Program Manager I, Durango Veteran Services

Volunteers of America Colorado

Durango (CO)

On-site

USD 58,000 - 66,000

Full time

7 hours ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Vacation Time

Paid Holidays

Wellness Day

Health, Dental, Vision insurance

Tuition Assistance

Pension Plan

403b Retirement Plan

Life Insurance/Accident Insurance

Employee Assistance/Work-Life Balance

LifeLock with Norton

Public Service Loan Forgiveness

Job summary

Volunteers of America Colorado is seeking a Program Manager I to supervise staff, manage program budgets, and coordinate with community partners to meet funder requirements and program objectives. Directly oversees client service teams and develops policies to support staff wellbeing and client outcomes.

You will ensure compliance with regulations, monitor progress toward goals, and collaborate with statewide staff to maintain high-quality services across a single grant or contract.

Qualifications

Bachelor’s degree in public administration, business administration, human services, or related field.
At least 1 year of direct supervisory or management experience.
Experience with program compliance, grants, contracts, and finances.
Colorado driver’s license and auto insurance; vehicle for work travel.
Ability to complete agency credentialing within 12 weeks.

Responsibilities

Oversees the assigned grant agreement by ensuring compliance with grant commitment and expectations of program funders and VOA, including the provision of supportive services.
Trains, supervises and evaluates staff members. Ensures compliance with the requirements of their respective job descriptions and accordance with established best practice standards.
Composes and manages annual program budgets representative of grant agreements with program funders; monitors expenses and revises budgets as needed.
Conducts and facilitates regular internal reviews of all components, including monitoring for compliance to program requirements and best practice through client file reviews and client and community feedback.
Is proactive in remaining apprised of evolving program regulations, standards, and best practice, and effectively integrates these practices into program operations.
Collaborates with administrative services staff to ensure that appropriate financial, personnel, and operational standards are adhered to as indicated by grant agreements with program funders.
Aggregates and reviews program data to determine the effectiveness of services and progress in meeting service goals as indicated by program funders.
Utilizes program data to develop strategic action plans for outreach and service delivery.
Ensures program staff provide accurate and timely documentation, adhere to confidentiality, recordkeeping, reporting, and data entry and collection standards.
Coordinates activities among community and maintains excellent working relationship with community stakeholders.
Assists in preparation of regular grant applications, updated, or requests for information.
Collaborates with statewide field office staff to facilitate the continuity of high-quality services.
Performs all other duties as assigned.

Skills

Financial management

Operational management

Grants/contracts management

Personnel management

Verbal and written communication

Team leadership

Diversity sensitivity

Education

Bachelor’s degree in public administration, business administration, human services, or related field

Master’s degree in public administration, business administration, human services, or related field

Job description

WHAT MAKES VOA SPECIAL?

Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship‑building, and volunteers to lift‑up and support Colorado’s most vulnerable citizens.

Description

WHAT MAKES VOA SPECIAL?
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship‑building, and volunteers to lift‑up and support Colorado’s most vulnerable citizens.

JOB SUMMARY:

Program Manager I, is charged with supervising staff, managing programmatic budgets, coordinating activities among community partners, collaborating with key stakeholders, ensuring compliance with all applicable rules, regulations, laws, and funder requirements, and achieving program objectives. Directly oversees client service teams and is responsible for developing and implementing program‑specific policies and practices that support staff and client wellbeing, the professional development of staff members, and promote positive outcomes for clients. Typically, responsible for a single grant or contract.

JOB DUTIES AND RESPONSIBILITIES:

Oversees the assigned grant agreement by ensuring compliance with grant commitment and expectations of program funders and VOA, including the provision of supportive services.
Trains, supervises and evaluates staff members. Ensures compliance with the requirements of their respective job descriptions and accordance with established best practice standards.
Composes and manages annual program budgets representative of grant agreements with program funders; monitors expenses and revises budgets as needed.
Conducts and facilitates regular internal reviews of all components, including monitoring for compliance to program requirements and best practice through client file reviews and client and community feedback. Provides follow up and/or corrective action as necessary.
Is proactive in remaining apprised of evolving program regulations, standards, and best practice, and effectively integrates these practices into program operations.
Collaborates with administrative services staff to ensure that appropriate financial, personnel, and operational standards are adhered to as indicated by grant agreements with program funders.
Aggregates and reviews program data to determine the effectiveness of services and progress in meeting service goals as indicated by program funders.
Utilizes program data to develop strategic action plans for outreach and service delivery.
Ensures program staff provide accurate and timely documentation, adhere to confidentiality, recordkeeping, reporting, and data entry and collection standards.
Coordinates activities among community and maintains excellent working relationship with community stakeholders.
Assists in preparation of regular grant applications, updated, or requests for information.
Collaborates with statewide field office staff to facilitate the continuity of high-quality services.
Performs all other duties as assigned.

BENEFITS

Vacation Time/Separate Sick Time
Paid Holidays/Floating Holidays/Personal Days
Volunteer/Wellness Day
Health, Dental, Vision, and Pet Insurance
Tuition Assistance
Pension Plan
403b Retirement Plan with Agency Match
Life Insurance/Accident Insurance
Employee Assistance/Work-Life Balance Program/Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

POSITION WILL REMAIN OPEN UNTIL FILLED

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

VETERANS ARE STRONGLY ENCOURAGED TO APPLY

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.

Requirements

MINIMUM QUALIFICATIONS:

Bachelor’s degree in public administration, business administration, human services, or a closely related field.
1 year of direct supervisory or management experience.
Demonstrated ability to fulfill relevant program compliance and administrative requirements.
Demonstrated ability to lead teams of human service professionals.
Demonstrated abilities in effectively managing program grant agreements, contracts, and finances.
Must possess a Colorado driver’s license and state‑mandated automobile insurance.
Must possess a personal vehicle that may be used for work‑related travel (reimbursement for mileage is available).
Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.

PREFERRED QUALIFCATIONS:

Master’s degree in in public administration, business administration, human services, or a closely related field.
2 years of management experience.

SUPERVISORY RESPONSIBILITIES:

Supervises client service teams.

KNOWLEDGE AND SKILLS:

Demonstrated skillsets in financial management, operational management, grants/contacts managements, and personnel management.
Ability to inspire, train, mentor, and lead teams.
Ability to respectfully and professionally serve individuals hailing from diverse backgrounds, cultures, ideologies, and religions.
Ability to work and thrive within a diverse, multicultural team environment.
Ability to take initiative and work independently.
Ability to communicate effectively verbally and in writing.
Ability to apply appropriate self‑care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.

POSITION TYPE:

Full‑Time
Work hours may vary but are typically scheduled around a 40‑hour workweek designed to fulfill program objectives with occasional overtime requirements.

PAY RANGE:

$57,784.00-$66,000.00

Exempt/Salary

Working Conditions & Physical Requirements

Travel throughout the program’s service area is required on a regular basis.
Must be able to work in diverse and, at times, uncomfortable environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives.
Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50 pounds) Balancing, Standing, Sitting, Hand/foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing/listening, Speaking/Shouting (Communicate, Discern, Convey, Express, Exchange), Use of Hands/Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments

POSITION TYPE AND EXPECTED HOURS OF WORK

Full‑Time
Work hours may vary but are typically scheduled around a 40‑hour workweek designed to fulfill program objectives with occasional overtime requirements.

LOCATION