Program Manager-BH8B

Nationwide Children's Hospital; North Carolina; On-site; USD 90,000 - 130,000; Full time

Job summary

Nationwide Children's Hospital Inc seeks a nurse leader to manage operations of the assigned department, ensuring high-quality patient care and staff performance.

The candidate will oversee staff, budgets, policies, and quality initiatives, while collaborating with clinical faculty and education programs to support learning and research. A master's degree and active nursing licensure are required.

Qualifications

• Master's Degree in nursing, hospital administration, business administration, or closely related field, or completion within three years.
• Current Licensure relevant to professional discipline, required.
• Certificate of authority and prescriptive authority, required (as relevant to the position).
• Three years of clinical experience and demonstrated competence in area of expertise, required.

Responsibilities

• Manages day-to-day operations of the department(s) and ensures staff meet performance standards.
• Oversees delivery of patient care by all professional and support staff within the department(s).
• Develops and implements plans to meet Children's Hospital goals.
• Develops and monitors expense and capital budgets for the department(s).
• Schedules resources to provide patient care in a cost-effective manner.
• Develops departmental policies and procedures and participates in policy reviews.
• Ensures staff orientation and supports learning needs.
• Coordinates staff representation on departmental, hospital and community groups.
• Responsible for quality improvement and safety initiatives for area(s) of responsibility.
• Implements and supports clinical research projects as appropriate.
• Collaborates with clinical faculty in planning and coordinating student clinical experiences.
• Coordinates networking and continuing education opportunities.

Skills

Supervisory skills

Initiative & accountability

Customer service

Communication

Quality improvement

Leadership

Multidisciplinary collaboration

Organizational skills

Education

Master's Degree in nursing or related field

Job description

Overview

Required

• Active Ohio Nursing License
• MSN or closely related Masters Degree

Preferred

• Pediatrics
• Mental/Behavioral Health Experience

Job Description Summary

Plans, implements, and evaluates the administrative, supervisory and direct care activities for assigned program team staff. Directs a team of professional and support staff to ensure assessment, planning, provision and evaluation of patient care. Provides leadership for complex programs by communicating goals and strategies, providing direction and priorities and providing enthusiasm and support.

Job Description

Essential Functions

• Manages day-to-day operations of the department(s). Assures that performance standards for all staff are met.
• Oversees the delivery of patient care by all professional and support staff within the department(s).
• Develops and implements plans to meet Children's Hospital goals.
• Develops and monitors expense and capital budgets for the department(s).
• Schedules resources to provide patient care in a cost-effective manner.
• Develops departmental policies and procedures and participates in the review of other Children's Hospital policies and procedures as appropriate.
• Ensures the orientation of department staff to role functions, policies and procedures and information systems. Assists and directs staff in the identification of their own learning needs and assists staff in meeting those needs.
• Coordinates staff representation on departmental, hospital and community task forces, committees, quality teams and advisory groups. Serves as a representative to such groups when appropriate.
• Responsible for quality improvement and safety initiatives for area(s) of responsibility.
• Implements and supports clinical research projects as appropriate.
• Collaborates with clinical faculty in planning and coordinating student clinical experiences.
• Coordinates networking and continuing education opportunities covering clinical, diversity, research, and inter-department awareness.

Education Requirement

Master's Degree in nursing, hospital administration, business administration, or closely related field, or completion within three years, required.

Licensure Requirement

Current Licensure relevant to professional discipline, required.

Certifications

Certificate of authority and prescriptive authority, required (as relevant to the position).

Skills

• Supervisory skills to plan, assign, and evaluate the work of subordinate staff. Analytical skills to oversee and organize the work of others, and to develop and administer sound policies, procedures, budgets, and multidisciplinary practices.
• High level of initiative, self-direction, and accountability for actions.
• Exceptional customer service, communication, negotiation, and interpersonal relationship skills for interaction with contacts.
• Strong knowledge of quality improvement methodology, leadership, and decision-making skills.
• Skill in promoting multidisciplinary collaboration; ability to act as a facilitator and change agent.
• Strong organizational skills to evaluate existing policies/procedures/standards, and to develop and implement enhancements and/or new systems.

Experience

Three years of clinical experience and demonstrated competence in area of expertise, required.

Physical Requirements

• OCCASIONALLY: (none specified)
• FREQUENTLY: (none specified)
• CONTINUOUSLY: (none specified)
• Additional Physical Requirements performed but not listed above: (not specified)

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet