Program Manager, Enterprise Engineering

Amazon; Pennsylvania; On-site; USD 66,000 - 143,000; Full time

Job summary

An established industry player is seeking a dynamic Program Manager to lead the adoption of innovative Generative AI solutions. This role is pivotal in transforming workflows for a global workforce of over 500,000 employees. You will collaborate with engineering and product teams to drive impactful initiatives, manage complex projects, and develop frameworks to measure success. If you're passionate about leveraging technology to enhance productivity and thrive in a fast-paced environment, this is the opportunity for you. Join a team that values diversity and inclusion, and be part of a company that empowers its employees to achieve their best.

Benefits

Medical Benefits

Financial Benefits

Equity Options

Sign-On Payments

Qualifications

• 3+ years of program or project management experience.
• Advanced knowledge of Excel and SQL for data-driven decisions.

Responsibilities

• Drive adoption strategies for GenAI solutions across Amazon.
• Manage full project lifecycle including planning and delivery.
• Create and track program metrics to measure success.

Skills

Program Management

Process Improvement

Data Analysis

Stakeholder Management

Cross-Functional Collaboration

Tools

Excel

SQL

Job description

Job ID: 2953278 | Amazon.com Services LLC

How often have you had an opportunity to shape the adoption of technology that transforms how a global workforce operates? Are you passionate about driving programs that bring the power of Generative AI to everyday workflows? Do you want to be at the forefront of orchestrating change that revolutionizes how Amazonians work and collaborate? If so, we want to hear from you!

The Enterprise Engineering GenAI team builds and scales Amazon's internal AI solutions that enhance productivity for 500k+ Amazonians worldwide through seamlessly integrated AI capabilities in their daily tools. We develop solutions that combine enterprise knowledge with GenAI to help employees create content, analyze documents, and access information through various interfaces. Our team drives the full technical stack from enterprise data integration and AI agent development to user interfaces and security controls, while leveraging the latest GenAI technologies.

We're seeking a Program Manager to drive adoption, measure impact, and scale our GenAI solutions across Amazon. You'll work closely with engineering, product and science teams, stakeholders, and partners to ensure successful delivery of features while developing frameworks to measure and demonstrate business value.

Key job responsibilities

1. Drive adoption strategies and programs for our GenAI solutions across Amazon
2. Manage full project lifecycle including planning, execution, and delivery
3. Lead scrum ceremonies (daily standups, sprint planning, retrospectives)
4. Maintain project boards, track dependencies, and manage team capacity
5. Drive sprint planning and backlog grooming sessions
6. Create and track program metrics to measure success and business impact
7. Coordinate complex feature launches involving multiple teams
8. Manage stakeholder communications and change management
9. Create and maintain documentation, training materials, and user guides
10. Drive integration programs with enterprise tools and AI assistants
11. Coordinate with Legal, Privacy, and Security teams for compliance requirements
12. Work with product and partner teams to plan and execute marketing initiatives for increasing awareness and adoption.

A day in the life

1. Lead daily standups and sprint ceremonies
2. Partner with engineering and science teams to plan and coordinate feature launches
3. Analyze usage data to identify adoption patterns and opportunities
4. Work with stakeholders to gather requirements and feedback
5. Drive marketing and communication initiatives for new features
6. Develop and track success metrics
7. Coordinate with multiple teams to resolve dependencies
8. Create and maintain program documentation
9. Manage sprint boards and track team velocity

BASIC QUALIFICATIONS

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

PREFERRED QUALIFICATIONS

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link.

Posted: March 28, 2025 (Updated 38 minutes ago)