Program Manager

Tata Consultancy Services

Duluth (GA)

On-site

USD 110,000 - 140,000

Full time

4 days ago
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Benefits offered by this job

Discretionary incentive
Comprehensive medical coverage
Parental leaves
Commuter benefits
Certification & training reimbursement
Vacation & holidays
401K plan

Job summary

Tata Consultancy Services Limited in Duluth, GA is seeking a Program Manager to lead enterprise-level modernization programs in retail and ecommerce. You will manage discovery, planning, execution, governance, and rollout readiness across cross-functional teams including architecture, engineering, QA, data, and security.

Responsibilities include shaping roadmaps, MVP scope, phased delivery, and coordinating AI accelerator initiatives.

Qualifications

  • Experience leading enterprise programs in retail/ecommerce modernization.
  • Strong understanding of product data lifecycle and PDP maintenance.
  • Proven ability to translate business requirements into roadmaps and MVP scope.
  • Hands-on governance across cross-functional teams including vendors and offshore/onshore delivery.
  • Experience with cloud-native apps, APIs, data migration, and dashboards.
  • Strong Agile delivery background with Jira/Confluence and release planning.

Responsibilities

  • Own end-to-end delivery management modernization roadmap and rollout readiness.
  • Translate functional needs into execution plans with cross-functional teams.
  • Structure requirements into multi-work streams for project delivery governance.
  • Create integrated program plans with milestones, releases, and dependencies.
  • Drive product roadmap prioritization and MVP definition for phased delivery.
  • Coordinate POCs and accelerators around AI-assisted development.
  • Track scope, effort, and estimation inputs for proposals and governance.
  • Ensure RAID, weekly executive reporting, and communications to stakeholders.
  • Facilitate workshops to validate current- and future-state capabilities.
  • Support change management and adoption planning.

Skills

Java/Spring Boot
Microservices
GCP/Cloud
React UI modernization
Kafka/Pub/Sub
APIs
Data platforms
DevSecOps
Agile/SAFe/Scrum
Executive communication

Tools

Jira
Confluence

Job description

Must Have Technical/Functional Skills
  • Managed and lead enterprise level large Programs in retail, ecommerce, digital. Should have a development experience in early career which is essential to understand technicalities of the program and manage effectively.
  • Experience in leading in retail Store & Ecommerce, respective product development or modernization programs.
  • added advantage: Strong understanding of product data lifecycle: product onboarding, enrichment, attribution, taxonomy, PDP maintenance, UPC/SKU/WebID relationships, imagery/workflow, pricing, promotions, publishing, and downstream channel enablement.
  • Proven ability to convert business requirements into roadmap, MVP scope, release plan, backlog, milestones, dependencies, RAID, and executive status reporting.
  • Hands-on delivery governance across product owners, business SMEs, architects, UX, engineering, QE, data, integration, SRE, security, vendor/product teams, and offshore/onshore delivery teams.
  • Experience managing modernization programs involving cloud-native applications, APIs, event-driven architecture, batch-to-real-time transformation, data migration, and operational dashboards.
  • Strong Agile delivery background using Scrum/SAFe, Jira, Confluence, release planning, sprint ceremonies, dependency management, and stakeholder demos.
  • Ability to manage high ambiguity, run workshops, drive decisions, document assumptions, and align leadership across build-vs-buy, roadmap, cost, scope, risk, and product adoption decisions.
  • Considerable fluency in Java/Spring Boot, microservices, GCP/cloud, React/UI modernization, Kafka/Pub/Sub, APIs, data platforms, logging/monitoring, and DevSecOps concepts is required to manage technical stakeholders effectively.
  • Excellent executive communication, customer-facing presentation skills, and ability to produce concise leadership updates, action plans, and proposal inputs.
Roles & Responsibilities
  • Own end-to-end delivery management modernization roadmap, including discovery, requirement validation, planning, execution, governance, and rollout readiness.
  • Partner with business, product, architecture, engineering, UX, QA, data, integration, SRE, and security teams to translate functional needs into execution plans and measurable delivery outcomes.
  • Structure requirements into multi work streams as needed for the project delivery to manage the deliveries and governance.
  • Create and manage integrated program plans covering milestones, releases, dependencies, sprint execution, demos, UAT support, rollout, risks, issues, actions, and decision logs.
  • Drive product roadmap prioritization using complexity, business value, dependency, risk, and readiness criteria; support MVP definition and phased delivery sequencing.
  • Coordinate POCs and accelerators around AI-assisted development.
  • Track scope, effort, assumptions, change requests, and estimation inputs to support proposal development and governance reviews.
  • Ensure strong project hygiene: RAID management, weekly executive reporting, financial/resource tracking, release readiness, test readiness, stakeholder communications, and escalation management.
  • Facilitate workshops with business and technology SMEs to validate current-state process, future-state capability needs, and acceptance criteria.
  • Support change management, training readiness, adoption planning, documentation, and transition to steady-state operations.
TCS Employee Benefits Summary
  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental Leaves.
  • Insurance Options: Aut& Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range-$110,000-$140,000 a year

Location

Duluth, GA

Function

TECHNOLOGY

Role

Program Manager

ID

433851

Skills

Program Management | Retail - Stores and POS

Salary Range

$110,000 - $140,000

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