Program Manager Aftermarket

Ultipro; Warren (MA); On-site; USD 105,000 - 131,000; Full time

Job summary

CIRCOR International in Warren, MA is seeking a Program Manager to lead cross-functional activities across the sustainment lifecycle, including order execution, production prioritization, inventory strategy, forecasting, and continuous improvement.

Reporting to the Senior Program Manager, you will drive on-time delivery, profitability, and customer relationships while aligning with strategic objectives. This role requires strong PM skills, stakeholder influence, and budget/contract management.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 2+ years of progressive program/project/product management experience.
• Experience in Navy/Maritime or related market space preferred.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Lead cross-functional activities across sustainment lifecycle.
• Drive on-time delivery, profitability, and customer satisfaction.
• Own program KPIs including delivery, backlog, revenue, and shipments.
• Serve as primary interface for customers and stakeholders.
• Lead escalations, action tracking, and cross-functional issue resolution.
• Prioritize production, inventory, and material availability to meet commitments.
• Drive backlog recovery and accelerate parts flow to waterfront operations.
• Collaborate with Operations, Supply Chain, Engineering, Quality, and Sales.
• Monitor program financial performance and forecasts.
• Ensure contract compliance and adherence to customer requirements.
• Identify and implement process improvements for execution and accountability.
• Support business development, growth initiatives, and customer reviews.
• Build cross-functional alignment and influence decision-making.

Skills

Project management

Prioritization

Multitasking

Decision making

Effective communication

Stakeholder management

Education

Undergraduate degree in Business/Management or related fields

Navy/Maritime experience or related market space (preferred)

Tools

Microsoft Office Suite

Project

Job description

• Pay or shift range: $104,714 USD to $130,893 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Reporting to the Senior Program Manager, the Program Manager will lead cross‑functional activities throughout the sustainment lifecycle, including order execution, production prioritization, inventory strategy, customer engagement, forecasting, and continuous improvement initiatives. The role is accountable for driving on‑time delivery, profitability, and long‑term customer relationships while supporting the overall strategic objectives of the business.

KEY RESPONSIBILITIES

Execute the Aftermarket Recovery Plan and drive daily operational performance.

Own key KPIs including on‑time delivery, backlog reduction, revenue, and shipment execution.

Serve as the primary customer and stakeholder interface for assigned programs.

Lead daily escalations, action management, and cross‑functional issue resolution.

Prioritize production, inventory, and material availability to meet customer commitments.

Drive backlog recovery and accelerate parts flow to waterfront operations.

Partner with Operations, Supply Chain, Engineering, Quality, and Sales to deliver results.

Monitor program financial performance, forecasts, and profitability.

Ensure contract compliance and adherence to customer requirements.

Identify and implement process improvements to enhance execution and accountability.

Support business development, growth initiatives, and customer reviews.

Build cross‑functional alignment and influence decision‑making to achieve business objectives.

CANDIDATE PROFILE

Knowledge, Skills & Abilities

Strong project management, prioritization, and multitasking skills.

Ability to build credibility, make decisions, and align actions with business priorities.

Analytical, solution‑oriented thinker with sound business judgment.

Effective communicator with the ability to influence and drive change.

Proficient in Microsoft Office Suite, Project, and related business tools.

Knowledge of customer, industry, and product lifecycle requirements.

Highly organized, adaptable, and comfortable in fast‑paced environments.

Collaborative team player with strong interpersonal and relationship‑building skills.

Education & Experience

Undergraduate degree in Business, Management, Sales and Marketing, Engineering or other related areas.

2+ years of progressive product, project and/or program management experience in Navy/Maritime or related market space preferred.

COMPANY BACKGROUND

CIRCOR International is one of the world’s leading providers of mission critical flow control products and services for the Industrial
and Aerospace & Defense markets. The Company has a product portfolio of market‑leading brands serving its customers’ most demanding
applications. CIRCOR markets its solutions directly and through various sales partners to more than 14,000 customers in approximately
100 countries. The Company has a global presence with approximately 3,100 employees with headquarters in Burlington, Massachusetts.
For more information visit our website at https://www.circor.com/.
In late 2023, CIRCOR was acquired by the private equity firm Kohlberg Kravis Roberts & Co. L.P. (together with its affiliates, “KKR”).
The news release is available here along with additional information about KKR and its unique approach to employee ownership can be found at the end of this document.

Equal Opportunity Statement

CIRCOR is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
Individuals with disabilities, veterans, women, and minorities are encouraged to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.