Program Manager I

Baylor Scott & White Health; Jackson (MS); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Immediate health benefits eligibility

401(k) with match up to 5%

Tuition Reimbursement

PTO accrual Day 1

Job summary

Baylor Scott & White Health in Jackson, MS seeks a Program Manager 1 to lead the design, planning and implementation of multiple programs, including a multi-center grant. You will collaborate with Dementia Care Navigators, ensure fidelity and compliance, and support caregivers of people living with dementia.

You will work with investigators to ensure person-centered support, monitor program outcomes, and drive continuous improvement in a fast-paced environment.

Qualifications

• Bachelor's degree required.
• 2 years of experience in program management in health care or related field.

Responsibilities

• Coordinate, manage and facilitate design, planning and implementation of multiple programs and processes.
• Collect and test data to identify opportunities for improvement; identify findings and recommendations.
• Facilitate program support by gathering input, maintaining records, and resolving issues; monitor effectiveness and implement changes.
• Act as point of contact to vendor partners to meet program needs.
• Develop and maintain program documentation such as training materials, calendars and correspondence.
• Ensure compliance with applicable policies and regulatory requirements.

Skills

Project/Program management

Quality improvement

Verbal communication

Written communication

Critical thinking

Education

Bachelor's degree

Master's degree preferred

Tools

Computers & software

Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Program Manager 1 manages many low to medium complexity programs. They ensure short and long-range strategic goals are met and aligned regionally or system-wide. This position supports a multi-center grant by leading implementation of the Reach for Care program, working alongside Dementia Care Navigators, monitoring program fidelity and compliance, and collaborating with investigators to ensure effective, person-centered support for caregivers of persons living with dementia.

Essential Functions of the Role

• Coordinates, manages and facilitates the design, planning and implementation of many programs and processes and/or quality improvement initiatives.
• Performs or helps collection and testing of data to identify opportunities for improvement. Identifies findings, outcomes and recommendations.
• Facilitates program help by soliciting input, maintaining records, and resolving issues. Monitors effectiveness and implements changes as necessary.
• Acts as point of contact to vendor partners to meet the needs of the program.
• Develops, maintains and seeks approval for program documentation such as training/educational materials, presentations, calendars, correspondence, etc.
• Ensures compliance with applicable policies, laws and regulatory agencies.

Key Success Factors

• Project/Program Management and/or quality improvement experience preferred
• Able to work in a fast paced, deadline motivated environment while stabilizing many demands
• Able to establish professional and cooperative relationships with multidisciplinary team members
• Exceptional verbal and written communication skills
• Good critical thinking skills with ability to solve problems and exercise sound judgement
• Good knowledge of applicable federal, state and regulatory requirements
• Able to successfully manage programs that meet strategic targets and/or contractual obligations
• Skill in the use of computers and related software
• Master's degree preferred
• PMP certification preferred

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Bachelor's
• EXPERIENCE - 2 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.