Program Manager

Crystal Finishing Systems Incorporated; Schofield (WI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan with Employer-M

Paid Time Off

Holidays

Wellness Programs

Apprenticeship Programs

Job summary

Crystal Finishing Systems Incorporated in Wisconsin is hiring a Program Manager to oversee customer programs from launch to completion, ensuring on-time delivery within scope and budget.

You will serve as the main customer contact, coordinating updates, meetings, and issue resolution while partnering with scheduling, production, and leadership to manage delays and timelines. This role drives new launches and strategic growth initiatives.

Qualifications

• Bachelor's degree required or equivalent experience.
• 3+ years of project/program management experience in a manufacturing/industrial setting.
• Strong customer service, communication, and relationship-building skills.
• Ability to manage multiple projects, priorities, budgets, and deadlines in a fast-paced environment.
• Proven ability to lead cross-functional teams and drive project execution.
• Experience with MS Office and project tracking tools.

Responsibilities

• Manage customer programs and projects from launch through completion, ensuring delivery on time, within scope, and within budget.
• Serve as the primary customer contact, providing program updates, coordinating meetings, and resolving issues proactively.
• Partner with scheduling, production, and leadership teams to forecast delays, develop contingency plans, and maintain timelines.
• Lead new product launches, new customer implementations, and other strategic growth initiatives.
• Develop and maintain project plans, budgets, timelines, and ROI metrics for assigned programs.
• Identify project risks, resolve issues, and escalate resource or strategic concerns when needed.
• Lead cross-functional teams, delegate responsibilities, and ensure resources for success.
• Track project KPIs, analyze performance results, and drive continuous improvement through feedback and data.
• Support business growth by identifying new opportunities and developing account strategies aligned with customer and company objectives.

Skills

Project management

Cross-functional leadership

Customer service

Communication

Analytical skills

MS Office

Project tracking tools

Budget management

Education

Bachelor's degree in Business/Engineering/PM/Manufacturing

Tools

Microsoft Office

Project tracking tools

Job description

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}Now Hiring: Program ManagerAbout UsCrystal Finishing is home to 1,000+ team members and over $150 million in annual sales, built on craftsmanship, reliability, and pride in a job well done. From aluminum extrusion to fabrication and finishing, we deliver high‑quality products that shape industries across the country.What You'll DoManage customer programs and projects from launch through completion, ensuring delivery on time, within scope, and within budget.Serve as the primary customer contact, providing program updates, coordinating meetings, and resolving issues proactively.Partner with scheduling, production, and leadership teams to forecast potential delays, develop contingency plans, and maintain project timelines.Lead new product launches, new customer implementations, and other strategic growth initiatives.Develop and maintain project plans, budgets, timelines, and ROI metrics for assigned programs.Identify project risks, resolve issues, and escalate resource or strategic concerns when needed.Lead cross-functional teams, delegate responsibilities, and ensure team members have the resources needed for success.Track project KPIs, analyze performance results, and drive continuous improvement through customer feedback and operational data.Support business growth by identifying new opportunities and developing account strategies aligned with customer and company objectives.a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}QualificationsBachelor's degree in Business, Engineering, Project Management, Manufacturing, or a related field; equivalent experience considered.3+ years of project management, program management, account management, or manufacturing leadership experience.Strong customer service, communication, and relationship-building skills.Proven ability to manage multiple projects, priorities, budgets, and deadlines in a fast-paced environment.Strong analytical, problem-solving, and organizational skills.Experience leading cross-functional teams and driving project execution.Proficient with Microsoft Office Suite and project tracking tools.Work Environment & TravelCombination of office and manufacturing plant environments.Regular interaction with production teams, customers, and vendors.Exposure to manufacturing processes and materials; appropriate safety procedures required.Travel up to 25%, including visits to Crystal Finishing Systems locations, customers, and vendors.a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}What We OfferMedical, Dental and Vision Insurance with options to fit your needsShort-Term and Long-Term Disability InsuranceCompany Paid Employee Life InsuranceAdditional Employee, Spouse and Child Life Insurance optionsOptional Accident, Indemnity, and Critical Illness InsurancePharmacy Benefit ManagementPrescription Drug Benefits401(k) Retirement Savings Plan with Employer MatchGenerous Paid Time Off8 Paid Holidays per yearHealth Savings Plans (HSA, FSA and Dependent Flexible Spending Accounts)Tuition AssistanceWellness Programs - including onsite Healthcare Clinics and GymsFree Physical TherapyApprenticeship ProgramsOn-Site Cookouts and CelebrationsAnd more!Your hands‑on talent deserves a workplace that appreciates it.THE FINE PRINTAll offers of employment are contingent upon successful completion of a pre-employment physical and drug screen. Crystal Finishing Systems provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Crystal Finishing Systems participates in E-Verify.