Program Manager AWS DC Ops, Program Manager DC Operations, ATL150

Amazon Web Services (AWS); Hampton (GA); On-site; USD 111,000 - 186,000; Full time

Job summary

Amazon Data Services, Inc. in Georgia seeks a Program Manager to own cross-functional programs within AWS data center operations, leading initiatives from scoping to delivery and reporting on status, risks, and process changes.

You will leverage data analytics to drive improvements, set objectives, and partner with multiple teams to optimize resources and prevent issues, while communicating progress to leadership. This role offers an opportunity to influence cloud infrastructure delivery.

Qualifications

• Bachelor's degree in Electrical or Mechanical Engineering or related field.
• 3+ years of program requirements definition and data and metrics leveraging to drive improvements.
• Experience working directly with business teams to utilize metrics and analysis to determine improvement opportunities.
• Experience communicating with a wide range of stakeholders, including leadership, or experience managing teams.

Responsibilities

• Manage and oversee various cross-functional programs, ensuring successful delivery.
• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
• Foster collaboration to optimize resource allocation and project success.
• Bridge gaps in team dynamics, processes, and systems, preventing common program pitfalls.
• Identify and mitigate risks, preventing them from escalating into major issues.
• Regularly communicate with managers, business leaders, and other stakeholders to support key business initiatives.
• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.

Skills

Program management

Data analytics

Cross-functional collaboration

Stakeholder communication

Education

Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field

Job description

DescriptionAre you passionate about improving the quality of business operations? Do you thrive in a fast-paced environment in which you have the opportunity to influence change? Would you like to enable change that drives operational efficiency and optimizes organizational productivity?

DescriptionAre you passionate about improving the quality of business operations? Do you thrive in a fast-paced environment in which you have the opportunity to influence change? Would you like to enable change that drives operational efficiency and optimizes organizational productivity?
Amazon is looking for a Program Manager with a strong delivery record and proven program management experience to own strategic, tactical, cross-functional programs in Data Center Operations.
This location is within AWS GovCloud region - Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).
This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to management on status, risks and process changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive program management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead programs from conception to completion.
We are actively seeking an experienced Program Manager with a strong background in strategic planning to lead key initiatives that align with our long-term business objectives. This role is ideal for individuals who excel in transforming visions into actionable plans and guiding those plans to fruition. In this role, you will be identifying critical business opportunities and challenges, and in devising innovative solutions to address them. You will work closely with various internal teams and stakeholders, harmonizing different perspectives and ensuring cohesive efforts towards common goals.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• Manage and oversee various cross-functional programs, ensuring successful delivery.
• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
• Foster collaboration to optimize resource allocation and project success.
• Bridge gaps in team dynamics, processes, and systems, preventing common program pitfalls.
• Identify and mitigate risks, preventing them from escalating into major issues.
• Regularly communicate with managers, business leaders, and other stakeholders to support key business initiatives.
• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.

Basic Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
• Experience working directly with business teams to utilize metrics and analysis to determine improvement opportunities
• Experience communicating with a wide range of stakeholders, including colleagues and leadership, or experience managing teams

Preferred Qualifications

• 5+ years of project management in data centers or comparable critical infrastructure / operations experience
• Knowledge of data center infrastructure design, operations, or delivery
• Knowledge of engineering documentation, electrical diagrams and standard operating procedures
• Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA
• Experience in data center engineering or operations, or experience in electrical or mechanical engineering
• Experience reading and interpreting construction drawings and specifications, or experience in construction or project management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

USA, GA, Hampton - 111,300.00 - 186,100.00 USD annually

Company - Amazon Data Services, Inc.

Job ID: A10510423