Program Manager

The C.a.s.e. Engineering Group Llc; Tacoma (WA); On-site; USD 160,000 - 180,000; Full time

Job summary

The C.A.S.E. Engineering Group is seeking a Federal Health IT Program Lead to serve as the customer's single point of contact with full authority to act for the company on the program.

You will own the schedule, deliverables, and customer relationship, lead the on-site team in the National Capital Region, and oversee resourcing, milestones, and risk management. This position is contingent on contract award and requires PMP and ITIL certifications, with extensive program management experience in

Qualifications

• Active PMP certification is required.
• ITIL certification is required.
• 10+ years of program management on contracts of similar scope and complexity.
• Bachelor's degree in Information Technology, Management, Finance, Accounting or a related field, or equivalent years of relevant experience.
• Experience managing multiple concurrent tasks and contracts.
• Technical management and supervisory experience.
• Experience coordinating large planning efforts for enterprise software and hardware.

Responsibilities

• Lead the team that runs and improves the platform, and serve as the customer's primary point of contact on every program matter.
• Own the schedule, the deliverables and the customer relationship, with full authority to act for C.A.S.E. on the program.
• Lead performance across the full scope of the program.
• Serve as the single point of contact for all contract activities and issues.
• Own communications with the customer's technical representative and staff.
• Manage resourcing, milestones, deliverables, issue tracking, the critical path and schedule dependencies.
• Lead requirements gathering and project planning, including status meetings, reports and action items.
• Advise the customer on product functionality and best practice use of the software.
• Give technical direction to the team and drive technical issues to resolution.
• Plan and report on upgrades, migrations and contingency activities.

Skills

Program management

Technical leadership

Stakeholder communication

Enterprise software planning

Task coordination

Education

Bachelor's degree in Information Technology, Management, Finance, Accounting or a related field, or equivalent years of relevant experience

Tools

OpenText

SharePoint

Documentum

FileNet

Job description

Lead a federal health IT program as the customer's single point of contact, with full authority to act for The C.A.S.E. Engineering Group. $160,000 – $180,000. On-site in the National Capital Region. No security clearance required to apply.

This position is contingent upon contract award, anticipated December 11, 2026.

We are hiring for a federal health information technology program that runs and modernizes a large content management platform shared by many health applications. The program runs on OpenText, but experience with any content management platform, such as SharePoint, Documentum, FileNet or OnBase, is relevant.

The Role

Lead the team that runs and improves the platform, and serve as the customer's primary point of contact on every program matter. You own the schedule, the deliverables and the customer relationship, with full authority to act for C.A.S.E. on the program.

What You Will Do

• Lead performance across the full scope of the program.
• Serve as the single point of contact for all contract activities and issues.
• Own communications with the customer's technical representative and staff.
• Manage resourcing, milestones, deliverables, issue tracking, the critical path and schedule dependencies.
• Lead requirements gathering and project planning, including status meetings, reports and action items.
• Advise the customer on product functionality and best practice use of the software.
• Give technical direction to the team and drive technical issues to resolution.
• Plan and report on upgrades, migrations and contingency activities.

Required Qualifications

• Active PMP certification.
• ITIL certification.
• 10+ years of program management on contracts of similar scope and complexity.
• Bachelor's degree in Information Technology, Management, Finance, Accounting or a related field, or equivalent years of relevant experience.
• Experience managing multiple concurrent tasks and contracts.
• Technical management and supervisory experience.
• Experience coordinating large planning efforts for enterprise software and hardware.

Preferred Qualifications

• Experience leading large content management implementations, such as SharePoint, Documentum or FileNet. OpenText experience is a strong plus.
• Federal health or DoD program experience.

Location and Schedule

• Must reside in the National Capital Region and be able to reach the client site within two hours.
• Work is performed on-site at a C.A.S.E. facility.
• Core hours are 0800 to 1800 Eastern, Monday through Friday, excluding Federal holidays. Releases and incidents occasionally require evening or weekend work.
• Occasional travel within the continental United States.

Security and Eligibility

• No security clearance required. Selected candidates must pass a federal background investigation after hire.
• Must be able to obtain a CAC and complete DoD security training before starting.

Compensation

• Salary range: $160,000 – $180,000.

About The C.A.S.E. Engineering Group

The C.A.S.E. Engineering Group is a Service Disabled Veteran Owned Small Business and SBA 8(a) certified firm delivering cybersecurity, architecture, strategy and engineering to federal customers. We are the specialists behind missions that cannot fail. Our people join the organizations they support and stay to make them better, backed by the C.A.S.E. methodology and framework.

The C.A.S.E. Engineering Group is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status or any other status protected by law.