Program Manager, Global Business Operations

Relativity; Portland (ME); Hybrid; USD 115,000 - 173,000; Full time

Benefits offered by this job

Competitive base salary

Annual performance bonus

Long-term incentives

Job summary

Relativity, based in Portland, ME, seeks an experienced Program Manager to lead enterprise-wide initiatives within Global Business Operations. You will translate strategy into clear plans, drive execution, and align multiple teams with executive sponsors, IT, Finance, Legal and other stakeholders.

You will build integrated roadmaps, surface dependencies, and deliver concise updates to senior leaders while guiding programs through ambiguity with structured governance.

Qualifications

• 7+ years of experience leading complex cross-functional programs or strategic initiatives.
• Ability to lead without direct authority and influence senior stakeholders.
• Strong executive presence with excellent written and verbal communication.
• Proven success owning enterprise-level programs from strategy through execution.
• Experience with IT, enterprise systems, or financial systems.
• Autonomous decision-making and structured approach to ambiguity.
• Strong governance, risk management, and stakeholder alignment.
• Experience with Agile, Waterfall, or hybrid methodologies.
• Ability to navigate ambiguity, drive clarity, and deliver outcomes.

Responsibilities

• Lead strategic programs from shaping and scoping through execution and measurable outcomes.
• Define program strategy, success measures, and priorities with executive sponsors.
• Surface dependencies, resolve conflicts, and keep teams aligned toward shared goals.
• Lead cross-functional teams without direct authority and hold peers accountable.
• Partner with GBO teammates and other business units as a trusted partner.
• Build integrated roadmaps aligning scope, timelines, budgets, and resources.
• Identify risks early, recommend tradeoffs, and drive decisions to resolution.
• Run governance with steering committees, decision logs, and escalation paths.
• Communicate updates to senior and executive leadership with clarity.
• Bring structure to ambiguity and improve program delivery across GBO.

Skills

Budget Management

Mentorship

Negotiation

Program Management

Project Management

Risk Management

Stakeholder Management

Strategic Planning

Team Leadership

Vendor Management

Education

PMP or equivalent certification

Tools

Jira

Asana

Salesforce

Excel

Job description

Posting Type

Hybrid/Remote

Job Overview

We're looking for an experienced Program Manager to join our Global Business Operations team. This person will be responsible for leading high-impact, enterprise-wide initiatives. This role is ideal for someone who thrives in complexity, can bring structure to ambiguity, and is energized by driving programs that directly influence company-wide outcomes in a fast-paced environment.

You will be the connective tissue between executive sponsors, GBO teammates, and partners across IT, Finance, Legal and the broader business. You will shape program strategy, translate it into clear plans and decisions, and keep many moving parts aligned toward a shared outcome. You will lead through influence, credibility, and clarity rather than formal authority. You will work directly with senior and executive leaders and are trusted to operate with minimal oversight.

Job Description and Requirements

Key Responsibilities:

• Lead strategic programs from shaping and scoping through execution and measurable outcomes, accountable for results
• Help define program strategy, success measures, and priorities alongside executive sponsors and senior leaders
• Act as the connective tissue across teams, workstreams, and systems, surfacing dependencies, resolving conflicts, and keeping everyone working toward the same goal
• Lead and influence cross-functional teams without direct authority, building trust and holding peers and partners accountable
• Partner closely with GBO teammates, and serve as a trusted partner to other business units and their stakeholders
• Build integrated roadmaps and plans that align scope, timelines, dependencies, budgets, and resources
• Identify risks early, recommend tradeoffs, and drive decisions to resolution across competing priorities
• Run effective governance, including steering committees, decision logs, and escalation paths, scaled to the needs of each program
• Communicate with executive presence, delivering concise, decision-oriented updates to senior and executive leadership
• Bring structure to ambiguity, and continuously improve how programs are delivered across GBO
• Ad hoc responsibilities, as needed

Qualifications:

• 7+ years of experience leading complex, cross-functional programs or strategic initiatives with multiple concurrent workstreams
• Demonstrated ability to lead without authority and influence senior stakeholders
• Strong executive presence, with exceptional written and verbal communication and demonstrated credibility at the senior and executive level
• Proven success owning enterprise-level programs from strategy through execution
• Experience with programs involving IT, enterprise systems, or financial systems
• Ability to operate autonomously, make sound decisions with minimal guidance, and bring structure to ambiguity
• Strong command of program governance, risk management, and stakeholder alignment
• Experience with Agile, Waterfall, or hybrid methodologies, and the judgment to choose the right approach for the work
• Proven ability to navigate ambiguity, drive clarity, and deliver outcomes

Preferred Qualifications

• PMP or equivalent certification
• Experience in change management and organizational transformation is strongly preferred.
• Proficiency with Jira, Asana, Salesforce, and Excel, plus strong executive-level reporting skills
• Background in high-growth, scaling, fast paced organizations

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between $115,000 and $173,000.

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills: Budget Management, Mentorship, Negotiation, Program Management, Project Management, Risk Management, Stakeholder Management, Strategic Planning, Team Leadership, Vendor Management