Program Manager - Housing

Bert Nash Community Mental Health Center; Kansas; On-site; USD 70,000 - 86,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement benefits (KPERS)

Life insurance

Employee Assistance Program (EAP)

Generous PTO

Job summary

Bert Nash Center is seeking a Program Manager to lead and coordinate behavioral health service programs in Douglas County. You will provide strategic planning, supervise teams, and ensure service quality and regulatory compliance.

The role requires a Master's degree (preferred) in relevant fields or substantial experience, and involves managing budgets, collaborating with multiple divisions, and advancing housing-related services for clients with complex needs.

Qualifications

• Master’s degree preferred in clinical/counseling psychology, clinical social work, or psychiatric nursing, or 5+ years in social services/program management.
• Licensed or licensable as QMHP by Kansas Behavioral Sciences Board with reimbursable specialty.
• Knowledge of community service programs and local resources.
• Commitment to inclusion, diversity, equity and belonging in the workplace.
• Reliable transportation, valid license, and willingness to work irregular hours.

Responsibilities

• Provide strategic planning and program management aligned with the agency's goals and standards.
• Provide individual and group supervision to ensure coordinated care and staff development.
• Coordinate training to enhance staff skills and program performance.
• Manage department budget and oversee fiscal responsibilities.
• Work irregular hours, including evenings and weekends as needed.
• Engage with service director to ensure programs meet regulatory and outcome requirements.
• Lead expertise in management of housing services for people with histories of homelessness and related programs.

Skills

Program leadership

Program management

Staff supervision

Budget management

Team coordination

Education

Master’s degree (preferred) in clinical/counseling psychology or social work

Job description

Pay is commensurate with experience beginning at $78,000 per year. Full time, exempt, benefits eligible. Bert Nash offers excellent benefits which include medical, dental, vision, KPERS retirement, life insurance, an Employee Assistance Program (EAP) providing free counseling and resources, and generous PTO.

Caring. Hope. Giving back. Our mission at the Bert Nash Center as the Community Mental Health Center (CMHC) of Douglas County is to advance the health of the community through comprehensive behavioral health services responsive to evolving needs and changing environments. We accomplish this by believing in our team. Each person that works for the Bert Nash Center contributes directly to the success of our clients, organization, and community. Our values of compassion, integrity, equity and hope reflect in everything we do.

Responsibilities: Program Managers are responsible for working in partnership with the other divisions and agency managers to provide strategic planning and implementation, and management of service programs and team members.Program Managers report to the Director of their respective division.

• Providing effective leadership/program management that aligns with the agency strategic plan (including CARF and CCBHC standards) and established performance standards, including directing, training, supervision, and service coordination, to sustain the highest achievable quality of service/client care.
• Provide individual/group supervision for team members to ensure coordination of care, quality of care/services, continued performance development, and address needed areas of program improvement.
• Works with team members to provide focused training and supervision that enhances skills and development germane to the staff role.
• Management of department budget and oversite of fiscal responsibilities of the department/program.
• Willingness to work irregular/extra hours, evenings and weekends.
• Achievement of team and department performance standards, outcomes, objectives, and continuous improvement of performance.
• Meeting/engaging with the service director during team meetings and individual supervision to ensure programs meet state and local regulatory and outcomes requirements, address program operations, and engage in strategic planning, program development, and maintain and optimize quality of services.
• Expertise in managing supportive housing services for people with histories of chronic homelessness, substance use disorder, chronic illness, and severe mental illness, and knowledge of local, state, and federal programs and policies applicable to the population and service.

Qualifications: CMHC Program Management position qualifications include but not limited to:

• Master’s degree, preferred in clinical or counseling psychology, clinical social work or psychiatric nursing, or sufficient experience (5+ years) in the field of social work/social services/clinical services and program management/supervision.
• For roles requiring QMHP qualification: Licensed or licensable by the Behavioral Sciences Board in Kansas with a reimbursable specialty.
• Knowledge of community service programs and resources designed to assist targeted populations of the county.
• A commitment to working with clients and outside agency community members as partners.
• A commitment to developing inclusion, diversity, equity and belonging practices in the workplace and in-service delivery.
• Knowledge of or experience in community mental health.
• Driving for BNC is required must have reliable transportation, valid insurance, and current drivers license.
• An energetic and positive approach to the rapidly evolving changes and challenges of a complex workplace.
• Regular and predictable attendance is an essential function of the job.