Program Manager, Foundation AI

WHOOP; Boston (MA); On-site; USD 125,000 - 175,000; Full time

Benefits offered by this job

Equity package

Benefits package

Job summary

WHOOP, based in Boston, MA, is seeking a Program Manager for Foundation AI to drive end-to-end AI/ML projects across multiple teams. You will translate strategy into executable roadmaps, manage dependencies, and ensure projects deliver on time and scale.

The role requires strong communication, stakeholder alignment, and the ability to manage risk while working with product, data science, and infrastructure teams.

Qualifications

• 2+ years of industry experience in program or project management, preferably involving AI/ML, data platforms or large-scale systems.
• Experience working with AI or applied ML teams.
• Familiarity with agile methodologies, sprint planning, backlog grooming processes
• Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success
• Familiarity with AI/ML concepts (model training, inference, data pipelines, evaluation, experimentation); hands-on coding isn’t required
• Clear, confident communicator who can bridge deeply technical teams and business stakeholders
• Proven ability to influence without authority and drive alignment across diverse teams
• Nice to Have: experience with research teams; background in consumer technology/platforms/data-driven products; Jira experience

Responsibilities

• Drive Foundation AI projects from kickoff through development to deployment and stabilization
• Translate strategy into executable roadmaps with milestones, risks, dependencies, and success metrics
• Develop project plans aligned with business goals and requirements for algorithm performance
• Establish and maintain program governance, including cadences, status reporting, decision forums, and executive communication
• Coordinate across FAI, Data Science, Sensor Intelligence, WHOOP Labs, Data Engineering, Software, Firmware to align priorities
• Facilitate timely and lasting decision-making among stakeholders
• Plan compute infrastructure with availability, capacity, vendor quotes/lead times, and tradeoffs
• Improve development process to enable organized, methodical project execution
• Identify and manage risks and issues with mitigations
• Facilitate cross-functional communication across WHOOP
• Understand technical issues to resolve blockers (a plus)
• Nice to Have: experience working with research teams

Skills

Program management

AI/ML familiarity

Agile methodologies

Data-driven planning

Clear communicator

Influence without authority

Tools

Jira

Job description

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to perform at a high level by providing a deep understanding of the interactions between their unique physiology and chosen behaviors.

As a Program Manager at WHOOP, you will be a critical member of the team that develops the next generation of models that will power the features we can provide to members. This role sits at the intersection of machine learning, data science, sensor intelligence, platform engineering, and product, and is responsible for translating complex technical work into clear plans, dependencies, and outcomes to ensure projects are delivered on time, aligned to strategy, and built for scale.

Success in this role will require a high degree of adaptability and a solutions mindset, ability to simplify complexity, while continuously managing shifting priorities.

Foundation AI capabilities are critical to our ability to innovate quickly and responsibly. This role ensures that the underlying systems powering our features are delivered thoughtfully, reliably, and in a way that unlocks impact across the entire organization.

RESPONSIBILITIES:

• Drive Foundation AI projects from kickoff through development to deployment and stabilization

• Support the VP of Foundation AI to translate strategy into executable roadmaps with clear milestones, risks, dependencies, and success metrics

• Develop project plans consistent with business goals and requirements for algorithm performance

• Establish and maintain program governance, including planning cadences, status reporting, decision forums, and executive communication

• Work with the FAI team, Data Science, Sensor Intelligence, WHOOP Labs, Data Engineering, Software, Firmware to ensure project objectives and priorities are aligned across departments

• Bring together key stakeholders to facilitate timely and lasting decision-making

• Partner with the extended team on compute infrastructure planning, focusing on availability constraints, capacity forecasting, vendor quotes/lead times, and tradeoffs across vendors.

• Partner with the broader RAD program management team to continuously improve the development process to enable execution of projects in an organized, methodical, and predictable manner.

• Identify and manage project risks and issues, ensuring mitigations are in place to reduce potential impacts.

• Facilitate cross-functional communication across WHOOP for awareness and understanding.

• Understanding of technical issues to facilitate resolution of project blockers is a plus

QUALIFICATIONS:

• 2+ years of industry experience in program or project management, preferably involving AI/ML, data platforms or large-scale systems

• Experience working with AI or applied ML teams

• Familiarity with agile methodologies, sprint planning, backlog grooming processes

• Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success

• Familiarity with AI/ML concepts (e.g., model training, inference, data pipelines, evaluation, experimentation), hands-on coding experience is not required

• Clear, confident communicator who can bridge deeply technical teams and business stakeholders

• Proven ability to influence without authority and drive alignment across diverse teams

• Nice to Have:

  • Experience working with research teams

  • Background in consumer technology, platforms, or data-driven products

  • Experience organizing projects using Jira or similar platforms

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The U.S. base salary range for this full-time position is $125,000-$175,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.

In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Learn more about WHOOP.