Program Manager (Full-Time)

Family Services; Green Bay (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings

Professional development

Job summary

Family Services in Green Bay, Wisconsin seeks a Program Manager for the Children’s Services Division to lead development, implementation, and oversight of programming. You will supervise staff, plan programs, assure quality, and coordinate with partners to deliver services aligned with accreditation standards and funding requirements.

The role emphasizes collaboration with diverse families, strong organizational and communication skills, and the ability to work a flexible schedule while

Qualifications

• Bachelor's degree in human services or related field required; Master’s preferred.

Responsibilities

• Lead the development, implementation, and oversight of Children’s Services programming.
• Provide leadership for service delivery, staff supervision, and program planning.
• Ensure compliance with accreditation standards, grant requirements, and agency policies.
• Coordinate with community partners and managed care providers to improve outcomes.
• Develop and monitor program budgets and prepare reporting for funders.
• Foster a collaborative, culturally competent environment with families and staff.

Skills

Leadership

Staff supervision

Grant writing

Funding management

Cultural competence

Client services

Knowledge of child development

Organizational skills

Communication skills

Home visiting experience (0-5)

Office software

Education

Bachelor's degree in human services or related field

Master's degree in human services or related field

Tools

Microsoft Office

Job description

Program Manager – Children’s Services Division

Family Services is seeking a Program Manager located in Green Bay, Wisconsin who will lead the development, implementation, and oversight of programming within the Children’s Services Division. This role provides leadership for service delivery, staff supervision, program planning, quality assurance, community collaboration, and reporting. The Program Manager helps ensure services are delivered in alignment with agency policies, procedures, accreditation standards, grant requirements, and Family Services core values.

Qualifications and Requirements

• Minimum Education: Bachelor's degree in human services or related field or equivalent experience.
• Preferred Education: Master's degree in human services or related field.
• Minimum Experience: 5+ years working in a child abuse or neglect prevention home visiting program; 3+ years supervising child abuse or neglect prevention home visiting program.
• Preferred Experience: 3–5+ years working in or with child abuse or neglect home visiting/prevention programming; 3–5+ years supervising the same.
• 1–3 years experience managing multiple funding streams, program development, and writing skills for reports and funding proposals.
• Supervisory and counseling/coaching skills.
• Valid Wisconsin Driver’s License, reliable personal vehicle for transporting persons served, required insurance, and acceptable driving record.
• Experience with client services embracing family support concepts and demonstrating an accepting, non‑judgmental, and culturally competent attitude.
• Successful experience working with people of all ages, including infants, young children, and their parents.
• Ability to work with a diverse population in culturally competent, non‑judgmental, supportive, and empowering ways.
• Respect for families of diverse socio‑economic status, race, ethnicity, and ability to engage them in dialogue regarding personal issues.
• Ability to work and manage a flexible schedule.
• Knowledge of community resources and capacity to maintain strong working relationships with collaborating agencies.
• Knowledge of child abuse and neglect prevention, maternal‑child health, and child development.
• Strong organizational, communication, and computer skills.
• Home visiting experience and strong background with 0‑5 population.
• Ability to assume authority constructively and positively in a team‑management context.
• Demonstrated ability to clearly express ideas and material in both written and verbal forms.

Benefits

Family Services offers a comprehensive benefits package designed to support employees’ well‑being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development.