Program Manager

Hendrickson; Maryland; On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401K

Job summary

Hendrickson seeks a Program Manager II to guide product development, launches, and change management across engineering, manufacturing, sales, and supply chain. Lead cross-functional teams, establish plans, budgets, and deliverables aligned with customer needs and business goals.

The role requires 10+ years in related fields, a bachelor’s in engineering or a related field, PMP/PgMP a plus, and up to 10% travel. Hendrickson is an Equal Opportunity Employer.

Qualifications

• Bachelor’s degree in engineering, business, or PM required.
• 5+ years program management experience.
• Experience in industrial manufacturing or commercial vehicle sector preferred.
• Willing to travel up to 10%.
• Strong cross-functional leadership and communication.
• Proficient in ERP/PLM and MS Office.

Responsibilities

• Lead cross-functional programs to achieve business objectives and launches.
• Oversee SPDP and CP teams with defined deliverables.
• Plan and manage budgets, schedules, and capital requests.
• Track performance metrics and report to leadership.
• Interface with customers, suppliers, and stakeholders.
• Mitigate risks and resolve program barriers.
• Coordinate program launch strategies and material readiness.

Skills

Program management

Cross-functional leadership

Budgeting

Risk management

Customer interaction

ERP systems

PLM software

Excel

MS Project

Communication

Education

Bachelor's degree in engineering, business, project management, or related field

Master's degree

PMP / PgMP certification

Tools

ERP systems

PLM software

Microsoft Project

Job description

Position Purpose:

The Program Manager II is responsible for the successful planning, execution, and delivery of product development, launch, and change management programs by leading cross-functional teams, managing program objectives and resources, and ensuring alignment with customer requirements, operational capabilities, and business goals.

Essential Functions:

• Lead and manage cross-functional programs and projects to achieve business objectives, successful new product launches, and implementation of product changes.
• Lead Simultaneous Product and Process Development (SPPD) teams and Current Products (CP) teams by establishing goals, defining deliverables, monitoring performance, and ensuring successful execution of program objectives.
• Manage programs throughout the product lifecycle, including planning, development, launch, change implementation, and completion of required SOP4.4K deliverables in accordance with established schedules.
• Develop and manage program plans, timelines, milestones, capital requests (CERs), budgets, and product objectives, including cost, weight, performance, quality, and timing targets.
• Develop, monitor, and report program, project, and team performance metrics using standardized reporting tools and Quality Operating System (QOS) measures; provide periodic updates to leadership, including the SPPD Executive Committee.
• Lead communication and collaboration among engineering, manufacturing, sales, marketing, supply chain, finance, customers, suppliers, joint ventures, and other stakeholders to ensure alignment with program goals and timely resolution of issues.
• Serve as the primary customer-facing lead for assigned programs, including facilitating launch meetings, managing stakeholder expectations, and coordinating communication throughout the program lifecycle.
• Identify and mitigate program risks, resolve complex issues, remove execution barriers, and ensure successful delivery of program objectives.
• Develop and execute program launch strategies to ensure readiness across all bill of material components while aligning manufacturing strategies with program and customer requirements.
• Facilitate development of cost models and customer proposals by evaluating customer expectations, product strategies, freight considerations, and return-on-investment objectives.
• Ensure compliance with company policies, quality standards, customer requirements, and applicable regulatory obligations.
• Drive continuous improvement initiatives that enhance program execution, cross-functional collaboration, operational effectiveness, and business outcomes.
• Perform other duties as assigned.

Education and Training

• A bachelor’s degree in engineering, business, project management, or a related field is required.
• A master’s degree in a related field is desired.
• Project Management Professional (PMP), Program Management Professional (PgMP), and/or other relevant certifications are a plus.

Minimum Qualifications

• A minimum of 10 years’ experience in a related field, including at least 5 years’ program management experience.
• Experience within an industrial manufacturing environment and/or commercial vehicle industry experience preferred.
• Ability to travel up to 10% of the time on an as needed basis.
• Demonstrated experience leading cross-functional teams and managing complex programs from concept through product launch and implementation.
• Proven ability to manage project schedules, budgets, capital expenditures, resources, risks, and deliverables while balancing customer and business objectives.
• Experience working directly with customers, suppliers, and internal stakeholders to drive program success and resolve issues.
• Strong analytical, organizational, problem-solving, and decision-making skills.
• Strong verbal, written, presentation, and interpersonal communication skills, with the ability to effectively influence stakeholders across all levels of the organization.
• Working knowledge of financial planning, budgeting, business case development, and return-on-investment (ROI) principles.
• Advanced computer proficiency with Microsoft Office applications, including Excel, Word, Project, and PowerPoint.
• Experience utilizing enterprise resource planning (ERP) systems, Product Lifecycle Management (PLM) software, and project management tools.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

Compensation

In accordance with applicable pay transparency laws, the salary range for this position is $130,000.00-150,000.00 annually. Final compensation will be determined based on factors such as experience, education, qualifications, and other job-related criteri

Benefits

• medical, dental, and vision insurance
• life, travel, and disability insurance
• a flexible spending account
• 401K plans
• a pension plan
• paid holidays and vacation
• financial assistance programs if you decide to adopt a child or want to pursue further education
• comprehensive wellness program and an Employee Assistance Program, that supports individuals in the proactive management of their overall health and wellness