Program Manager Analyst: Drive Programs & Customer Success

Ducommun, Inc.; Appleton (WI); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Veterans/Disabled

Job summary

Ducommun, Inc. is seeking a Program Manager Analyst to support the program manager and oversee assigned programs and customers, ensuring contracts, schedules, and budgets are met with accurate, timely communication.

This role is based at the Appleton, WI facility manufacturing circuit boards for aerospace, defense, and industrial markets. The candidate will act as a focal point for customer communication, coordinate with operations, and help drive continuous improvement and lean initiatives as

Qualifications

• Strong people and time management skills.
• Excellent verbal and written communication skills with customers and internal teams.
• Experience in production control, contracts management, or project management.
• Detail oriented with customer service focus.
• Proficient in MS Office; knowledge of MRP systems is beneficial.

Responsibilities

• Focal point for customer/buyer communication and interface with internal teams.
• Ensure customer requirements are flowed down to all functions and manage backlog.
• Provide timely notification of program cost or schedule impact.
• Support program manager in customer surveys and feedback processes.
• Coordinate with operations and production planners to align schedules with contracts.
• Assist in contract review and terms, and manage program compliance.

Skills

People management

Time management

Verbal communication

Written communication

Contracts management

Project management

Detail oriented

MS Office

MRP systems

Team oriented

Education

Bachelor's Degree or MBA in business

Tools

MS Office Suite (Word, PowerPoint, Excel)

MRP systems

Job description

Ducommun, Inc. is seeking a Program Manager Analyst to support the program manager and oversee assigned programs and customers, ensuring contracts, schedules, and budgets are met with accurate, timely communication.

This role is based at the Appleton, WI facility manufacturing circuit boards for aerospace, defense, and industrial markets. The candidate will act as a focal point for customer communication, coordinate with operations, and help drive continuous improvement and lean initiatives as