Program Manager (Children and Youth Services Masterplan) - PRNS

City of San José; San Jose (CA); On-site; USD 134,000 - 175,000; Full time

Job summary

The City of San José is seeking a proactive Program Manager to lead the Community Services Division’s Children and Youth Services Master Plan implementation. You will work directly with executive leadership, City departments, and community partners to turn vision into measurable results.

Ideal candidates bring deep expertise in child and youth development or related fields, strong communication, and the ability to manage multiple high-profile initiatives while using data to drive decisions and

Qualifications

• Bachelor’s degree from an accredited college or university in a related field.
• Five years of directly related experience, including two years of supervisory experience.
• Form 700: disclosure of outside investments, real property interests, income and business positions.
• Demonstrates knowledge of professional/technical principles and practices, and ability to lead and manage projects.
• Attention to diversity, equity, inclusion, and belonging in policies, programs, and community engagement.

Responsibilities

• Develop and implement strategic initiatives for the Children and Youth Services Master Plan and City Council priorities.
• Lead cross-departmental and cross-sector collaboration among City departments, community-based organizations, schools, and partners.
• Support implementation of the City's No Wrong Door system of care by strengthening coordination and reducing barriers.
• Prepare City Council memoranda, committee reports, executive briefings, presentations, and policy recommendations.
• Manage budgets, contracts, grant agreements, consultant agreements, and interagency partnerships.
• Design and monitor performance measures, evaluate program outcomes and use data for continuous improvement.
• Coordinate strategic planning and facilitate meetings with diverse stakeholders.
• Advance diversity, equity, inclusion through policies, programs, and engagement.
• Represent the City before community groups, elected officials, partners, and regional collaboratives.
• Support special projects and executive initiatives as assigned.

Skills

Five years experience

Education

Bachelor’s degree

Job description

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY), or via email at [e-mail].

About The Department

Are you ready to join a team that is “Building Community Through Fun?” Are you ready to make a difference?

The City of San José’s Department of Parks, Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live. Our mission is to connect people through parks, recreation and neighborhood services for an active San José. ActivateSJ , PRNS’ latest strategic work plan, is committed to establishing healthy communities that inspire belonging by following the guiding principles of stewardship, nature, equity & access, identity and public life.

The Department creates and activates thriving places where people live, work, play, and learn, which include 48 community centers, 10 regional parks, 209 neighborhood parks, Happy Hollow Park & Zoo, 290 playgrounds and almost 61 miles of trails, programs and services that touch the lives of individuals and families in our community. We take a fun approach to public service, and value the public’s trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.

For more information, please visitactivatesj.org.

Position Duties

The Parks, Recreation, and Neighborhood Services Department is currently seeking candidates for one (1) limit-dated Program Manager vacancy in the Community Services Division.

Salary range(s) for this classification is:

• Program Manager: $134,490.72- $174,851.04

This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.

Limit-Dated Position Notice

This is a limit-dated position that is anticipated to be funded through June 30, 2028, subject to further extension as appropriate. However, should this position be discontinued through the budget process, the City may seek to place you in other internal job opportunities based on your previous work experience.

The City of San José is seeking an innovative, strategic, and passionate leader to help implement one of the City's highest priorities, the Children and Youth Services Master Plan 2.0. This is more than a program management position. It is an opportunity to help build a citywide system that ensures every child, youth, and family has access to the resources, opportunities, and support they need to thrive.

The Children and Youth Services Master Plan is San José's roadmap for improving outcomes for children, youth, and young adults. The plan aligns City and partner efforts to expand opportunity, address inequities, strengthen coordination across systems, and prioritize historically under-resourced communities. As a living framework, the Master Plan advances collaborative action, transformative systems change, and the development of a seamless "No Wrong Door" system of care.

The selected Program Manager will work directly with executive leadership, City departments, community-based organizations, schools, philanthropic partners, and regional agencies to turn this vision into measurable results.

If you are energized by solving complex problems, building partnerships, using data to improve outcomes, and creating lasting community impact, we encourage you to apply.

The successful candidate is an innovative thinker with deep expertise in child and youth development, education, or family services, capable of translating vision into action. They build trusted relationships across diverse communities and organizations, collaborating effectively with executive leadership, elected officials, and community partners. An exceptional communicator with strong writing skills, they prepare high-quality policy recommendations, City Council memoranda, grant proposals, and executive reports. Furthermore, they excel at managing multiple high-profile initiatives simultaneously, using data to drive decision-making, measure outcomes, and support continuous improvement.

Above all, they are committed to advancing equity, fostering systems change, and creating opportunities for youth and families in historically underserved communities. They demonstrate initiative, adaptability, and sound judgment, and are comfortable navigating ambiguity while leading collaborative efforts that produce meaningful and lasting community impact.

Reporting to the Deputy Director of the Community Services Division, this position will play a leadership role in advancing implementation of the Children and Youth Services Master Plan by:

• Developing and implementing strategic initiatives that advance the Children and Youth Services Master Plan and City Council priorities.


• Leading cross-departmental and cross-sector collaboration among City departments, community-based organizations, educational institutions, philanthropic partners, County agencies, and other stakeholders.


• Supporting implementation of the City's "No Wrong Door" system of care by strengthening coordination, reducing service barriers, and improving access for children, youth, and families.


• Preparing City Council memoranda, committee reports, executive briefings, presentations, and policy recommendations.


• Managing budgets, contracts, grant agreements, consultant agreements, and interagency partnerships.


• Designing and monitoring performance measures, evaluating program outcomes, and using data to inform decision-making and continuous improvement.


• Coordinating strategic planning efforts and facilitating collaborative meetings with diverse stakeholders.


• Advancing diversity, equity, inclusion, and belonging through culturally responsive policies, programs, and community engagement.


• Representing the City before community groups, elected officials, partner organizations, and regional collaboratives.


• Supporting special projects and executive initiatives as assigned.

Minimum Qualifications

Education: Bachelor’s degree from an accredited college or university in a related field.

Experience: Five (5) years of directly related experience, including two (2) years of supervisory experience.

Certifications

Form 700: This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an “Assuming Office Form 700” with the City Clerk’s Office within the first 30 days of employment with the office.

Other Qualifications

Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Analytical Thinking: Approaching a problem or situation by using a logical, systematic, sequential approach.

Collaboration: Develops networks and builds alliances; engages in cross-functional activities.

Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing ;demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Initiative: Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promote job performance.

Management: Evaluates priorities to ensure the ‘true’ top priorities are handled satisfactory; sets clear goals for the employees and the work unit.

Leadership: Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Project Management: Ensures support for projects and implements agency goals and strategic objectives.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

Additional Information

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.