Program Manager

Schneider Electric; Nashville (TN); Hybrid; USD 142,000 - 214,000; Full time

Benefits offered by this job

medical (with member reward points)

dental

vision

basic life insurance

Benefit Bucks

flexible work arrangements

paid family leaves

well-being programs

12 holidays per year

15 days of paid time off per year

Job summary

Schneider Electric is seeking a Program Manager to oversee North America customer programs from our Customer Execution & Programs Office. You will coordinate with sponsors, commercial and project teams to define goals, develop plans, and drive execution in a dynamic, globally distributed environment.

You will demonstrate leadership, strong communication skills, and the ability to translate blockers into decisive business actions, ensuring delivery readiness and customer satisfaction across

Qualifications

• 8+ years of project management, program management, customer delivery, supply chain, or operations experience.
• Experience supporting strategic accounts, complex customer programs, or multi-site delivery portfolios.
• Experience coordinating cross-functional teams across project delivery, order management, manufacturing, supply chain, logistics, commercial, or technical functions.
• PMP certification or PMI methodologies knowledge preferred.
• Authorized to work in the United States on a full-time basis; no immigration sponsorship provided.

Responsibilities

• Serve as NAM delivery coordination lead for a strategic customer account with clear ownership and execution alignment.
• Lead delivery governance routines, including reviews, action tracking, escalation management, reporting cadence, and follow-ups.
• Coordinate program-level visibility across intake, readiness, manufacturing commitments, shipment readiness, risks, milestones, and actions.
• Partner with Project Managers, Order Entry, manufacturing, supply chain, logistics, deployment, technical and commercial teams to resolve risks.
• Proactively manage risks, issues, escalations with clear owners, due dates, and leadership-ready updates.
• Support process improvements, trackers, dashboards, and operating model standards for better visibility and scalability.

Skills

Customer communication

Stakeholder management

Executive escalation

Cross-functional leadership

Risk management

Analytical/problem-solving

Clear communication

Education

Bachelor’s degree in Business, Engineering, Supply Chain, Project Management, or related field

Tools

Microsoft Office

Job description

Schneider Electric has an opportunity for a Program Manager to support our North America customer programs. This individual will report within the Customer Execution & Programs Office.

The Program Manager is responsible for achieving the program's strategy and objectives across multiple business units. You will collaborate closely with the program sponsor, commercial, and project management teams to define goals and develop a plan to accomplish them. You should possess a working knowledge of the technical and organizational environments where the program deliverables exist. Additionally, you must be an excellent communicator at all levels within the organization, proactive, exhibit strong leadership qualities, and be adaptable to a dynamic and potentially geographically dispersed team environment.

What will you do?

• Serve as the primary NAM delivery coordination lead for a strategic customer account, ensuring clear ownership, communication, and execution alignment across internal and customer stakeholders.
• Lead delivery governance routines, including customer/internal operating reviews, action tracking, escalation management, reporting cadence, and decision follow-up.
• Coordinate program-level visibility across PO intake, order readiness, manufacturing commitments, shipment readiness, logistics risks, project milestones, and open actions.
• Partner cross-functionally with Project Managers, Project Coordinators, Order Entry, manufacturing, supply chain, logistics, deployment, technical, and commercial teams to resolve execution risks and support customer commitments.
• Proactively manage risks, issues, and escalations with clear impact statements, owners, due dates, recovery actions, and leadership-ready updates.
• Support repeatable process improvements, delivery trackers, dashboards, and operating model standards that improve execution visibility and scalability.

The potential candidate shall also demonstrate certain skills to deliver quality results within set timeframes, including:

• Strong customer-facing communication, stakeholder management, and executive-level escalation skills.
• Ability to lead cross-functional teams in a fast-paced, geographically dispersed environment.
• Strong risk, issue, action, and decision management discipline.
• Strong organizational, analytical, and problem-solving capabilities.
• Comfort working with structured trackers, dashboards, systems of record, and recurring status reporting.
• Ability to translate operational blockers into concise business actions and leadership-ready updates.

What qualifications will make you successful for this role?

• Bachelor’s degree in Business, Engineering, Supply Chain, Project Management, or related field.
• 8+ years of project management, program management, customer delivery, supply chain, or operations experience.
• Experience supporting strategic accounts, complex customer programs, or multi-site delivery portfolios.
• Experience coordinating cross-functional teams across project delivery, order management, manufacturing, supply chain, logistics, commercial, or technical functions.
• Experience with supply chain, manufacturing, logistics, data center, technology infrastructure, critical power, cooling, or deployment programs preferred.
• PMP certification or working knowledge of PMI methodologies preferred.
• Demonstrated proficiency with Microsoft Office applications and digital collaboration tools.
• Applicants must be authorized to work in the United States on a full-time, ongoing basis. The company does not provide immigration sponsorship now or in the future.

What's in it for me?

• Lead high-visibility projects that directly impact customer success and business outcomes
• Work with diverse, global teams on challenging and rewarding initiatives
• Autonomy to exercise professional judgment and shape project strategy
• A culture that recognizes expertise and invests in your continued growth

Bring your project leadership expertise to a team that values impact and excellence —

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 142,400 - USD 213,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family.

• medical (with member reward points)
• dental
• vision
• basic life insurance
• Benefit Bucks
• flexible work arrangements
• paid family leaves
• well-being programs
• 12 holidays per year
• 15 days of paid time off per year

Invest and Plan Your Future.

• base salary
• incentives
• company share ownership
• 401(k) with match

Grow Your Skills and Career.

• performance discussions
• global opportunities
• the Schneider Career Hub
• learning platforms like Coursera

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community.

• volunteer leave
• programs with the Schneider Electric Foundation
• youth education initiatives
• military leave benefits

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric –

€40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.