Program Manager for the Employee Productivity Program

MSCI Inc.; San Francisco (CA); On-site; USD 162,000 - 211,000; Full time

Job summary

MSCI Inc. is seeking a senior program leader to drive the Workforce Productivity program, translating the CEO’s productivity goals into a coordinated portfolio of initiatives with measurable outcomes.

You will build cross-functional relationships across AI centers, Learning & Development, Internal Communications, and Corporate Services, engaging employees to surface needs, gather feedback, and drive adoption of AI tools and productivity solutions.

Qualifications

• Program leadership: At least 10 years of program management experience coordinating cross-functional initiatives.
• Employee engagement and experience: Designing or delivering programs to improve the employee experience.
• Workshop facilitation: Ability to plan and facilitate workshops engaging employees and surfacing opportunities.
• Communication: Excellent written and verbal skills, tailoring messages to audiences.
• Stakeholder management: Strong relationship-building across teams with different priorities.
• Execution and organization: Manage multiple workstreams, priorities, milestones and dependencies.
• Motivation and collaboration: Bring people together and drive participation.
• Measurement and reporting: Define success measures, track progress and communicate outcomes.
• AI-enabled productivity: Use AI tools to streamline routine work and improve productivity.

Responsibilities

• Lead the planning and coordination of the Workforce Productivity program, translating the CEO’s productivity goal into a coordinated portfolio of initiatives and measurable outcomes.
• Identify, assess, and prioritize opportunities to improve how employees work, enhance employee experience, and support cost stability.
• Build strong working relationships across the organization, including AI Champions, AI Center of Excellence, and other teams.
• Engage employees to understand needs, gather feedback, surface opportunities, and encourage participation in productivity initiatives.
• Design and facilitate workshops that help employees develop practical ideas, solutions, and productivity strategies.
• Coordinate communication, learning, and engagement activities, including at least four employee events or learning opportunities per month.
• Partner with the WPT AI Program team to improve awareness, adoption, and experience of AI solutions.
• Define program success measures and establish processes to track, evaluate, and report progress.
• Manage program workstreams, milestones, dependencies, risks, and stakeholder updates.
• Lead and develop at least one direct report responsible for employee experience and engagement with WPT AI solutions.
• Use AI and other tools to streamline program administration and routine work.

Skills

Program leadership

Employee engagement

Workshop facilitation

Communication

Stakeholder management

Execution

Motivation

Measurement

AI-enabled productivity

Job description

Your Team Responsibilities

Workforce Produtivity is responsible for advancing the CEO’s goal of increasing employee productivity and supporting the broader objective of keeping run-the-business costs flat and reducing them over time. We identify and coordinate opportunities to help employees work more effectively, improve their experience, and realize measurable value from technology and AI.

We partner across Workforce Productivity & Technology, the WPT AI Program team, AI Champions, the AI Center of Excellence, office heads, Learning & Development, Internal Communications, and Corporate Services. Together, we engage employees, surface needs and ideas, develop and deliver productivity initiatives, and support adoption of tools and improved ways of working.

We also establish how progress will be measured and reported, including relevant indicators of productivity, technology adoption, and employee experience. Our work includes organizing or supporting regular employee events and learning opportunities that build awareness and help employees apply practical ways to improve their work.

Your Key Ressponsibilities

• Lead the planning and coordination of the Workforce Productivity program, translating the CEO’s productivity goal into a coordinated portfolio of initiatives and measurable outcomes.
• Identify, assess, and prioritize opportunities to improve how employees work, enhance employee experience, and support flat or declining run-the-business costs over time.
• Build strong working relationships across the organization, including AI Champions, the AI Center of Excellence, office heads, Learning & Development, Internal Communications, Corporate Services, and the WPT AI Program team.
• Engage employees to understand their needs, gather feedback, surface opportunities, and encourage participation in productivity initiatives.
• Design and facilitate workshops that help employees develop practical ideas, solutions, and strategies to improve productivity and workplace experience.
• Coordinate communication, learning, and engagement activities, including at least four employee events or learning opportunities per month that the program sponsors, organizes, or supports.
• Partner with the WPT AI Program team to improve employee awareness, adoption, and experience of AI solutions and other productivity technologies.
• Define program success measures and establish processes to track, evaluate, and report progress and outcomes.
• Manage program workstreams, milestones, dependencies, risks, and stakeholder updates to support delivery of agreed priorities.
• Lead and develop at least one direct report responsible for employee experience, engagement, and improving interactions with WPT AI solutions.
• Use AI and other appropriate tools to streamline program administration and routine work, freeing time for employee engagement, collaboration, and high-impact initiatives.

Your skills and experience that will help you excel

Skills and Expertise Required

• Program leadership: At least 10 years of program management experience, including coordinating complex, cross-functional initiatives and delivering against agreed outcomes.
• Employee engagement and experience: Demonstrated experience designing or delivering employee engagement programs and improving the employee experience in a workplace setting.
• Workshop facilitation: Proven ability to plan and facilitate workshops that engage employees, surface opportunities, and develop practical strategies.
• Communication: Excellent written and verbal communication skills, with the ability to tailor messages to different audiences and build clear, compelling narratives.
• Stakeholder management: Strong relationship-building and influencing skills across teams with different priorities, roles, and levels of seniority.
• Execution and organization: Ability to manage multiple workstreams, priorities, milestones, and dependencies while maintaining focus on outcomes.
• Motivation and collaboration: Ability to bring people together, encourage participation, and motivate others to deliver shared goals.
• Measurement and reporting: Ability to define meaningful success measures, track progress, interpret feedback and results, and communicate outcomes.
• AI-enabled productivity: Practical ability to use AI tools to streamline routine work and improve personal productivity, with sound judgment about where human review is needed.

About MSCI

What we offer you

• Salary range: $162,000 - $211,000 / year, plus eligible for annual bonus

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email [e-mail] and indicate the specifics of the assistance needed. Please note, this e‑mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.