Program Manager

Fastly; San Francisco (CA); Hybrid; USD 105,000 - 135,000; Full time

Job summary

Fastly is seeking a passionate Program Manager to execute critical product development initiatives. The candidate will collaborate with various departments including Product, Engineering, and Sales, driving successful business outcomes.

This role demands strong problem-solving and organizational skills, with a focus on achieving results in a fast-paced environment. Join Fastly's supportive and innovative team to positively impact customer experiences.

Qualifications

• 4+ years proven experience in Program Management.
• 3+ years of experience in software engineering or product development.
• Strong communication and facilitation skills.

Responsibilities

• Drive execution of critical product development and engineering efforts.
• Partner with leadership across various departments.
• Create plans and coordinate workstreams to deliver results.

Skills

Program Management

Product Development

Agile Practices

Communication Skills

Problem-Solving Skills

Analytical Skills

Organizational Skills

Job description

Requirements

• 4+ years proven experience in Program Management
• 3+ years of product development, GTM, or software engineering program experience and various methodologies including Agile practices
• Strong communication, problem-solving, and facilitation skills
• Experience working with distributed teams and remote working environments
• Demonstrated ability to lead team initiatives by influence
• Process and detail oriented, yet comfortable with ambiguity
• Effective analytical skills with a drive toward providing measurable data
• Strong sense of ownership with a willingness to go above and beyond to chase down loose ends that lead to successful delivery
• Focus on results and outcome, not just process
• Strong action bias, preference for execution and incremental improvements, focused on outcomes
• Comfortable with change, multi-tasking and managing priorities with outstanding organizational skills
• Self-motivated and proactive to maintain momentum and progress, and an ability to operate autonomously
• Collaborator who can execute whilst building positive relationships, proven capability in reducing organizational impedance, and possesses the appropriate levels of urgency
• Ability to integrate experiences and training to learn new technological paradigms
• This position will require you to be available during core business hours
• We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

What the job involves

• Fastly is looking for a passionate Program Manager to drive execution of critical product development and engineering efforts across our business
• This role will partner with leadership in Program Management, Product, Engineering, Business Operations, Finance, Marketing, Customer Success, Sales, and others to develop plans and drive successful business outcomes
• The ideal candidate excels at understanding both the business objectives and technical execution of improving Fastly’s platform, operations, and delivering products that delight customers and Fastlyans alike
• The role will be responsible for helping teams create plans, coordinate workstreams, deliver results, and keep management informed
• You’ll drive multiple programs simultaneously, build transparency within the organization, enable informed prioritization decisions using data, and identify potential issues
• You’ll be a leader at Fastly. You will drive outcomes that enable our products, platform, and operations to be simple, scalable, and more useful to our customers and Fastlyans
• You’ll be essential to our success, relied upon by a wide array of individuals and teams. The projects and programs you lead will give you a clear line of sight to the benefit delivered to Fastly’s customers, and our bottom line
• This is a role which has an impact on a large number of human lives. We provide a supportive environment with friendly teams, where you can learn and develop
• We check our egos at the door. You’ll make sure our customers benefit from services built to the highest standards in the industry. We are a global, distributed team with the dedication and tools in place to make it work
• Drive multiple Product, Engineering, and Operations-led programs through a full program lifecycle of concept through launch
• Work closely with cross-functional resources as primary point of contact representing the Product, Engineering, and Operations teams
• Participate in regular planning, help teams remove blockers, handle dependencies, and drive resolution to prioritization decisions
• Work with teams during quarterly planning to ensure that mechanisms are built to accurately track and status deliverables during execution periods
• Ensure timely updates on OKRs and KPIs from teams including product adoption, delivery quality, and platform health
• Instill discipline and consistency across teams teams in terms of operational methodologies and documentation working with Manager & Senior Manager level resources
• Coordinate across teams often using varied project management techniques
• Lead special efforts as needed and support improvement of team processes