Program Manager - Community Banking

Bank of America; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Bank of America is seeking a senior program leader to oversee corporate change initiatives, aligning departments and resources with strategy to improve processes and outcomes. You will act as the primary liaison to senior managers, translating priorities into executable roadmaps and governance structures.

You will coordinate across lines of business, markets, and external partners, delivering executive materials and driving continuous improvement in Community Banking programs.

Qualifications

• 7+ years of experience in program management, strategy, operations, business management, marketing or related disciplines.
• Experience developing and executing strategic initiatives with enterprise or cross‑functional impact.
• Proven ability to partner with senior leaders and influence outcomes across a matrixed organization.
• Experience supporting growth strategies, program expansion, capability development, or performance improvement.
• Strong business and financial acumen with the ability to support business cases, prioritization, and investment decisions.
• Demonstrated analytical skills with the ability to translate data and insights into actionable recommendations.
• Experience managing budgets, contracts, governance processes, reporting routines, and performance management frameworks
• Strong written, verbal, and presentation skills across front‑line through executive audiences.
• Ability to navigate ambiguity, identify opportunities, solve problems, and drive continuous improvement.

Responsibilities

• Advance Community Banking growth strategies by translating strategic priorities into integrated execution plans, roadmaps, milestones, and measurable outcomes.
• Serve as the day-to-day program management and execution lead, coordinating delivery across partner functions, Lines of Business, local markets, nonprofit organizations, and external stakeholders.
• Identify and support opportunities to expand program reach, adoption, scalability, and impact across Community Banking initiatives.
• Plan, manage, and track multiple concurrent initiatives, including scope, timelines, dependencies, risks, and outcomes.
• Develop and execute external engagement and partnership strategies that strengthen awareness, relationships, and utilization of Community Banking programs and resources.
• Develop and maintain execution standards, playbooks, tools, and guidance to enable consistency and scalability across Community Banking programs.
• Lead and support strategic analyses, special projects, and executive priorities that advance Community Banking growth objectives.
• Monitor relevant market trends, client and community needs, program performance, and emerging opportunities and assess implications for Community Banking strategy.

Skills

Program Mgmt

Strategy

Stakeholder Mgmt

Analytics

Communication

Leadership

Collaboration

Presentation

Budget Governance

Risk Management

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive materials and ensuring results align to program strategy, simplification, and new capabilities.

Responsibilities:

• Advance Community Banking growth strategies by translating strategic priorities into integrated execution plans, roadmaps, milestones, and measurable outcomes.
• Serve as the day-to-day program management and execution lead, coordinating delivery across partner functions, Lines of Business, local markets, nonprofit organizations, and external stakeholders.
• Identify and support opportunities to expand program reach, adoption, scalability, and impact across Community Banking initiatives.
• Plan, manage, and track multiple concurrent initiatives, including scope, timelines, dependencies, risks, and outcomes.
• Develop and execute external engagement and partnership strategies that strengthen awareness, relationships, and utilization of Community Banking programs and resources.
• Develop and maintain execution standards, playbooks, tools, and guidance to enable consistency and scalability across Community Banking programs.
• Lead and support strategic analyses, special projects, and executive priorities that advance Community Banking growth objectives.
• Monitor relevant market trends, client and community needs, program performance, and emerging opportunities and assess implications for Community Banking strategy.

Required Qualifications

• 7+ years of experience in program management, strategy, operations, business management, marketing or related disciplines.
• Experience developing and executing strategic initiatives with enterprise or cross‑functional impact.
• Proven ability to partner with senior leaders and influence outcomes across a matrixed organization.
• Experience supporting growth strategies, program expansion, capability development, or performance improvement.
• Strong business and financial acumen with the ability to support business cases, prioritization, and investment decisions.
• Demonstrated analytical skills with the ability to translate data and insights into actionable recommendations.
• Experience managing budgets, contracts, governance processes, reporting routines, and performance management frameworks
• Strong written, verbal, and presentation skills across front‑line through executive audiences.
• Ability to navigate ambiguity, identify opportunities, solve problems, and drive continuous improvement.

Skills:

• Consulting
• Problem Solving
• Program Management
• Project Management
• Reporting
• Collaboration
• Leadership Development
• Performance Management
• Presentation Skills
• Issue Management
• Oral Communications
• Process Design
• Process Performance Management

Shift:

1st shift (United States of America)

Hours Per Week:

40