Program Manager – Central Selection , WWGS (Worldwide Grocery Stores)

Amazon; Arlington (VA); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon’s Worldwide Grocery Stores (WWGS) Central Selection team seeks a seasoned program manager to govern selection strategy and execution across the grocery banners. You will partner across category management, operations, and technology to ensure differentiated customer experiences and drive bold assortment decisions.

Leverage analytics to identify gaps, manage multiple workstreams, and deliver clear recommendations to leadership.

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• Familiarity with selection management systems, assortment planning tools, or retail technology platforms.
• Demonstrated ability to manage multiple concurrent workstreams in a fast-paced environment.

Responsibilities

• Partner with stakeholders across category management, in-stock, merchandising, and operations to support selection decisions across WWGS banners.
• Lead cross-functional coordination for selection initiatives, aligning timelines and delivering updates.
• Conduct analysis to identify assortment gaps and optimization opportunities with clear leadership recommendations.
• Build scalable processes for selection governance with data-driven risk identification.
• Support ad hoc selection projects requiring structured coordination and project management.
• Own capacity updates and seasonal selection efforts.
• Develop project tracking and reporting cadences for visibility across workstreams.
• Collaborate with selection platforms and technology teams to ensure data integrity and operational alignment.

Skills

Program management

Cross-functional collaboration

Data-driven decisions

Communication

SQL

Education

Bachelor's degree in Business, Supply Chain, Operations, or related field

Tools

SQL

Amazon QuickSight

Job description

Description The Worldwide Grocery Stores (WWGS) Central Selection team is responsible for governing selection strategy and execution across Amazon's grocery portfolio. We operate at the intersection of category management, operations, and technology, building the mechanisms and guardrails that ensure each banner delivers a differentiated and complementary customer experience. Our work directly impacts millions of grocery customers and shapes how Amazon's grocery banners coexist and grow together.

Description The Worldwide Grocery Stores (WWGS) Central Selection team is responsible for governing selection strategy and execution across Amazon's grocery portfolio. We operate at the intersection of category management, operations, and technology, building the mechanisms and guardrails that ensure each banner delivers a differentiated and complementary customer experience. Our work directly impacts millions of grocery customers and shapes how Amazon's grocery banners coexist and grow together. This role will support critical workstreams including selection analysis and optimization, banner assortment strategy, and selection governance across grocery banners. The ideal candidate is a detail-oriented self-starter who thrives in ambiguity, can translate complex merchandising problems into structured program plans, and is energized by the pace of grocery retail.

Key job responsibilities

• Partner with stakeholders across category management, in-stock, merchandising, and operations teams to support selection decisions that align with banner strategy and customer needs across WWGS grocery banners.
• Lead cross-functional coordination for selection initiatives, managing complex stakeholder workstreams, aligning timelines, and ensuring deliverables are tracked and communicated across teams.
• Conduct selection analysis to identify assortment gaps, overlap risks, and optimization opportunities, translating findings into clear recommendations for leadership and cross-functional partners.
• Build and maintain scalable processes and mechanisms for selection governance, including frameworks for tracking program health, surfacing risks, and escalating blockers with clear data and recommended actions.
• Support ad hoc selection projects, providing flexible program management support for emerging business needs and cross-functional initiatives that require structured coordination.
• Ownership of capacity updates and seasonal selection efforts.
• Develop project tracking mechanisms and reporting cadences that provide visibility into program status, key milestones, and dependencies across multiple concurrent workstreams.
• Work closely with selection platforms and technology teams to ensure data integrity and operational alignment in support of evidence-based assortment planning.

Basic Qualifications

• 3+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree in Business, Supply Chain, Operations, or a related field, or equivalent professional experience in.
• Familiarity with selection management systems, assortment planning tools, or retail technology platforms.
• Demonstrated ability to manage multiple concurrent workstreams and deliver results in a fast-paced environment.
• Strong written and verbal communication skills with the ability to create clear documentation and present to cross-functional stakeholders.

Preferred Qualifications

• Experience in grocery retail, CPG, merchandising, or supply chain environments.
• Experience leveraging automation and AI tools to streamline processes, reduce manual effort, and drive operational efficiencies
• Proficiency in SQL or business intelligence tools such as QuickSight for building dashboards and monitoring program health.
• Experience working cross-functionally across multiple teams or business units, particularly in contexts requiring alignment of competing priorities and complex stakeholder landscapes.
• PMP certification or equivalent project management training.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 81,600.00 - 142,800.00 USD annually

USA, TX, AUSTIN - 74,200.00 - 129,800.00 USD annually

USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually

USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually

Company - Amazon.com Services LLC

Job ID: A10496284