Program Manager, CIP - (27-WWE-803000-097)

District of Columbia Water and Sewer Authority; Washington (District of Columbia); Hybrid; USD 95,000 - 150,000; Full time

Job summary

District of Columbia Water and Sewer Authority is seeking a Program Manager, CIP to oversee the capital improvement program, manage consultants and contracts, and ensure on-time, on-budget delivery across multiple projects, while maintaining quality and safety standards.

The role requires five years of water and wastewater experience, a Bachelor’s degree in Civil Engineering, and strong analytical, communication, planning, and program-management skills.

Qualifications

• Five (5) years of progressive experience in water and wastewater systems planning, design, and construction.
• Bachelor’s degree in Civil Engineering or related Engineering field from an accredited college or university.
• Analytical, contract performance management, planning, and organizational skills.
• Written and verbal communication, negotiation, performance evaluation, data management, and program management skills.
• Proficiency with Word, Excel, and email.

Responsibilities

• Develops performance expectations for consultants and contractors; evaluates performance against contractual obligations and key performance indicators; identifies and resolves performance concerns; and establishes corrective actions necessary for contractors and consultants to achieve the Authority’s organizational objectives.
• Oversees and leads consultant and contractor performance by monitoring deliverables, schedules, budgets, expenditures, quality, risks, and other contractual commitments. Identifies performance trends and recommends timely actions to address deficiencies or improve outcomes.
• Reviews and approves consultant and contractor key personnel assignments, substitutions, staffing plans, and resource deployment. Evaluates whether proposed resources possess the qualifications, experience, availability, and performance necessary to satisfy contractual commitments and organizational objectives and requires corrective actions when deficiencies are identified.
• Evaluates whether deliverables and invoices are adequately supported by satisfactory performance and recommends acceptance and payment in accordance with contract requirements and DC Water policies.
• Develops and maintains performance measures, dashboards, reports, and accountability tools used to evaluate contract effectiveness, program outcomes, and consultant and contractor performance.
• Participates as a voting member of consultant, professional services, and construction selection panels. Reviews confidential procurement information, provides evaluation recommendations, and complies with applicable non-disclosure and conflict-of-interest requirements associated with the evaluation process.
• Coordinates with Asset Management, Operations, Engineering, Procurement, Compliance, Finance, and other stakeholders to align programs with organizational priorities.
• Leads the resolution of complex project, contract, technical, operational, and stakeholder issues and exercises independent judgment in recommending actions necessary to support successful delivery of capital improvement projects and programs.
• Represents DC Water in the administration and interpretation of consultant and contractor agreements; advises executive leadership on contract performance issues, modifications, disputes, and corrective actions necessary to protect the Authority's interests.
• Performs other related duties as assigned at the discretion of the immediate supervisor.

Skills

Contract management

Performance metrics

Planning

Communication

Negotiation

Data management

Program management

MS Office

Education

Bachelor’s degree in Civil Engineering

Job description

The intent of this job description is to provide a representative summary of the major duties, locations,and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

General

Job Title: Program Manager, CIP

Job Code: P0385

Supervises Directly: No

New or Revised: Revised

Regular or At-Will: At-Will

Date: 9/30/2026

Exempt or Non-Exempt: Exempt

Union/ Non-Union: Non-Union

Division / Department Name: Engineering, Varies

Salary Schedule: Non-Union Salary Range

Cost Center Code: Varies

Grade: NU17

Essential Position: No

Reports To: Varies

EEO Code: Professionals

Work Format: Hybrid

Who We Are & What We Do

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description

The Program Manager, Capital Improvement Program (CIP), supports the successful delivery of DC Water's capital improvement program by acting on behalf of the Authority to exercise management oversight of consultants and contractors, apply sound judgment and critical thinking, and resolve complex project, contract, and stakeholder challenges. The position evaluates consultant and contractor performance against contractual obligations, key performance indicators, and organizational objectives; identifies risks and opportunities; develops corrective actions; and recommends strategies to improve project and program outcomes. The Program Manager also participates in confidential procurement evaluations and advises senior leadership on contract effectiveness, resource utilization, and program priorities.

Essential Duties & Responsibilities

• Develops performance expectations for consultants and contractors; evaluates performance against contractual obligations and key performance indicators; identifies and resolves performance concerns; and establishes corrective actions necessary for contractors and consultants to achieve the Authority’s organizational objectives.
• Oversees and leads consultant and contractor performance by monitoring deliverables, schedules, budgets, expenditures, quality, risks, and other contractual commitments. Identifies performance trends and recommends timely actions to address deficiencies or improve outcomes.
• Reviews and approves consultant and contractor key personnel assignments, substitutions, staffing plans, and resource deployment. Evaluates whether proposed resources possess the qualifications, experience, availability, and performance necessary to satisfy contractual commitments and organizational objectives and requires corrective actions when deficiencies are identified.
• Evaluates whether deliverables and invoices are adequately supported by satisfactory performance and recommends acceptance and payment in accordance with contract requirements and DC Water policies.
• Develops and maintains performance measures, dashboards, reports, and accountability tools used to evaluate contract effectiveness, program outcomes, and consultant and contractor performance.
• Participates as a voting member of consultant, professional services, and construction selection panels. Reviews confidential procurement information, provides evaluation recommendations, and complies with applicable non-disclosure and conflict-of-interest requirements associated with the evaluation process.
• Coordinates with Asset Management, Operations, Engineering, Procurement, Compliance, Finance, and other stakeholders to align programs with organizational priorities.
• Leads the resolution of complex project, contract, technical, operational, and stakeholder issues and exercises independent judgment in recommending actions necessary to support successful delivery of capital improvement projects and programs.
• Represents DC Water in the administration and interpretation of consultant and contractor agreements; advises executive leadership on contract performance issues, modifications, disputes, and corrective actions necessary to protect the Authority's interests.
• Performs other related duties as assigned at the discretion of the immediate supervisor.

Supervisory Responsibilities: N/A

Key Working Relationships: Interacts with management and staff throughout the Authority and with consultants, contractors, and representatives of other organizations and agencies.

Skills & Qualifications

Required Experience: Five (5) years of progressive experience in water and wastewater systems planning, design, and construction.

Minimum Education Requirements: Bachelor’s degree in Civil Engineering or related Engineering field from an accredited college or university.

Required Skills:

• Analytical, contract performance management, planning, and organizational skills.
• Ability to establish performance expectations, evaluate contractual compliance, identify performance concerns, and recommend corrective actions.
• Written and verbal communication, negotiation, performance evaluation, data management, and program management skills.
• Utilizes personal computer and maintains a working knowledge of applicable software programs (e.g., Word, Excel, email).

Required Licenses & Certifications: N/A

Physical Requirements:

• This position normally works in an office environment.
• May frequently visit project locations outside of the office to review project status, which may include exposure to extreme cold and/or extreme hot temperatures.

Preferred Skills & Qualifications

Preferred Experience: N/A

Preferred License Requirements:

• DC Professional Engineering License
• Project Management Professional (PMP) certification
• Design Build Institute of America Credential (Assoc DBIA or DBIA)

Preferred Skills: N/A

*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Your Experience at DC Water

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.

• Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.
• Connect to a strong culture. Everything we do is grounded in our shared values—accountability, trust, teamwork, customer focus, safety, and wellbeing.
• Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees’ individuality and unique contributions.
• Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities.”

If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [e-mail].