Program Manager I

Baylor Scott & White Health; City of Albany (NY); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health benefits

401(k) savings plan

Tuition reimbursement

PTO accrual Day 1

Job summary

Baylor Scott & White Health is seeking a Program Manager 1 to oversee multiple programs and lead implementation of regional initiatives, including the Reach for Care program, working with Dementia Care Navigators and investigators to support caregivers of people living with dementia.

The role focuses on coordinating, monitoring fidelity and ensuring compliance across centers, with emphasis on data-driven improvements and professional collaboration within a multidisciplinary team.

Qualifications

• Bachelor's degree required.
• 2 years of experience in program management or quality improvement.
• Master's degree preferred and PMP certification preferred.

Responsibilities

• Coordinates, manages and facilitates design, planning and implementation of programs and processes.
• Collects and tests data to identify opportunities for improvement and makes recommendations.
• Facilitates program support by soliciting input, maintaining records and resolving issues; monitors effectiveness and implements changes.
• Acts as point of contact to vendor partners to meet program needs.
• Develops, maintains and seeks approval for program documentation (training materials, calendars, etc.).
• Ensures compliance with applicable policies, laws and regulatory agencies.

Skills

Project management

Quality improvement

Communication

Critical thinking

Regulatory knowledge

Team collaboration

Documentation

Education

Bachelor's degree

Master's degree preferred

PMP certification preferred

Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Program Manager 1 manages many low to medium complexity programs. They ensure short and long-range strategic goals are met and aligned regionally or system-wide. This position supports a multi-center grant by leading implementation of the Reach for Care program, working alongside Dementia Care Navigators, monitoring program fidelity and compliance, and collaborating with investigators to ensure effective, person-centered support for caregivers of persons living with dementia.

Essential Functions of the Role

• Coordinates, manages and facilitates the design, planning and implementation of many programs and processes and/or quality improvement initiatives.
• Performs or helps collection and testing of data to identify opportunities for improvement. Identifies findings, outcomes and recommendations.
• Facilitates program help by soliciting input, maintaining records, and resolving issues. Monitors effectiveness and implements changes as necessary.
• Acts as point of contact to vendor partners to meet the needs of the program.
• Develops, maintains and seeks approval for program documentation such as training/educational materials, presentations, calendars, correspondence, etc.
• Ensures compliance with applicable policies, laws and regulatory agencies.

Key Success Factors

• Project/Program Management and/or quality improvement experience preferred
• Able to work in a fast paced, deadline motivated environment while stabilizing many demands
• Able to establish professional and cooperative relationships with multidisciplinary team members
• Exceptional verbal and written communication skills
• Good critical thinking skills with ability to solve problems and exercise sound judgement
• Good knowledge of applicable federal, state and regulatory requirements
• Able to successfully manage programs that meet strategic targets and/or contractual obligations
• Skill in the use of computers and related software
• Master's degree preferred
• PMP certification preferred

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Bachelor's
• EXPERIENCE - 2 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.