Program Manager

General Dynamics Information Technology, Inc.; Washington (District of Columbia); On-site; USD 157,000 - 213,000; Full time

Benefits offered by this job

401K with company match

Health/dental/vision insurance

Paid time off

Job summary

General Dynamics Information Technology, Inc. (GDIT) is seeking a Program Manager to deliver IT services across multiple sites nationwide, including the DC Metro area.

You will lead a large, multi-disciplinary team, drive modernization and cloud initiatives, and maintain strong executive-level relationships with the customer to ensure high-quality, timely delivery of contractual requirements. The role requires a US Citizen with a Bachelor’s degree and at least 10 years of enterprise IT

Qualifications

• US Citizen.
• Bachelor’s degree in a related field.
• Minimum of 10 years of experience leading enterprise IT operations or multi-functional technical teams.
• Demonstrated experience engaging senior customers and delivering strategic, mission-focused support.
• Proven ability to drive modernization, cloud initiatives, and process improvement.
• Exceptional written and verbal communication skills.
• Experience managing teams across multiple locations preferred.
• Full-time on-site in Washington, DC; TS/Q clearance; travel 10-25%.

Responsibilities

• Provide thought leadership and strategic guidance to advance the customer mission, with a strong focus on modernization, cloud adoption, and continuous improvement.
• Establish and implement objectives supporting enterprise IT operations in accordance with customer goals, contractual requirements, and company policies.
• Build and maintain strong senior-level customer relationships; serve as the primary point of contact for all program activities.
• Manage and develop personnel while ensuring high-quality, timely delivery of all contractual requirements across multiple IT disciplines.
• Lead planning, coordination, and execution of enterprise IT services, including network, systems, help desk, end-user support, and project management.
• Oversee multiple projects across geographically dispersed teams, ensuring alignment with mission needs and operational standards.
• Drive performance management, quality control, and continuous service improvement.
• Identify opportunities for operational efficiency, modernization, and improved IT metrics and reporting.
• Translate complex technical concepts into clear communication for technical and non-technical stakeholders.
• Formulate and enforce work standards, assign schedules, resolve discrepancies, and maintain alignment with organizational procedures and goals.
• Operate within client guidance, contractual limits, and company policies while ensuring resources—staffing, tools, and facilities—are properly aligned for success.
• Provide technical insight and problem resolution support to teams across all locations.

Skills

Thought leadership

Enterprise IT operations

Cloud modernization

Customer engagement

Program delivery

Leadership

Education

Bachelor’s degree in a related field

Job description

Program Manager is a strategic and customer-focused leader responsible for delivering IT services across multiple sites nationwide. This position requires a forward-thinking professional who brings thought leadership, drives modernization, including cloud-focused initiatives, and strengthens the customer mission through proactive engagement and partnership. The ideal candidate is a change agent with a strong command of enterprise IT operations, including network infrastructure, systems administration, service desk, end-user support, and project delivery. This role oversees a large, multi-disciplinary team operating from several locations across the United States, with program based in the DC Metro area. Outstanding communication skills, a strong customer-service mindset, and the ability to balance multiple priorities in a dynamic environment are essential.

• Provide thought leadership and strategic guidance to advance the customer mission, with a strong focus on modernization, cloud adoption, and continuous improvement.
• Establish and implement objectives supporting enterprise IT operations in accordance with customer goals, contractual requirements, and company policies.
• Build and maintain strong senior-level customer relationships; serve as the primary point of contact for all program activities.
• Manage and develop personnel while ensuring high-quality, timely delivery of all contractual requirements across multiple IT disciplines.
• Lead planning, coordination, and execution of enterprise IT services, including network, systems, help desk, end-user support, and project management.
• Oversee multiple projects across geographically dispersed teams, ensuring alignment with mission needs and operational standards.
• Drive performance management, quality control, and continuous service improvement.
• Identify opportunities for operational efficiency, modernization, and improved IT metrics and reporting.
• Translate complex technical concepts into clear communication for technical and non-technical stakeholders.
• Formulate and enforce work standards, assign schedules, resolve discrepancies, and maintain alignment with organizational procedures and goals.
• Operate within client guidance, contractual limits, and company policies while ensuring resources—staffing, tools, and facilities—are properly aligned for success.
• Provide technical insight and problem resolution support to teams across all locations.

US Citizen

Bachelor’s degree in a related field

Minimum of 10 years of experience leading enterprise IT operations or multi-functional technical teams

Demonstrated experience engaging senior customers and delivering strategic, mission-focused support

Proven ability to drive modernization, cloud initiatives, and process improvement

Exceptional written and verbal communication skills

Experience managing teams across multiple locations preferred

Full-time on-site in Washington, DC TS/Q clearance

Scheduled Weekly Hours: 40

Travel Required: 10-25%

Telecommuting Options: Onsite

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities

Support: An internal mobility team focused on helping you achieve your career goals

Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

Community: Award-winning culture of innovation and a military-friendly workplace

Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

The likely salary range for this position is $157,250 - $212,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT

• Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
• To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity