Program Manager-Clinical Service Line

Allina Health; Minneapolis (MN); Hybrid; USD 67,000 - 92,000; Full time

Benefits offered by this job

Medical/Dental

PTO/Time Away

Tuition Reimbursement

Job summary

Allina Health is seeking a clinical operations leader to drive strategic planning and growth for its service lines, including BMT & Cellular Therapy. The role partners with executives to align objectives with patient care standards, quality metrics, and regulatory requirements.

Should possess a strong background in health care operations, program development, and cross-functional leadership, with a focus on data-driven performance improvement and staff education across multiple sites.

Qualifications

• Bachelor's degree in health care or related field or equivalent.
• 5+ years experience in a health care setting with progressive operational experience in ambulatory or hospital settings.
• 5+ years clinical experience in screening and diagnostic mammography (Allina Health Cancer Institute Breast Program).
• Master's degree in Health Care or related field preferred.
• 2+ years in leadership, consulting, and/or training roles preferred.

Responsibilities

• Develops and executes strategic planning and business development for programs and services.
• Oversees implementation of new and existing programs and services; coordinates service line activities.
• Manages performance improvement initiatives and data collection/analysis to drive improvement.
• Ensures compliance with regulatory standards and accrediting bodies through education and audits.
• Plans objectives for safe and effective patient care and evaluates policy effectiveness.

Skills

Leadership

Data analysis

Project management

Education

Bachelor's degree in health care or related field

Master's degree in Health Care or related field

Job description

Location Address:

800 East 28th St STE 404 Minneapolis, MN 55407-3723

Date Posted:

October 05, 2026

Department:

16000640 AHCI Administration

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union-NCT

Weekend Rotation:

Occasional

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Additional Job Expectations:

• Identifies barriers to achieving program performance measures and collaborates with operational leaders to develop and implement improvement plans. Collaborates on developing solutions and executing improvement strategies to enhance patient, provider, and staff engagement.
• Utilizes data, reporting, and other tools to drive solutions, efficiencies, and practices.
• Develops, implements, and evaluates participation in the planning and documentation of patient care according to departmental policy and procedures.
• Directs, facilitates, and participates in the coordination of inpatient/outpatient/ancillary services and activities to ensure continuity and consistency of patient care across the continuum.
• Develops, implements, and evaluates BMT & Cellular Therapy program operations policies, procedures, goals, and objectives with appropriate input from staff.
• Works collaboratively with the BMT & CT quality and nursing leader and other operational leaders to develop, implement, and enforce departmental and hospital policies and procedures, as well as all applicable regulatory standards.
• Provides clinical and operational leadership for FACT, CIBMTR, CAR T REMS, and JC; ensures compliance with requirements of all relevant regulatory and accrediting bodies, teaming up with the BMT & CT quality leader and other operational leaders.
• Partners with the BMT & CT quality leader and other operational leaders to educate staff regarding standards and compliance expectations. Conducts regular and ongoing assessments/audits to measure compliance and identify areas needing improvement.

FTE and Shift Information

• 1.0 FTE (80 hours per two-week pay period)
• 8- hour day shift
• Occasional weekend rotation
• Hybrid position; Multi site

Job Description:

Leads facilitates and coordinates strategic and operational processes to support the ongoing management and growth of a clinical service line. Supports concept design, strategic planning and business development for new programs and services. Supports general service line development including coordination of initiatives, management of existing programs and services and operational reporting.

Principle Responsibilities

• Development of current and new clinical service line programs and services.
  • Develops and executes strategic planning and business development for programs and services.
  • Provides oversight for the implementation of new and existing programs and services.
  • Coordinates service line activities across the system.
  • Partners with leadership to plan, implement and manage operational initiatives and tactical plans, tracking operations performance against key performance indicators.
  • Completes dashboards and reporting templates to highlight performance including variances.
  • Develops business plans for new programs, services an markets or to enhance existing programs in order to grow the service lines.
  • Conducts best practice research, industry trends and market analysis to support business plan development.
  • Summarizes analyses, conclusions and recommendations in the form of business plans and supporting presentation documents.
  • Manages relationships with leaders, physicians external partners to gain confidence and engagement in strategic and operational initiatives.
  • Participates in decision making activities with executive management, internal and external stakeholders.
• Plans and implements programs and services.
  • Assures local and system-wide implementation of established guidelines, policies and procedures.
  • Works with staff and physicians to develop and implement objectives for the provision of safe and effective patient care.
  • Evaluates the effectiveness of policies and procedures and make recommendations for change.
  • Identifies and recommends opportunities to impact performance trends favorably.
  • Facilitates education to the staff, patients, families and public as needed.
• Manages projects and performance improvement initiatives.
  • Manages multiple performance improvement initiatives.
  • Provides performance improvement methodology to design solutions.
  • Serves as an educator for performance improvement processes.
  • Performs data collection and analysis.
  • Completes process flow analysis with input from key stakeholders.
  • Identifies performance improvement opportunities and assist in design solutions.
  • Develops key performance indicators and measures.
  • Formulates and presents deliverables to executive management and internal and external stakeholders.
• Other duties as assigned.

Required Qualifications

• Must meet one of the following:
  Bachelor's degree in health care or related field
  Associate's or Vocational degree from an accredited school of radiologic technology for positions responsible for imaging programs
  5+ Years experience in a health care industry with progressive operational experience in an ambulatory or hospital setting
  For Allina Health Cancer Institute Breast Program, 5+ years clinical experience in screening and diagnostic mammography exams

Preferred Qualifications

• Master's degree in Health Care or related field
• 2+ years in leadership, consulting, and/or training role

Licenses/Certifications

• For Allina Health Cancer Institute Breast Program, Registered Technologist - The American Registry of Radiologic Technologists (ARRT) required upon hire

Physical Demands

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $48.29 to $66.81 per hour The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience and education. Additional incentives may be available, including discretionary monetary bonuses, goal-based bonuses, and other financial incentives.

Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.