare administration with PM/data/systems training experience.

Responsibilities

• Oversee Limited Clinical Practitioner (LCP) and moonlighting requests.
• Coordinate trainee onboarding and compliance activities.
• Maintain trainee records and credentialing forms for various boards and PSLF processes.
• Develop and maintain operational systems to support Graduate Medical Education.
• Collaborate with OPSA, Legal and other stakeholders on complex requests.
• Monitor adherence to HR policies and corporate compliance procedures.
• Coordinate GME Bridge Appointments for trainee transitions.
• Assist with appointment verification, training records, and MedHub document templates.

Skills

Project management

Data analysis

Systems training

Business analysis

Microsoft Office

MedHub

Education

Bachelor's in Business/Healthcare Admin

High School Diploma/GED + 6 years experience

Associate’s Degree + 4 years experience

Master’s Degree + 1 year experience

Tools

Microsoft Office Suite

Job description

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a GME Program Manager, you will oversee operational processes, including Limited Clinical Practitioner and moonlighting requests, trainee record retention, and GME Bridge Appointments. In this role, you will coordinate trainee onboarding and compliance activities, maintain documentation, collaborate with internal departments and external organizations, and ensure adherence to organizational policies and procedures. You will also help develop and maintain operational systems that support Graduate Medical Education and contribute to the future of healthcare through hands‑on experience and professional growth opportunities.

A caregiver in this position works days from 8:00 a.m. – 4:30 p.m. (flexible start/end times)

During the 90-day new-hire period, caregivers will work on-site 3 days per week.

After the 90-day period, this is a hybrid role with 1 day per week on-site at Main Campus and 4 days remote.

A caregiver who excels in this role will:

• Develop, implement, manage, and maintain operational systems and activities.
• Serve as a liaison with all levels of the organization and the outside community.
• Manage multiple priorities and projects with competing deadlines.
• Allocate time effectively to meet completion requirements.
• Serve as a coach and mentor to other positions within the department.
• Review and monitor adherence to Human Resources policies and corporate compliance procedures.
• Oversee Limited Clinical Practitioner (LCP) and moonlighting requests.
• Track board approvals and provide licensures and DEA updates to the GME onboarding team
• Coordinate with OPSA and Legal on complex requests.
• Assist with trainee record retention by managing verification requests for current and former Main Campus trainees, reviewing training records, completing required forms for credentialing organizations, medical boards, Public Service Loan Forgiveness (PSLF), and loan deferments, and saving final documents in MedHub. Maintain MedHub templates for standard trainee correspondence, including appointment and salary letters.
• Oversee the GME Bridge Appointments process for eligible trainees transitioning between GME training appointments or from GME training to an approved Professional Staff appointment.
• Coordinate with training programs, departments, OPSA, and other stakeholders to complete appointments and help maintain employment status and healthcare benefits during transition periods.
• Assist with general trainee onboarding, compliance responsibilities, and related activities throughout the academic year.
• Perform other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree in Business Administration, Healthcare Administration or a related field and two years of experience in project management, data analysis and systems training
• OR High School Diploma/GED and six years of experience
• OR Associate’s Degree and four years of experience
• OR Master’s Degree and one year of experience
• Knowledge of statistical and financial analysis, primary research and business plan development

Preferred qualifications for the ideal future caregiver include:

• Experience in a healthcare setting
• Basic Technology skills (Microsoft Suite – Outlook, Word, Teams)
• Experience working within Graduate Medical Education (GME)
• Experience coordinating student or trainee onboarding
• Experience using MedHub

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• Ability to travel throughout the hospital system

Pay Range

Minimum Annual Salary: $52,270.00

Maximum Annual Salary: $79,727.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).