Program Manager 1

State of Iowa; Des Moines (IA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Teleworking options

Paid time off

Flexible Spending Accounts

IPERS Retirement Package

401A plan

Retirement Investors Club

Employee Assistance Program

On-site fitness center

Employee Discount Programs

Job summary

The State of Iowa's Employment Appeal Board (EAB) seeks a Program Manager 1 to oversee all non-Unemployment Insurance cases and administer public collective bargaining elections. The PM1 will docket appeals, identify parties, and determine issues to be heard by the Board, while supporting the Board’s legal team.

Based near Valley Junction in Des Moines, IA, this role requires organizational excellence, collaboration, and strong communication to ensure timely and impartial reviews for

Qualifications

• Strong organizational and process-management abilities.
• Ability to manage change and work collaboratively with diverse groups.
• Effective written and verbal communication; professional conduct.
• Detail-oriented and highly responsive to coworkers, attorneys, Board, and public.
• Experience with Iowa Unemployment Insurance or Iowa Public Employment Collective Bargaining.

Responsibilities

• Lead and guide the department to support agency operations.
• Direct elections related to public collective bargaining.
• Direct the process for non-unemployment insurance appeals and notify parties of issues.
• Draft written communications and Board orders for all parties.
• Provide administrative support to attorneys for cases appealed to District Court, Court of Appeals, and Supreme Court.

Skills

Organizational skills

Process-driven

Change management

Collaboration

Communication

Professional conduct

Attention to detail

Iowa Unemployment Insurance

Iowa Public Employment Collective Barg

Education

Bachelor's degree in any field

Equivalent combination of education and experience

Iowa Certified Public Manager Program equivalent

Job description

The Iowa Employment Appeal Board (EAB) is seeking a Program Manager 1 (PM1), ideally with expertise in labor issues. The PM1 will manage all non-Unemployment Insurance cases before the Board, administer public collective bargaining elections, and provide administrative assistance to the Board’s legal team. A paralegal background is helpful but not required.

Who We Are

At the EAB, our core mission is to offer accessible, timely, fair, and impartial reviews to individuals and entities appealing specific employment-related determinations. We are dedicated to functioning as an efficient, effective, and independent quasi-judicial body. The Board itself comprises three dedicated members who represent public interest, employer interests, and employee interests.

Position Overview

As a Program Manager, you will work under the supervision of the Board members, the attorney responsible for elections, and the Director of Administrative Operations at our office near Valley Junction in Des Moines, Iowa. You will be responsible for enhancing the internal process for handling all non-unemployment insurance related cases, be the primary contact for public collective bargaining elections, and assist the Board’s attorneys as required. You will also be responsible for promptly and correctly docketing appeals for the Board which includes, but is not limited to, identifying the correct parties and determining what legal issues will go before the Board.

What We’re Seeking

We’re looking for a motivated and industrious professional. Successful candidates will:

• Possess a high level of organization skills and be process-driven.
• Manage change with a positive attitude and be part of the solution to any issues that arise.
• Work collaboratively with diverse groups of people.
• Communicate effectively and efficiently.
• Display high standards of professional conduct.
• Be detail-oriented and highly responsive to co-workers, attorneys, the Board, and the public.
• Have experience working with Iowa Unemployment Insurance or Iowa Public Employment Collective Bargaining.

Responsibilities

You will be an integral member of our team, providing leadership and guidance to the department in support of the agency’s operations by:

• Managing new, recertification, or decertification elections related to public collective bargaining.
• Directing the process for non-unemployment insurance appeals and notifying parties of the issues to go before the Board.
• Drafting written communication and Board orders to all parties.
• Providing administrative support to the attorneys for cases that are appealed to District Court, Iowa Court of Appeals, and the Iowa Supreme Court.

What We Offer

• Robust benefits, including excellent health, dental, life and vision insurance.
• Teleworking options.
• Generous paid time off, including vacation, paid holidays, and sick leave accrual.
• Flexible Spending Accounts for medical and dependent care.
• Iowa Public Employee Retirement System (IPERS) Retirement Package.
• Optional 401A plan with employer contribution.
• Retirement Investors Club (Employer Sponsored Retirement Plan).
• Employee Assistance Program for support when you need it most.
• Access to an on-site employee fitness center.
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more).

For additional information on benefits click here.

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time professional-level work in program administration, program development, program operations, or management.
2. A total of seven years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.
3. All of the following (a, b, and c): (a) One year of full-time professional-level work experience in program administration, program development, program operations, or management; and (b) A total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and (c) A total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, public health, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
4. Current, continuous experience in the state executive branch that includes thirty months of full-time work as a Program Planner (any level), Management Analyst (any level), or Program Assistant (any level).

For additional information, please click on this link to view the job description.